IGT Solutions is a customer experience (CX) company that combines technology and innovative solutions with AI to deliver personalized interactions and end-user experiences for businesses.

IGT Solutions

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IGT Solutions is a next-gen customer experience (CX) company, defining and delivering AI-led transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth Tech industries. 

Established in 1998, with a 100% focus on customer experience, IGT employs more than 25,000 customer experience and technology specialists providing services to 85 marquee customers globally. IGT’s global footprint consists of 30 delivery centers in China, Colombia, Egypt, India, Indonesia, Malaysia, Philippines, Romania, South Africa, Spain, UAE, the US, and Vietnam.

IGT is ISO 27001:2013, CMMI SVC Level 5 and ISAE-3402 compliant for IT, and COPC® Certified v6.0, ISO 27001:2013 and PCI DSS 3.2 certified for BPO processes. The organization follows Six Sigma rigor for process improvements.

As a leader in IT services, we are constantly striving to successfully navigate the complexities of the digital landscape while safeguarding the privacy and security of our customers' data. Know how: https://buff.ly/3SLZruW

#DataPrivacy #DataProtection #IGTSolutions

We have been recognized as 'Best Workplaces in Indonesia' by Great Place to Work® in the 2024 list!
 
This recognition reflects our dedication to fostering a high-trust, high-performance culture where every team member feels valued and empowered. It also reflects our commitment to nurturing talent and empowering professionals to build successful careers within our organization. Here's to continued growth and success together!
 
#GPTW2024 #BestWorkplace #Indonesia #IGTSolutions

Yesterday, we honored our dedicated employees at the IGT Solutions Corporate Office who have reached 5, 10, and 15 years of service. Their commitment and hard work have been instrumental in our journey. Thank you for being the heart of our success—we're grateful to have you as part of the IGT family! Here's to many more years together!
 
#LongServiceAwards #IGTSolutions

Let us honor the spirit of freedom and unity that defines our nation and celebrate India's Independence Day with pride. Let's remember the sacrifices of our heroes and continue to strive for excellence and innovation. 

#IndependenceDay2024 #India #IGTSolutions

The dynamic i-Club, formed by HR and diverse team members at IGT Solutions China, hosted a fun and engaging birthday celebration for our employees. The i-Club continuously brings fresh ideas to keep our amazing teams engaged and celebrated, making every moment at IGT Solutions truly special!

#EmployeeEngagement #BirthdayCelebrations #IGTSolutions #China

Signing off from Cape Town, South Africa! It’s been incredibly energizing to spend the past two days at the fastest-growing location in our delivery network. We’re thrilled to announce the addition of a new 5,000 sqm facility, further expanding our capabilities. I couldn’t be more proud of our exceptional team here, who deliver outstanding service to our clients in the #Travel, #FinTech, and #Retail industries. Onwards and upwards with IGT Solutions #SouthAfrica! 

Bertus Kapp   Partha K   Tertia van Staden   Faldelah Dawray   Samantha Langeveldt   Katie Stein   John E. Thompson   Shreya Shrivastava   Raja Jain   Tinashe Zenda   Ligina J.   Saurabh Kapoor

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