Welcome to Kaizo, where customer support management is redefined through AI! Founded in Amsterdam in 2018, we are your trusted AI powerhouse, leading the way in guiding support teams towards achieving their goals and making a lasting impact on their companies.

At Kaizo, we believe that a supported and motivated workforce is the key to success. Our platform gamifies the support process, introducing friendly competition among agents and encouraging a positive work culture. Celebrate achievements, acknowledge progress, and create an atmosphere of collaboration where everyone can thrive.

Integrating seamlessly with leading platforms like Zendesk and Salesforce, Kaizo provides a unified ecosystem for support leaders to manage their teams efficiently. With streamlined workflows and intelligent automation, managers can focus on building a loyal workforce, knowing that the mundane tasks are taken care of.




Partech

Gradient Ventures

River Venture Partners

Daniel Gebler

Herman Kienhuis

Marcus König

Stormbreaker Ventures

Fortino Capital

Chris Murphy

Kaizo

🚨 Free 2024 Customer Service Statistics Report Alert

Curious to know where customer service is headed in 2024 and beyond? 

Our shiny new eBook spills the tea on the latest trends, genius strategies, and mind-blowing stats! 📈

🙌 So, grab a virtual seat and let’s dig in together!

https://ow.ly/Mskb50QFEpJ

#customerservicetrends #customerservicestats #kaizoreport

🎙️Meet us at the Customer Contact Week UK Exchange, coming March 6-7 in London!

We’ve partnered with IQPC to empower CX leaders to build their next-level service strategy in 2024! 💡

https://bit.ly/481TbUQ

#ccw #ccweurope #ccwuk #kaizonews

Following customer service podcasts  is one of our favorite things here at Kaizo.

The beauty? You can soak it all in during your commute, a leisurely stroll, or even over lunch! 🎧✨

In our latest post, we’re walking you through the best customer service podcasts to follow in 2024! 🥰

Have you already got any favorites? 

https://lnkd.in/ddQr_Jd6

#kaizotips #customerservicepodcast #customerservicepodcasts #cx2024

🚨Job opening alert: We’re looking for a Junior Content Manager!

Are you an aspiring content maestro who can effortlessly craft convincing lines and juggle content pieces like a master of flames? If you’re bold enough to say ‘yes’, we need to chat!

https://lnkd.in/e-GvWEJj

#amsterdamjob #jobopening #kaizojob #contentmanagerjob

🤝 Meet the Team 🤝

We’re excited to welcome Azra Tosun, our new Customer Experience Specialist from Turkey! From resolving issues to anticipating customer needs, Azra is dedicated to fostering lasting relationships and being a vital part of Kaizo's commitment to customer-centric excellence.

In her free time, Azra travels the world and soaks in the world’s beauty. She’s convinced that empathy is the key to exceptional service and gets inspired by Anouk de Jonge!

💪 What makes a successful team: Collaboration

🏆Best customer service experience: Cityscoot

Amazon

Mobile Non Scaleable Content

IPv6

Cloudflare Hosting

Google Apps for Business

Apple Mobile Web App Capable

Pound Sterling

Cloudflare DNS

Japanese Yen

Chief Technology Officer

Alika Rebel

Jacob Claerhout

Melinda Jacobs

Elmar Weber

Corbin Norman

Head Of Marketing

Dominik Blattner

Founder & CEO

Gwenael Ropert

Technical Advisor

European Union (EU) Companies With More Than 10 Employees (Top 10K)

European Union (EU) Companies With More Than $1M in Revenue (Top 10K)

Europe, Middle East, and Africa (EMEA) Seed Stage Companies With Fewer Than 50 Employees (Top 10K)

Europe, Middle East, and Africa (EMEA) Companies With Less Than $500M in Revenue (Top 10K)

Kaizo builds a performance management platform for customer support teams. It uses gamification and AI to transform support’s performance metrics. Kaizo provides tools to improve operational efficiency, boost team performance and increase employee retention. It is fully integrated into Zendesk and available via Zendesk marketplace and other CRM tools in the future. Founded by Dominik Blattner, Kaizo aims to actively guide employees towards achieving their goals and making an impact in their companies.

Seed Round - Kaizo

Gradient

Computer and Software Products and Electrical and Scientific Products

Amsterdam

Noord-Holland

The Netherlands

Europe

Level up! Performance management software Kaizo turns ‘world’s nicest customers’ into superheroes

Here’s how Amsterdam’s Kaizo uses gamification & AI to improve customer service performance; raises $4M

Kaizo raises $3M for its AI-based tools to improve customer service support teams

Ticketless wants to transform employee KPIs with gamification

Indian Railways Has More Ticketless Travellers Than Singapore’s Population! Rs 1377 Cr Recovered

Tanzania

Africa

Kenya

Singapore

Asia

India

Egypt

HTML5

Google Drive

HubSpot Forms

Lead Flows

GoDaddy Premium DNS

jQuery

Google Analytics

Google Compute Engine

Wistia

Wordpress

Hoopla is a competitor of Kaizo that provides solutions for performance analytics and related business reporting.

Hoopla

Assembled competes with Kaizo in providing capacity planning and related solutions for businesses.

Assembled

Centrical is a competitor of Kaizo that provides performance analytics and related solutions for businesses.

Centrical

Kaizo is a dynamic Amsterdam-based startup that provides an all-in-one platform for large teams to excel in customer support management in the fast-paced digital era. Their core belief is that effective team performance is the key to organizational success, and they are developing an AI-powered tool to revolutionize the customer support world.

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