Kanari provides observability solutions for complex IT environments, including monitoring and data analysis services, designed to enhance digital employee experiences and improve IT performance.

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Kanari | 709 followers on LinkedIn. Helping organizations leap forward, through transformative experience insights and actionable analytics | Kanari is a Customer Experience Management (CEM) technology company that helps organizations leap forward with transformative CX insights and analytics. We aim to create a competitive advantage by making customers and employees feel happier and heard. We achieve this by turning data into actionable insights for meaningful impact.

Enabling CX teams with real-time actionable insights - CEO & Co-Founder at Kanari, Co-Founder at Eleven - The People Engagement Network

Subhi Farah

Driving B2C & B2B Business Growth | Retail and Tech Sales Strategist

Adnan Yusuf

Reduce software development and time to market by 90% | Google Cloud Specialist

Amay Bodke

We are incredibly proud to share that our customer & partner Al Masaood Automobiles won first place 🏆 in the Customer Insight & Feedback VOC category at the Customer Centricity World Series awards event last night. Congratulations 👏 to everyone at Al Masaood Automobiles and in particular Stephan Davies (CCXP) , Alifya M. and the entire CX team for all of your efforts and hard work over the years. Also, a massive thank you for putting your trust in Kanari on this journey towards customer-centricity. 🙏 This is to many more wins together in the years to come! 🎉🎉🎉 #winning #award #CX #CustomerExperience #VOC #automotive

New research reveals a compelling link between customer experience (CX) excellence and stock market success: top CX performers outpace the S&P 500 by 260 points, while CX laggards trail by 175 points. Key takeaways: - CX leaders generated 5.4 times the shareholder return compared to laggards - The performance gap has widened over the past 16 years - Superior CX drives revenue growth and cost reduction This data underscores the tangible ROI of CX investments. These are companies that actually put the customer first in their thinking and their decision making and are generating bottom-line results. For businesses looking to boost shareholder value, the message is clear: prioritizing customer experience isn't just good for customers – it's good for business. How is your company investing in CX to drive long-term success? #CX #CustomerExperience #ROI #BusinessStrategy #ShareholderValue

Decoding Customer Insights: The Kanari Approach At Kanari, we're transforming how businesses understand their customers. Our advanced technology doesn't just collect feedback; it illuminates the thoughts, emotions, and needs behind every customer interaction. Here's how we're revolutionizing customer understanding: 📊Text Analytics: Our sophisticated NLP engine transforms unstructured text into valuable insights, revealing hidden themes and sentiments. This deeper understanding empowers more informed decision-making. 🗂️Comment Categorization: We simplify complexity by automatically detecting and grouping crucial topics. This allows businesses to focus on what truly matters, enabling precise, impactful actions. 🧠 Emotion Analytics: Moving beyond fundamental sentiment analysis, our tool identifies a spectrum of emotions. This nuanced approach allows businesses to respond with genuine empathy, fostering stronger customer connections. 🎯Critical Driver Analysis: We pinpoint the factors influencing core CX metrics and customer behaviours. This clarity provides a strategic roadmap for targeted improvements and optimized ROI. By converting feedback into actionable intelligence, Kanari empowers businesses to hear their customers and truly understand them. This profound insight fuels the creation of exceptional experiences and drives sustainable growth. We're keen to hear from you. What's your most significant challenge in interpreting customer feedback? Please share your thoughts, and let's explore how Kanari can elevate your customer understanding. #CustomerInsights #CX #BusinessIntelligence #Kanari

How does Kanari help businesses listen to its customers? Listening to customers is an art. At Kanari, we've turned it into a science. We're excited to share how our innovative technology is helping businesses genuinely hear and understand their customers. Here's a glimpse into our comprehensive suite of tools: 📝Survey Builder: Our intuitive platform allows you to create customizable, branded surveys in multiple languages. It's customer engagement tailored to your unique identity. 💻Multi-Channel Surveys: Reach your customers wherever they are. We seamlessly integrate with your digital touchpoints, from SMS and WhatsApp to email and QR codes. 🧠Dynamic Questioning: Adapt real-time to customer responses with our AI-powered dynamic question logic. This ensures relevance and depth in every interaction. 🔄Post-Survey Engagement: Transform feedback into actionable insights. Our platform facilitates organic online reviews and enables targeted follow-up campaigns. At Kanari, compelling customer experience management starts with listening. Our technology doesn't just collect data; it helps you measure customer thoughts and emotions, unlocking transformative insights for unparalleled business growth. We're curious: What's your biggest challenge in understanding your customers? Please share your thoughts below, and let's explore how Kanari can elevate your customer listening strategy. #CustomerExperience #BusinessInnovation #FeedbackManagement #CX

Exciting news! We’ve just launched our refreshed Kanari website and can’t wait for you to explore it! You can check it out here → https://kanari.cx/ At Kanari, we’re passionate about helping our partners transform customer experience through innovative tools and insights built on real-time feedback. Our new site showcases this commitment with the following: ✨ A glimpse into how our solution can revolutionize your customer experience 💡 Fresh insights to elevate your CX strategy 🛠️ Comprehensive resources to support you on your journey towards CX maturity We’ve also unveiled a new sleek brand identity reflecting Kanari’s evolution and growth. The refreshed look embodies our values of Professionalism, Positivity and Pride in what we do. Next - we’d love to hear from you! As we build out our content program, we would like to know what insights or resources you would like to see in the future and what more we can do to support you moving forward. Your feedback is invaluable as we continue to grow and improve. Let’s make every customer interaction count – together! 🤝 Drop your thoughts in the comments, or reach out to us directly. We’re excited to embark on this journey with you! #CustomerExperience #CX #Feedback #BrandRefresh #Kanari

كل عام و انتم بخير بمناسبة عيد الفطر المبارك… أعاده الله علينا و علي الأمه الإسلاميه بالخير و البركات

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