Local Measure provides customer-care software for various industries including travel and hospitality, business process outsourcing, and the public sector.

Local Measure

Local Measure is a next-generation customer experience company. 

Winner of AWS Marketplace Partner of the Year - APJ, AWS Software partner of the year (Australia) and ICMI Best New Contact Center Technology 2021

Founded in 2014, Local Measure’s global team is spread across Sydney, Miami, Amsterdam, Barcelona, and Singapore and serves some of the world’s largest hospitality, financial services, government and telecommunications businesses. 

Enhance your contact center operations with Engage's seamless Email integration. 

Handle inbound and outbound emails, manage customer profiles, and maintain context with existing threads and customer history. 

Streamline your support for superior customer experiences. 

https://lnkd.in/gABWSgNf

#email #customerservice #cx #innovation

Maximize efficiency and reduce costs with Engage.

Our pre-built platform consolidates your customer service operations, saving you time and money while streamlining customer interactions. 

Discover the cost-effective way to upgrade your contact center.

https://lnkd.in/gABWSgNf

#ccaas #customerservice #cx #innovation

Contact Center Journey Orchestration and Optimization: A Step-By-Step Guide ✅

The modern customer journey is always evolving, driven forward by technological advances, new generations of consumers, and changing preferences.

In the fast-paced world of customer service, staying ahead of trends and technologies is crucial. This report from Local Measure is a must-read for anyone looking to enhance their contact center operations and deliver exceptional customer experiences.

This comprehensive guide delves into the strategies, tools, and best practices that are shaping the future of contact centers.

Read more and download the eBook 👉 https://lnkd.in/e-8jiCG5 #cx #cxnews #ccaas

Bring your contact center into the future of customer service with Engage Email. 

Utilize advanced features like configurable workflows integration, AI-powered tools, and robust analytics to make every customer interaction count. 

Click below to explore how Engage can revolutionize your contact center today.

https://lnkd.in/gABWSgNf

#email #customerservice #genai #ccaas

Why #SocialMessaging as a Customer Service is a Must-Have for Modern Brands 💪

Local Measure's Sheila Walthoe shares why social media platforms are key to personalized customer service and how to use them right 👇

#cx #cxnews #ccaas

Generative AI is transforming the contact industry at an unprecedented pace, lowering costs, boosting agent efficiency and improving overall customer experience.

With 80% of customers reporting they want faster responses from companies and 62% of agents finding that automation tools help them better understand their customers, the time is now to take advantage of these innovations.

To discover what Gen AI can do for your contact center, check out our infographic below, created in collaboration with Amazon Web Services (AWS). If you'd like to learn more, check out our latest eBook, 'Putting Customers First, Generative AI for Contact Centers'. 🚀

https://lnkd.in/gEUwE6r3

#GenerativeAI #CCaaS #ContactCenter #CustomerExperience

news_impact_assignment_basic

key_people

network_dossier

public_peers

news_daily_refresh

news_processing_daily_refresh

news_impact_assignment_daily

news_processing_basic

legal

legal_dossier

bundesanzeiger

events_dossier

partnerships_market_presence_dossier

partnerships_market_presence

company_dossier

network

strategic_challenges

industry_trends

strategic_challenges_dossier

industry_trends_dossier

company_summary

events

network_mapping

transactions_dossier

swot_dossier

merger_acquisitions

signals

financial_statements

crunchbase_trigger

crunchbase_profile

li_profile

financials_download_nd

private_financials

swot_analysis

financial_legal_advisories

company_structure

industry_analysis

financial_analysis

funding_rounds_analysis

regulatory_analysis

competition_analysis

news_impact_assignment_advanced

news_processing_advanced

news_advanced

purchaser_profile

network_onboarding

translate_crunchbase_fundingrounds

peers

customer_profile

news_basic

valuation

news impact assignment basic	general
public peers	general	Aug 20, 2024 11:09 PM	19877e4f
news daily refresh	general
news processing daily refresh	general
news impact assignment daily	general
news processing basic	general
company summary	general
signals	general
crunchbase trigger	general
crunchbase profile	general
li profile	general	Aug 20, 2024 11:09 PM	87ed0182
translate crunchbase fundingrounds	general
peers	general	Aug 20, 2024 11:09 PM	358a880a
news basic	general	Aug 20, 2024 11:09 PM	2c83f5e3
bundesanzeiger	filings
merger acquisitions	company_analysis
financials download nd	financials
private financials	financials

COM:LOCALMEASURE

Local Measure