Loyal empowers health systems to deliver a connected, seamless digital experience, gathering consumer insights and feedback at every step of the care journey.

Loyal

One of the first companies to offer end-to-end digital and AI-powered solutions spanning the entirety of the patient journey, Loyal is the preferred software solution for improved care utilization among the nation's leading health systems and hospitals. From selecting a provider best suited for them to closing the feedback loop on their experience, patients who engage with healthcare networks via our proprietary platform quite simply, tend to be more loyal. Learn how to streamline patients' navigation of your health system and network of clinical services at LoyalHealth.com.

Concord Health Partners

Last day at #HIMSS24. The dogs are tired.

Keeping patients on track with their Annual Wellness Visits can be a challenge. ScionHealth leveraged Loyal‘s CRM solution to effectively engage and establish longitudinal relationships with patients, increasing MAWVs by over 17%. 

https://lnkd.in/e7Gfmz_r

It’s been busy couple of days at #HIMSS24 for the Loyal team. Stop by and say hello if you’re in Orlando!

Loyal's product team has been busy delivering more and more value for our health system customers. It's not enough to just have online scheduling enabled on your website. Giving patients the easiest path to success comes from reducing steps and creating a frictionless experience.

Loyal’s CPO Abhi Sharma demonstrates how simple it is to build a outreach campaign using our purpose built for healthcare CRM solution. Healthcare is complicated, CRM doesn’t have to be.

The Loyal team is heading to Los Angeles for #ViVE2024. Hope to see you all there!

The Search team at Loyal just released a complex ranking & promoting feature for our customers 🚀 #2024

Ranking & promoting search results in other industries drive users to paid search or paid promotions - think Amazon and Google. With healthcare search I think of it as a consumer-friendly way to qualify a patient to the right 👩⚕️ or 🏥.

Instead of creating complex trees with multiple questions to the end user, we alleviate that by letting health systems configure the appropriate specialists/providers on the backend. There's a right place to ask clinical questions to the patient but not when they are trying to find care! Balancing ease with information gathering is something our teams continue to think about and we'll continue to ship more features with this theme in mind.

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As COVID continues to rear it's ugly head, it's important for patients to get the answers and appointments they need quickly. Learn how Virtua Health is using conversational AI to answer questions, provide self-help options, and free up valuable call center resources. #aichatbot #selfscheduling Ryan Younger Caitlin Coyle
https://lnkd.in/eqN5Fj-9

In case you missed it, here's a great recap of Rachelle Montano and Matthew Cohen's recent webinar "Everything You Wanted to Know About AI and Healthcare Marketing...But Were Afraid to Ask" 
https://lnkd.in/edqpEUDm

Loyal's Director of AI, Matthew Cohen, lays out the opportunities and the risks that health systems face leveraging generative AI. #patienttrust #privacy #security https://lnkd.in/gTNm-5C4

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