Meet Maven AGI: We’re a platform building AI agents to transform enterprise customer experience through the power of Generative AI (Gen AI). We’re reimagining customer service from the ground up, delivering personalized user experiences with unprecedented accuracy and efficiency. Using our native Gen AI platform, AI Agents, in-house technology, and industry-leading accuracy, Maven AGI autonomously resolves over 93% of customer inquiries, cutting support costs by 81% while enhancing the overall customer experience.

Maven AGI

We're coming out of stealth to fix customer support using AI Agents and are excited to share our case study with OpenAI showing our impact at scale: https://lnkd.in/eS4GHwPu and our full blog post announcement here: https://lnkd.in/eC3BVe67  

Enterprises spend over $460B annually on customer support, yet the support experience is broken. It's time for a change. Maven AGI reimagines the customer service experience from the ground up, delivering personalized user experiences with unprecedented accuracy and efficiency through the power of Generative AI.

Companies like Tripadvisor, HubSpot, ClickUp, Rho and more have used Maven’s AI Agents to deliver a better customer experience on over 1 million customer interactions in over 50 languages with fantastic results:

🟢 93% of inquiries resolved autonomously
🔵 81% reduction in support costs
🌟 2x increase in team productivity
⚡ 60% faster resolution time

We’ve raised $28 million from leading investors, including Lux Capital, M13, E14 Fund, Mentors Fund and 786 ventures, with participation from executives from OpenAI, Google, HubSpot, and Stripe, to further build out our engineering, go-to-market, and partnerships teams.

A heartfelt thank you to our incredible customers, partners, and our amazing team for your support and dedication. We couldn't have done it without you. Stay tuned as we continue to redefine enterprise support with the power of generative AI. 

#AI #CustomerSupport #EnterpriseAI #GenerativeAI #MavenAGI #TeamMavenAGI

Maven AGI 🤝 ClickUp

Our newest case study reveals how ClickUp achieved a 25% increase in support rep solves per hour. 

We are thrilled to partner with ClickUp, a brand that truly values exceptional customer service, just like we do.

David D., ClickUp's Head of Customer Support, explains how ClickUp quickly enhanced their customer support with Maven's AI solutions. 

Key highlights: 
🔹 Achieved a 25% increase in rep solves per hour 
🔹 Reduced onboarding time for new support team members 
🔹 Customized Maven to stay true to ClickUp's brand voice

Read the full case study here: https://lnkd.in/eaQwed_3

#CustomerSuccess #AI #GenAI #CustomerSupport #MavenAGI #ClickUp

📈 When Support Teams Have Breathing Room, Customer Experience Soars.  

Exceptional customer experience starts with empowered support teams. When agents aren't bogged down by a mountain of repetitive tickets, they can focus on what truly matters: building meaningful connections with customers and solving complex issues with creativity and care.

In today's fast-paced world, the burden of managing endless support tickets can take a toll on even the most dedicated teams. Lightening that load through gen AI can make a world of difference because support teams are freed to thrive in their roles.

🌍 Imagine a world where support teams have the time and space to truly understand customer needs, personalize interactions, and proactively address concerns. This isn't just a vision for the future—it's happening now. Businesses that prioritize giving their teams breathing room are seeing remarkable improvements in customer satisfaction, loyalty, and overall experience.

The transformation isn't about adding more tools, but about creating environments where support agents are more productive and fulfilled in their work. By championing a future where support teams are empowered, we pave the way for customers to be delighted and businesses to thrive.

Let's continue to explore and implement strategies that empower support teams and elevate the customer experience.

#customerexperience #customersupport #customerservice #genai #mavenagi

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Co-Founder & CPO

Eugene Mann

Director, Engineering

Matt Flaherty

Sami Shalabi

Founder & CTO

East Coast Startups (Top 10K)

United States Machine Learning Companies

Google Alumni Founded Companies

Artificial Intelligence (AI) Early Stage Companies With Fewer Than 1000 Employees

Maven AGI is a technology company that focuses on the development of modern artificial intelligence (AI) solutions. Their primary aim is to reimagine the customer support experience by leveraging AI to lower costs, improve speed and quality, and drive efficiency. Their AI solutions are designed to unlock human potential by enabling teams to be more productive and giving them time back to do the work only humans can do. They also offer a range of services including customer acquisition strategy and operational planning. The company has a team size of 50 employees, with roles ranging from product management to sales and marketing.

Series A - Maven AGI

Seed Round - Maven AGI

Computer and Software Products and Electrical and Scientific Products

Boston

Massachusetts

United States

North America

Exclusive: Maven AGI's $28M funding round signals the rise of generative AI in customer support

Maven AGI Raises $20M in Series A Funding

Maven AGI unveils AI platform after securing $20M for global expansion

Exclusive: Maven AGI’s $28M funding round signals the rise of generative AI in customer support

Mexico

Kenya

Africa

Italy

Europe

Norway

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