Maxicus provides AI-driven customer engagement solutions aimed at enhancing customer experience across physical and digital touchpoints. Self-described as empowering Fortune 50 brands and Top Unicorns with a blend of human expertise and AI-based platforms.

Maxicus

Maxicus | 13,402 followers on LinkedIn. Maximizing Customer Experience | Maxicus offers tech-enabled BPM services across industry verticals. We harness the power of the human touch blended with automation, robotics, cloud, Business Intelligence, and emerging technologies to help diverse businesses adapt to the digital world. 

The goal is to deliver high-quality, personalized services at all times.

Sr. Manager Operations

Janak Raj

Manager Quality || LSSGB Certified || Ex-IGT(IndiGo Airlines) || Bird Group(Yatra.com) || Teleperformance DIBS || BPOC || Conneqt Business Solution

Deepak Kumar Prasad

ProcessTrainer at maxicus

Parveen Kumari Sharma

Sr.Manager Training & Quality Ex TechM, Ex Startek

Saurabh Yadav

We're incredibly excited to announce that Maxicus was recognized as a Leader in Driving CX Excellence Award🏆 at the DCX conference held at Taj MG Road, Bangalore! This award recognizes our commitment to creating exceptional customer experiences. A huge thank you to our entire team! We're honored and excited to keep pushing the boundaries of CX. Join us in celebrating this achievement and stay tuned for more exciting updates from Maxicus🎉 Rachit Mehra Nitin Saxena Nilesh Kulkarni Karan Gupta Saurabh Vohra Garima Lakhani Sonal Tevatiya Sukhdev Singh Sidhu 👨🏻💻 Ambar Kumar⚡️ Gain Skills Business Media Pvt Ltd. #DCX #LeaderInCXExcellence #CustomerExperience #Maxicus #AwardWin #ThankYou

𝐌𝐚𝐱𝐢𝐜𝐮𝐬 𝐗 𝐄𝐱𝐨𝐫𝐝𝐢𝐮𝐦 𝟓.𝟎: 𝐇𝐢𝐠𝐡𝐥𝐢𝐠𝐡𝐭𝐬 𝐟𝐫𝐨𝐦 𝐆𝐍𝐃𝐔 𝐅𝐄𝐒𝐓 𝟐𝟎𝟐𝟒 💡 Maxicus as a recruitment partner had the privilege of connecting with brilliant students and providing them with exciting career opportunities. Here’s a glimpse of the brilliant minds we had the honor of engaging with! Aashray Sarpal Navroop Kaur Sandhu Saurabh Vohra Vishal Singh Prerna Bidawat #Maxicus #Exordium5 .0 #GNDUFEST2024 #RecruitmentPartners #TalentDiscovery #FutureLeaders

The future of customer experience is here, and it’s powered by AI and automation. Check out my latest blog to discover how businesses are leveraging these technologies to create smoother, more personalized journeys. #AI #Automation #CustomerExperience #maxicus .

𝐂𝐋𝐓𝐕: 𝐀 𝐆𝐚𝐦𝐞-𝐂𝐡𝐚𝐧𝐠𝐞𝐫 𝐟𝐨𝐫 𝐘𝐨𝐮𝐫 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐲 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐋𝐢𝐟𝐞𝐭𝐢𝐦𝐞 𝐕𝐚𝐥𝐮𝐞 (𝐂𝐋𝐓𝐕) is a game-changer for your business strategy! Rather than focusing only on acquiring new customers, businesses should look at the bigger picture – the lifetime value that each customer brings. Learn how to measure CLTV, why it’s important, and how it can help your business thrive in today’s competitive landscape. 𝐑𝐞𝐚𝐝 𝐨𝐮𝐫 𝐥𝐚𝐭𝐞𝐬𝐭 𝐛𝐥𝐨𝐠 𝐟𝐨𝐫 𝐚𝐜𝐭𝐢𝐨𝐧𝐚𝐛𝐥𝐞 𝐢𝐧𝐬𝐢𝐠𝐡𝐭𝐬: https://lnkd.in/gYuj3cVS #CustomerExperience #CLV #BusinessGrowth #Maxicus #CustomerJourney #MarketingStrategy

Great customer experience leads to loyal customers—but how do you measure it? In our new blog, we explore key CX metrics that help businesses understand and enhance customer satisfaction #customerexperience #cx #customerloyalty #cxexcellence #maxicus .

Maxicus wishes you a joyous and vibrant Diwali! May the lights of the festival bring you peace and prosperity🌟🪔 #HappyDiwali #MaxicusWishes #FestivalOfLights #maxicus .

May this Dhanteras bring you an abundance of health, wealth, and prosperity! Wishing everyone a bright and blessed Dhanteras! ✨💰 #dhanteras #maxicus #happydhanteras

How can your brand thrive in today's market? Personalization is the key! Check out our latest blog for insights on how personalized experiences can drive revenue growth and strengthen brand loyalty. #CustomerExperience #BusinessGrowth #maxicus

Celebrate the spirit of Dussehra with love, laughter, and new hopes. Wishing you a joyful Dussehra from the Maxicus family! #happydusshera #maxicus #victoryofgood

A heartfelt tribute to our nation's precious gem, 𝗦𝗵𝗿𝗶 𝗥𝗮𝘁𝗮𝗻 𝗧𝗮𝘁𝗮 (𝟭𝟵𝟯𝟳 - 𝟮𝟬𝟮𝟰). Your vision and compassion have forever shaped India's industry and inspired countless lives. #RatanTata #TributeToRatanTata #TitanOfIndianIndustry #maxicus

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General Manager Operations

Dhritiman Lahiri

Assistant General Manager

Amritpal Singh

Assistant Manager Human Resources

Anindyasree Chatterjee

Operations Manager

Ankit Upadhyay

Assistant Operations Manager

Anurag Srivastava

Dinesh Kumar

Senior Manager

Junaid Shamsi

Senior Quality Manager

Pankaj Kaushik

Senior Human Resources Manager

Seema Pandya

Assistant Vice President Sales

Karan Gupta

Jitender Jain

Founder & CEO

India Companies With More Than $10M in Revenue (Top 10K)

India Mobile Companies

India Companies With More Than 10 Employees (Top 10K)

Asia Companies With More Than $500 in Revenue

Maxicus is one of the most known names in the Business process outsourcing industry. When you choose Maxicus as your business operation manager, you choose excellence and quality in the form of professionals who love their work and give their best every single time. 

Maxicus provides the best services in the industry, transforming your customer relationship to customer experiences with the help of digital enablement. The team mixes human behavior with AI learning to give your consumers an unmatched experience.

Gurgaon

Haryana

India

Asia

Maxicus offers services to manage the entire customer lifecycle, including acquisition, onboarding, retention, and support across multiple channels.

Maxicus provides lead generation, sales enhancement, and upselling/cross-selling services to help businesses increase their revenue streams.

Maxicus delivers customer support across various touchpoints such as voice, email, chat, and social media to ensure seamless customer engagement.

Maxicus offers technical support for digital devices, apps, and diagnostics, ensuring customers receive assistance with installation, troubleshooting, and configuration.

Maxicus provides a virtual or phygital store experience, allowing customers to interact with products and sales promoters in real-time for a personalized shopping experience.

Maxicus offers AI-powered digital operations, including video, audio, text, and image annotation, as well as deep learning and chatbot training.

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