Players 1st provides customer experience optimization solutions for golf clubs in more than 20 countries.

Players 1st

Players 1st represents the voice of the players, and we have made it our mission to support sports industries with cutting edge analytic tools and player insights that enable organizations to grow by providing great experiences for the players.

🎉 We are excited to announce a new powerful partnership between Players 1st and Golf Genius Software!


Together, we are bringing you unparalleled insights and tools to elevate your club's tournament operations.


🏆 By leveraging customer feedback, you can make data-driven decisions that enhance member and guest experiences, ensuring your tournaments are more successful and memorable.



Events are happening on more than just the course.



With our Tournament Survey and dashboard, you'll know what participants feel about their experience, from the sign-up process to the final goodbye.




🟠Gather insights from multiple-choice questions, open comments, and ratings on 1-10 scales for a broad overview.

🟠Upload participant lists manually, or utilize the Players 1st and Golf Genius integration to schedule survey send-outs automatically.

🟠Store all your tournament feedback in Players 1st and filter it by demographics or other parameters to get a clear recap.




🔗 Join us for our live webinar to celebrate the new partnership and showcase how to use Players 1st and Golf Genius via the link in the comments.





#golfmanagement #golfindustry #surveys #customerexperiencemanagement

Since 2019, the high-end golf club Royal Cinque Ports Golf Club has been using Players 1st Guest Surveys to gather feedback from guests before, during, and after their visit. By improving small details and assessing major decisions, the club aims to enhance its already highly rated guest experience further. 👇



#golf #customerexperience #golfbusiness #golfmanagement #nps

🏌️‍♀️ 61% of women are positive about playing rounds with less than 18 holes, compared to only 49% of men.
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﻿﻿Even more interestingly, many female golfers claim they’ll play more often if shorter rounds become available.
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﻿﻿Shorter rounds = More participation 🎉
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﻿﻿This insight opens up opportunities to rethink how we structure our golf courses and events.
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﻿Is your club ﻿offering shorter rounds to make golf more accessible and enjoyable?
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#womeningolf  ﻿#growthegame #womeninsport #golfclubs #customerexperience

👇 The reason your weekend Net Promoter Score (NPS) drops? Here's some data:
 

#customerexperience 
#golf
#golfindustry
#growthegame
#surveys

👇Discover how to engage with members and gain insights to improve satisfaction and increase loyalty.


Join Scottish Golf and Players 1st webinar and learn how you and your team at the club can start to track member satisfaction, then utilise the feedback to start to make a positive impact for a stronger club future.


📅Date
August 19th, 12:30PM

📝Sign up
Link in the comments


📌Free to all Scottish Golf-affiliated clubs




The webinar will include: 

🟠Help you interpret the insights and the connections between influential touchpoints
🟠Take a deep dive into the features and tools within the Players 1st platform
🟠Use experience from Scottish clubs



See you soon!



#customerexperience #surveys #golfmanagement #golfclubs

⏰ TODAY, at 11PST, learn how to create memorable tournament experiences. 


⤵ Sign up: 
https://lnkd.in/d7kZYtpX



Learn how Players 1st and Golf Genius Software can enhance tournaments, improve customer satisfaction, and drive growth.


Speakers:

🙋William Foust - Yocha Dehe Golf Club
William Foust, Director of Golf at Yocha Dehe Golf, will discuss how they used Golf Genius Tournament Management and the Players 1st Tournament Survey to gain insights into their tournaments.



🙋Bill Gombert - Golf Genius Software
Bill Gombert, Senior Product Manager - Associations and Tours from Golf Genius, will explain the unique integration of tournament management with an insight tool.


🙋Peter Smith - Players 1st
Peter Smith, VP and General Manager US from Players 1st, will discuss the importance of customer experience and how insights can improve tournaments for the golf club and participants while driving growth.




#golfmanagement #golfindustry #customerexperience #golfclubs

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