PressGaney provides healthcare experience and patient satisfaction measurement and improvement solutions.

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Introducing Human Experience (HX) healthcare, from the pioneers of healthcare transformation. Our powerful HX platform breaks down silos between patient, member, and employee experience—translating data into human stories that fuel action and drive improvement across the continuum of care. Our groundbreaking technology meets the world’s leading experts to solve your biggest problems in better and bolder ways.  

Press Ganey is the leading partner to healthcare providers and health plans improving the experiences of their patients, consumers, and workforce by marrying data with unparalleled technology, analytics, and expertise. Our Human Experience (HX) platform unites and enlivens disparate data, enabling clients to gather, analyze, visualize, and act on key insights to retain talent, improve access to care, and ensure the care journey is safe, equitable, and patient-centered. We are the trusted partner to 41,000+ healthcare provider organizations globally and 85% of health plans in the United States.

Our innovative team members are located at our offices in Boston, Chicago, South Bend, Baltimore, Charlotte, and Provo, as well as at a number of offsite locations for associates in specific positions. 

For more information, visit:
www.pressganey.com
https://twitter.com/PressGaney
https://www.youtube.com/@PressGaneyLLC

Press Ganey

👋 Say hello to the Press Ganey team at our next stop in the #HXSeminarSeries!

We’ll be traveling across the country to San Diego, CA to share insights about the #HumanExperience. Our agenda will be diving into all things #PatientExperience and #CustomerExperience – exploring rising trends and the role of AI in care experiences.

We can't wait to continue the conversation with our clients, partners, and industry experts from across the country: https://lnkd.in/gcxp7_iA

We’re delighted to share the news that Darryl Wills is joining the Press Ganey team as our Market President of Member Experience! 

Darryl brings over 15 years of experience and knowledge in healthcare operations, value-based care, medical analytics, and payer solutions. As we strive to improve access and quality of care, Darryl’s passion and track record for improving patient experiences by analyzing the member journey is invaluable. Darryl’s leadership and collaboration will be an integral part of strengthening Press Ganey’s innovative presence in the member experience space.  

Please join us in extending a warm welcome to Darryl!

We’re thrilled to announce an exciting new addition to the Press Ganey team! 
 
Sheeza Hussain joins as our new Market President of Enterprise, bringing her experience and passion for transforming the healthcare experience. Sheeza has a diverse background in software development, product management, commercial marketing, sales, and general management. Sheeza has pioneered innovative approaches to digital transformation in healthcare, forging strategic partnerships across hospitals, health systems, payers, digital health organizations, and pharmaceutical companies. 
 
Sheeza joins Press Ganey as a true partner to healthcare innovation and we’re excited to improve the human experience in healthcare under her leadership. Congratulations and welcome, Sheeza!

Eliminate any doubt around your organization’s readiness for the CMS’ proposed patient safety structural measures. Join our experts as they walk through everything you need to know. 

📅Register for the opportunity to learn these key take aways from our safety experts Carole Stockmeier, MHA and Susan Teman, BSN, CPPS:

💡Understand the proposed CMS Patient Safety Structural Measures
📖 Learn strategies in safety culture and high reliability organizing 
🔍 See how organizations who engage with our PSO are leading the way

🔗https://lnkd.in/g_5tZp3G

⏰ Time is running out to register! Don't miss your chance to deep dive into the data from our "Patient Experience in 2024" report and discover the trends shaping #PX in 2024.

We can’t believe how lucky we are to have so many passionate thought leaders, clients, and partners all in one room at our #HXSeminarSeries in Tampa!

Because of all of you we had a successful day filled with engaging speakers, collaborative workshops, meaningful connections, and inspiring talks on #EmployeeExperience and #safety. Thank you to all who attended, collaborated, and shared their ideas and stories!

📆 Missed this seminar? See where we’re heading next: https://lnkd.in/gFBRn5AJ

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President, Chief Physician Executive

Amy Compton-Phillips

Regional President, Sales and Client Management

Bob Cummings

President, Enterprise and New Sales Divisions

Bob McSweeney

Market President

Brian Wynne

Chief Human Resources Officer

Cassandra Willis-Abner

President/Partner, Press Ganey Inc., Consulting & Transformational Services

Charles Hagood

Chief Experience Officer

Chrissy Daniels

Chief Nursing Officer, Emerita

Christy Dempsey

Sr. Vice President, Chief Data Officer

Daniel Merz

Business Management

Darren Dworkin

James Merlino

Chief Transformation Officer

Travis Chavous

SVP, Technology

Patricia Cmielewski

Chief Marketing Officer/Chief Administrative Officer

Chief Nursing Officer and President, Clinical Excellence Solutons

Greg Freiberg

Chief Financial Officer

Joseph Cabral

President Workforce Solutions & CHRO

Patrick Ryan

Chief Executive Officer

Nell Wood Buhlman

SVP, Clinical and Analytic Services

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Consulting Companies that Exited

Press Ganey partners with more than 10,000 health care organizations worldwide to create and sustain high performing organizations, and, ultimately, improve the overall health care experience. The company offers a comprehensive portfolio of solutions to help clients operate efficiently, improve quality, increase market share and optimize reimbursement. Press Ganey works with clients from across the continuum of care – hospitals, medical practices, home care agencies and other providers – including 50 percent of all U.S. hospitals.

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A platform that integrates solutions for transforming the patient journey.

A service that combines various data and insights for healthcare improvement.

A portal for clients to access analytics and insights.

A tool for analyzing patient perception and feedback.

A suite of solutions focused on improving the consumer experience in healthcare.

A tool for conducting rounds in healthcare settings to gather insights and improve patient care.

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