ProProfs provides help desk software that centralizes customer support inquiries and requests across multiple channels, facilitating efficient issue management and resolution. It incorporates automation and reporting features to enhance team productivity and performance.

ProProfs

Front is a customer operations platform that enables teams to streamline communication and deliver exceptional service at scale. It reimagines the way businesses communicate, bringing customer conversations to the center of focus. The platform automates and aggregates customer conversations from various channels, providing built-in collaboration, personalization, and scalability.

Laurent Perrin

Mohammed Attar

Mathilde Collin

Front

Knowmax is an AI Guided Knowledge Management Platform that enables CX teams to deliver service across touchpoints with contextual and actionable knowledge.

Knowmax

An AI-powered ecommerce customer experience platform that helps brands provide high-quality customer support.

Gorgias

Technology, Information and Internet

ProProfs Discuss

ProProfs | 7,683 followers on LinkedIn. Delightfully Smart Tools! | ProProfs is a leading provider of SaaS software designed to create smarter employees and happier customers. With a comprehensive suite of tools, including Training Maker, Knowledge Base, Quiz Maker, Survey Maker, CRM, and more, ProProfs empowers organizations to enhance learning, streamline support, and drive customer satisfaction. 

Committed to a 100-year mission of customer delight, ProProfs serves over 15 million users across 150+ countries.

Global Educator, Speaker, Mentor, Product Advisor, and Founder

Jill DaSilva

Founder & CEO at ProProfs.com

Sameer Bhatia

Customer Experience Manager.

Abhishek Kumar

Head of Product Design

Shekhar Suman Mishra

✨🪔 From our family to yours, may your Diwali shine bright and bring endless joy! 🪔✨ This Diwali, let ProProfs light up your path to smarter learning and seamless collaboration. Celebrate the journey of knowledge, teamwork, and growth with us. Here’s to success, shared progress, and a brighter future together! 🌟 #HappyDiwali #Diwali2024 #FestivalOfLights #ProProfs #KnowledgeIsPower #CelebrateTogether #LearningJourney #GrowTogether #ContinuousLearning #Teamwork

A well-defined research question sets the stage for impactful research. Learn how to formulate a question that is both clear and insightful. Key characteristics of a strong research question: * Clear, concise, and focused * Specific yet allows for exploration * Relevant to your field & addresses a knowledge gap * Feasible to research Crafting a Compelling Research Question: Identify your research area: Brainstorm potential topics that align with your academic interests. Refine your focus: Narrow down your chosen area to a specific topic you're passionate about and has the potential to yield valuable insights. Formulate your question: Use clear and concise language to express your research question. Ensure it is specific, focused, and relevant to your topic. Test your question: Evaluate your question against the criteria mentioned above. Ask yourself if it is clear, specific, feasible, and relevant. If necessary, refine your question until it meets all the requirements. Ready to delve deeper? Explore the full blog post for a step-by-step guide and practical tips. https://lnkd.in/d_R262-Q #research #researchquestion #academicwriting #phdlife #mastersdegree #studentlife

AI has changed the game across the board, and we're making sure our marketing team is leading the charge! 💪 Big thanks to Vidyadhar S. , Head of Content at ProProfs for leading an incredible advanced AI training session focused on empowering our marketers to leverage AI for efficiency and creativity. We tackled key concerns like prompt engineering and automating repetitive tasks, equipping our team with the skills and knowledge to thrive. 🚀 #ProProfs #Aiinnovation #marketingautomation #futureofmarketing #ProProfsteam #AIinMarketing #AITraining #EfficiencyThroughAI

Progress isn’t just about the destination but also your path. But how can you be sure you’re on the right track? SMART goals—Specific, Measurable, Achievable, Relevant, and Time-Bound—provide a clear direction, helping you stay focused and motivated. Once you set SMART goals, tracking your progress keeps you accountable, besides highlighting areas for improvement and letting you celebrate your wins. How do you approach goal setting and tracking? Vote in the poll and share your insights in the comments! For more on setting SMART goals, check out this guide: https://lnkd.in/gm9JQx2k #SMARTGoals #GoalSetting #PersonalDevelopment #ProfessionalDevelopment #ProProfs #Productivity #SuccessMindset #BusinessGrowth

🚀 Want to Supercharge Your Training Programs? Don't Overlook Documentation! We all know training is key for employee success, but here's the secret sauce: comprehensive training documentation. 📚 It's not just about manuals – it's about creating a knowledge ecosystem that empowers your team. Think about it: - Standardized Training: Everyone's on the same page, no matter who's leading the session. - Improved Effectiveness: Clear instructions = better learning & retention. - Ongoing Resource: A go-to guide for questions & refreshers, even after training ends. - Compliance Made Easy: Proof you're meeting those pesky regulatory requirements. But what kind of documentation do you need? 🤔 Check out the full article in the comments – it breaks down everything from employee handbooks to SOPs, plus tips for creating docs that actually get used! #training #documentation #traininganddevelopment #employeehandbooks #userguides #proprofsknowledgebase #taskdocumentation #projectdocumentation #standardoperatingprocedures #regulatorycompliance

Boost Loyalty & Prevent Churn with NPS! 📈🤝 Want to gauge how likely your customers are to recommend your brand? With Qualaroo's powerful Net Promoter Score (NPS) tool, you can: 🔍 Identify brand promoters, passives, and detractors 🔗 Get actionable insights with integrations like Salesforce & HubSpot 📱 Deploy surveys across mobile apps, web, and desktop 🌍 Target specific audiences with Geo-targeting and sentiment analysis Ready to turn customer feedback into business growth?📈 Get started free: https://lnkd.in/gJwnSD7z Learn more about NPS software benefits: https://lnkd.in/gZhR-QHm #CustomerFeedback #NPS #NetPromoterScore #Qualaroo #CustomerSatisfaction

Qualaroo

✨On this Gandhi Jayanti, we are reminded of Mahatma Gandhi's beautifully woven words, "Action expresses priorities," and this is what we follow at ProProfs.✨ Our actions demonstrate our commitment to our customers. We strive to provide a positive and delightful experience and are available 24/7 to address any concerns. By prioritizing innovation and delivering effective solutions, we empower our clients to achieve their goals. Mahatma Gandhi's words serve as a constant reminder that our priorities shape our actions, and at ProProfs, customer satisfaction is always at the heart of everything we do. Happy Gandhi Jayanti!🙏 #GandhiJayanti2024 #MahatmaGandhi #ProProfsCares #GandhiWisdom

📚 Level Up Your Training! Downloadables & Quotes Now in ProProfs ⚡ Ready to take your training courses from good to GREAT? We've got exciting news! You can now seamlessly integrate downloadable resources and inspiring quotes into your ProProfs courses. These additions will: 📑 Add credibility with expert quotes 📘 Provide additional context & information 💡 Generate interest & improve engagement ✨ Boost the overall learning experience Want to know how to add these blocks to your course? #ProProfsTrainingMaker #tariningcourses #ProductUpdate

🚀 A big shoutout to Pratibha Jadon for leading an incredible Ideation & Innovation session! 🎉 Your dedication and effort have set the stage for some exciting transformations, and we’re thrilled to see these ideas implemented across all departments. A special thank you to all the HODs for their participation and continued support. Let’s collaborate and bring these innovative ideas to life! 💡✨ #InnovationAtWork #TeamEffort #GrowthMindset #TogetherWeAchieve #Automation #InnovationLeadership #ProProfs

Unlock the Power of Work-Life Balance: Why It’s the Real Key to Success I used to believe that success meant sleepless nights 😴 and non-existent weekends 📅. It took burnout to realize I was wrong. A balanced life makes you more productive 💪. How? You focus better 🎯 You prioritize better 📝 You're less distracted 🚫 You make fewer mistakes ✅ You recover faster from setbacks 🚀 Think about it this way. When you're sick, you need rest to regain health, right? That’s what balance does for your mind and body 🧘♀️. And the benefits of balance aren’t limited to productivity. It also brings more happiness to your personal life 😊. It maximizes growth opportunities 🌱. And it ensures you stay physically, mentally, and emotionally healthy. 🏃♂️🧠. So let’s stop pretending workaholism equals success. True success isn’t about sacrificing your well-being—it's about thriving both personally and professionally 🌟. #mondaymotivation #WorkLifeBalance

Metric
Company Name	ProProfs	Front	Knowmax	Gorgias
Symbol
MSH ID	COM:PROPROFSDESK	COM:FRONT	AI:KNOWMAX	COM:GORGIAS
Market	PRIVATE	PRIVATE	PRIVATE	PRIVATE
Sector	Commercial & Professional Services	Technology	Technology	Technology
Industry	Software & IT Services	Customer Operations Platform	Software	Customer Service Software
Country	US	US	IN
Stage		D
Employee Count		362	51
Website	proprofsdesk.com	front.com	knowmax.ai	gorgias.com
LinkedIn	proprofs	fronthq	knowmax
Founders

Metric
Market Cap
Enterprise Value
Monthly Web Traffic	5.92M	264.82K	75.61K
Web Traffic Growth	-0.09	-0.00	-0.58
Valuation
Raised Capital		65M

Metric
Revenue
Revenue (LTM)
Revenue (NTM)
Gross Profit
EBITDA
Operating Income
Net Income
EPS
Diluted EPS
Revenue 2022
Revenue 2023
Revenue 2024
Revenue 2025
Revenue 2026

Metric
Revenue Growth (LTM)
Revenue Growth (NTM)
Gross Profit Growth (LTM)
EBITDA Growth (LTM)
Net Income Growth (LTM)
14-Day Growth Score
28-Day Growth Score
90-Day Growth Score
365-Day Growth Score

Metric
Gross Profit Margin
Operating Profit Margin
EBITDA Margin
Net Profit Margin
Return on Equity
Return on Assets
Return on Capital Employed

PROP

COM:PROPROFSDESK

ProProfs

Company Overview

Market Metrics

Financial Performance

Growth Metrics

Profitability Ratios

Valuation Multiples

Operational Metrics

Cash Flow Metrics

Balance Sheet Metrics

Efficiency Metrics

Metric
P/E Ratio
P/B Ratio
Revenue Multiple (LTM)
Revenue Multiple (NTM)
EBITDA Multiple (LTM)
EBITDA Multiple (NTM)
Price to Sales Ratio
EV Multiple

Metric
Days Sales Outstanding
Days Payables Outstanding
Days Inventory Outstanding
Operating Cycle
Cash Conversion Cycle
Asset Turnover

Metric
Operating Cash Flow
Free Cash Flow
Cash Flow to Debt
Operating Cash Flow/Sales
Free Cash Flow Yield

Metric
Cash & Equivalents
Accounts Receivable
Inventory
Goodwill
Debt to Capitalization
Debt to Assets
Current Ratio
Quick Ratio

Metric
Rule of 40 (LTM)
Rule of 40 (NTM)
Stock Comp to Revenue
R&D to Revenue
SG&A to Revenue