Rivia Health focuses on payment engagement technology in the healthcare sector. The company offers a platform that sends digital notifications to patients when a bill is available, enabling them to pay their balances. This technology aims to increase the amount of paid patient responsibility while decreasing administrative manual tasks.

Rivia Health

Rivia Health brings easeful efficiency to healthcare patient payments. We work with healthcare provider organizations to complement their revenue cycle operations and get them paid more while doing less. 

Rivia Health alleviates staff overwhelm by reducing manual tasks related to outstanding patient responsibility. Our communication and payment platform integrates with the practice management or RCM system to automate billing workflows like appointment and billing reminders, copay or pre-service payments, and payment plan setup.

In addition to saving staff time, Rivia Health also improves financial results by communicating more dynamically to patients about balances across text and email and by making it easier for patients to pay across multiple payment methods with a 3-step, no login required process.

Our existing customers have described our results as "Outstanding!" with a 90% reduction in outstanding accounts receivable and 75% of payments are made by day 2, before a paper statement would even arrive.

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Healthcare organizations face common payment challenges like significant administrative burden, low patient engagement, long A/R days, and bad debt sent to collections. This leads to poor revenue cycle performance and patient dissatisfaction. Automated patient payment technology like Rivia Health can accelerate cash flow, reduce bad debt, and create a positive billing experience. Learn more at https://lnkd.in/gmkutrKg 

During this season of gratitude, we at Rivia Health are thankful to serve amazing provider organizations. We're proud to support your practice's billing department with our platform that improves the patient payment experience. By streamlining payment collection, we empower your team to focus on delivering great care. Together we're reducing burden, boosting loyalty, and giving staff back time to care for patients. We're grateful for the Rivia Health community and look forward to continued success in the new year! #seasonofgratitude 

A new report reveals most patients want to pay medical bills but face challenges like affordability, confusing bills, and lack of financial assistance. Key findings include:

- 72% said cost is the biggest hardship. 
- 58% find paying medical bills stressful.
- 40% won't pay bills they don't understand.

The takeaway is that while cost is an issue, other factors also create financial hardship for patients. Digitizing and personalizing the billing experience can relieve patient pain points and improve loyalty and revenue.

At Rivia Health, our patient payment technology helps in 3 key ways:

1) Digital, mobile-first communications (text, email, in-app) to meet your patients where they pay.
2) Clear outline of billing details so patients are informed of their responsibility.
3) Secure, easy 3-steps to pay so your patient experience a seamless billing experience.

We empower patients with transparent, simple, and customized financial experiences. This builds loyalty while improving revenue cycle results. Let's discuss how Rivia Health can alleviate billing pain points and financial hardship for your patients.


Patients want a convenient, seamless payment experience from healthcare providers. This article from MedCity News highlights 4 trends shaping the digital payment landscape: 

1)     Automation to improve efficiency and free up staff
2)     Providing a retail-like, personalized digital experience 
3)     Offering flexible next-gen payment options like digital wallets and BNPL
4)     Using payment tokenization for added security and simplicity 

As consumer expectations evolve, healthcare organizations must prioritize digital tools that streamline payments, boost engagement, and mimic experiences in other industries. Adopting innovations like price transparency, virtual care, and contactless payments will be key to staying competitive and meeting patient demands.

At Rivia Health, we're at the forefront of improving the patient’s financial experience. By transforming the payment process to be transparent, digital, and patient-centric, we're helping healthcare organizations improve patient satisfaction and revenue cycle performance. The trends in this article validate our work to create a positive payment experience.

https://lnkd.in/evxTcpjP

One more day at the athenahealth Thrive conference! Come visit the Rivia Health team at booth 16 to learn about patient-friendly payment engagement!

We’re at athenahealth's Thrive conference today through Wednesday in Austin, Texas. Are you? Come find us at booth #16, and discover how Rivia Health helps organizations reduce bills sent to collections by 30-70%. As an official 5-star rated partner in the athenahealth Marketplace, we’re here to help you get paid more while doing less.

#thrive #athenahealth #patientpayments #revenuecyclemanagement

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