SendSafely lets users exchange encrypted files and information with anyone on any device, providing end-to-end encryption for secure file exchange.

SendSafely

SendSafely | 576 followers on LinkedIn. The end-to-end encryption platform for modern business | SendSafely operates a zero knowledge, end-to-end encrypted file exchange platform. At the core of its platform is the SendSafely API, which integrates with the world&#39;s most popular operational platforms like Gmail, Outlook, Zapier, Salesforce, and Zendesk.

Chief Technology Officer at SendSafely

Brian Holyfield

Director Of Operations at SendSafely

Meghan Dailey

Director of Software Engineering at SendSafely

Mike Nowak

Product Management at SendSafely

Fiona Clark

Interested in collecting sensitive information from your clients during an Intercom chat session? Check out our YouTube channel for an overview of our integration with Intercom! It's never been easier to securely upload documents, even from a mobile device. Watch the video here: https://lnkd.in/eWynKYr7

🎃 Happy Halloween! 🎃 There's no fright like someone gaining unauthorized access to the files you send. 😱 SendSafely's easy-to-use encryption keeps suspicious characters out of your business. With convenient integrations to popular ticketing platforms like Zendesk , Salesforce , Freshdesk , and now Intercom plus compatibility with GDPR, CCPA, and HIPAA, it's sure to be a treat company-wide. Book a demo today and see how SendSafely can work for you at https://lnkd.in/d2V2SCfj

Happy #cybersecurityawarenessmonth ! Here at SendSafely, we strive to protect your company's sensitive data all year round. By utilizing easy-to-use end-to-end encryption, we make it easy for you and your customers to stay safe online. That means fewer tricks and more treats! 🎃 👻 How do companies use SendSafely? 1. KYC document collection With changes to state laws on online services, it's more important than ever to know your customer. Collecting these sensitive documents becomes seamless and stress-free on both sides with SendSafely! Our Serverless Email Gateway (SEG) can intercept and encrypt inbound email attachments without frustrating end-users, while our integrations with ticketing platforms like Zendesk , Freshdesk , and Salesforce provide additional support for your agents. 2. Compliance documents SendSafely was originally built to distribute pen test reports, SOC 2 certifications, and other files you don't want to fall into the wrong hands. Our product encrypts documents at rest and in transit, so you and your employees are always protected. SendSafely Workspaces allow for longer-term storage of sensitive data, perfect for meeting financial sector regulations or managing HR documents. 3. Authenticated file distribution Need to send lots of files to lots of people? You can programmatically send encrypted files and messages using SendSafely's API, just like you would using the web portal. Additionally, our Audit Log API lets security and compliance teams view important metadata for activities in the SendSafely platform. It's a win-win!

The future of customer experience is here, and it's powered by AI. 🚀 I had the pleasure of attending the #ZendeskAI Summit in NYC yesterday on behalf of SendSafely , and the insights were clear: AI isn't just an enhancement — it's the foundation for the next wave of efficiency and innovation. KEY TAKEAWAYS: 📈 Human agents are 12% more productive, with up to 90% improved efficiency while using AI. 💪 AI-driven solutions resolve issues 38% faster, and self-service resolution rates have seen a 2.4x improvement. ❣ Customer satisfaction improves by 3%, and 73% of companies say AI elevates service quality. INFORMATION IS THE NEW OIL. SendSafely secures AI-driven CX with end-to-end encryption, ensuring safe data transfers and API key protection. Our seamless integrations let businesses adopt AI confidently while staying compliant with GDPR and HIPAA. We protect your sensitive data - your most valuable asset. 🔒 SendSafely + AI = smarter, safer customer experience. Kara Swisher asked, "Is everything going to change?" YES. Is everything going to be big?" YES. As AI evolves, it's clear this technology will shape the winners in business, as companies that adopt AI will thrive, while those that don’t will risk falling behind. Thank you Tom Eggemeier , Stephanie Mehta , Adam Grant , Adrian McDermott , and Lisa Kant for the most enlightening experience! This is only the beginning. 🚀 #AI #CustomerExperience #CX #AIFuture #Productivity #Efficiency #Zendesk #SendSafely Zendesk

Kendra Pyne

We're proud to highlight our seamless integration with Tines , enabling organizations to automate secure file exchanges and data handling with end-to-end encryption. This powerful partnership allows users to combine Tines ’ leading automation capabilities with SendSafely’s industry-best encryption solutions, ensuring security and compliance without sacrificing efficiency. Why does it matter? End-to-End Encryption: Files stay secure throughout their entire journey. Easy Integration: No coding required to incorporate robust encryption into your Tines workflows. Automated File Handling: Streamline secure transfers of sensitive data, ensuring full control and compliance. Learn more about how you can automate security processes with SendSafely and Tines: https://lnkd.in/egVHSnvi #Automation #DataSecurity #TinesIntegration #EndToEndEncryption #Cybersecurity

We're excited to share more about our new SendSafely integration for Intercom . This tool is designed to make your customer interactions not only smoother but also more secure. Now, you can handle large files up to 100 GB without worrying about security or disrupting the conversation flow. Ready to see it in action? Download it here and enhance your customer support today: https://lnkd.in/eMggz8Xe #CustomerSupport #IntercomIntegration #DataSecurity #SendSafely #intercom

We’re excited to introduce a highly anticipated integration—SendSafely for Intercom ! This new feature empowers customer support teams to securely request and receive sensitive files directly within Intercom , all without disrupting the conversation flow. With the SendSafely App embedded in Intercom or through a stand-alone Dropzone, customers can easily submit files and messages, which are instantly accessible to agents right in the chat. The big advantage? Both agents and customers can securely exchange files containing PII (Personally Identifiable Information) or large files up to 100 GB without any extra steps or hassle. Available now to all SendSafely Enterprise customers. Elevate your customer interactions with seamless, top-tier security today! Learn more about this integration on our blog: https://lnkd.in/epYWU4Qr #CustomerSupport #Intercom #DataSecurity #SendSafely #EndToEndEncryption

Great news for our users! You can now upload files directly from Google Drive to SendSafely . This highly-requested feature simplifies secure file sharing while maintaining the highest levels of encryption. What's New: Seamless Integration: Attach files from Google Drive to both Workspaces and Transfers (Send Items) without the need to download them locally first. Enhanced Security: Files are uploaded and encrypted client-side in the browser, ensuring end-to-end encryption at all times. Gmail Integration: Send encrypted emails with our Gmail integration, by attaching files directly from Google Drive This feature is currently in Beta and available to all SendSafely for Business plans. To opt-in, please contact success@sendsafely.com . Read more here: https://lnkd.in/eJDdZRft #bigupdate #datasecurity #endtoendencryption #googledriveintegration #gmailintegration #sendsafely #cloudstorage #cybersecurity #filesharing

We're continuing to grow our team! Join SendSafely as a Customer Success Manager and help us enhance secure communications for businesses worldwide. Apply now: https://lnkd.in/d89cXrPC #CustomerSuccess #Cybersecurity #JoinOurTeam #encryption #zeroknowledge #saas #hiring

SendSafely is looking for a Junior Customer Solutions Engineer! If you have a passion for problem-solving and customer support in the cybersecurity space, apply now: https://lnkd.in/e59m2k3g

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