Spikewell develops technologies to solve challenges healthcare organizations face, focusing on optimizing patient-centric healthcare through technology solutions and services.

Spikewell

Spikewell | 3,287 followers on LinkedIn. We develop technologies to solve the most demanding challenges healthcare organizations face. | We are a team of creative, driven, and persistent individuals. With our passion for developing technologies, we aim to solve the toughest business challenges for our clients. We deliver by completely re-imagining the technology development and delivery pipeline while putting ourselves in the shoes of our clients.

Founder & CEO at Spikewell

BK Nayak, PhD

Physical Therapist, PT Licensed (USA)

Sabita Muppaneni

Chief Operating Officer at Spikewell

Shakti Nayak

Chief Delivery Officer at Spikewell

Sita Kant

When the pandemic hit, hospitals faced a new reality—overwhelmed IT service desks with long wait times and endless email backlogs. That’s why Spikewell developed SpikeSupport.ai , an AI-driven IT support solution designed to handle these challenges head-on. SpikeSupport.ai is built to: - Streamline IT Requests: Our AI-powered chatbot handles initial user inquiries and creates support tickets, ensuring issues are resolved quickly and efficiently. - Automate Email Responses: Using advanced natural language processing, SpikeSupport.ai reads and categorizes emails, assigns tasks to the right IT team, and provides users with status updates. - Adapt and Improve: With deep learning, SpikeSupport.ai gets smarter over time—now reaching over 95% accuracy in resolving support requests. This means fewer disruptions. Hospitals using SpikeSupport.ai have seen reduced workloads, faster response times, and greater staff satisfaction. It’s not just an IT solution—it’s a strategic investment in efficiency and productivity. Learn how SpikeSupport.ai can transform your hospital’s IT service desk at www.spikewell.com #spikewell #healthtech #healthcare #hospitalefficency

In today’s complex healthcare environment, efficiency is key. At Spikewell, our solution is BlueDot – an indoor intelligence system for hospital navigation. Here is how this innovative solution is revolutionizing hospital operations: - Streamlined patient experiences: with turn-by-turn navigation, patients can arrive at appointments on time and stress-free. The reduction in late arrivals and missed appointments helps improve patient satisfaction and medical institution productivity. - Optimized equipment management: real-time tracking for hospital devices can improve equipment utilization. Using BlueDot, hospitals can reduce search time for critical equipment, leading to cost savings and efficient care delivery. - Enhance environmental monitoring: quick issue identification using BLE sensors leads to faster response time for facility management. This proactive approach helps maintain optimal conditions for patient care and staff operations. BlueDot is not just a technological upgrade - it’s a strategic asset that drives operational excellence by improving patient flow, optimizing resource allocation, and enhancing facility management. We are continually amazed by the positive impact our BlueDot system has on healthcare environments. Spikewell is committed to partnering with you to streamline operations, reduce costs, and improve patient outcomes. If you’re looking to boost your hospital’s operational efficiency, Spikewell is the solution. For more information about BlueDot, visit www.spikewell.com #spikewell #healthtech #healthcare #hospitalefficency

The need for efficient and innovative solutions has become critical as economic pressures mount in the healthcare sector. Facing issues like staff burnout and rising operational costs, our healthcare systems need transformation now more than ever. Recent McKinsey analysis reveals healthcare services and technology (HST) as the fastest-growing sector, with software/platforms and data/analytics leading the charge at 13-19% CAGR. This underscores the immense value providers can unlock by embracing transformative technologies. At Spikewell, we’re responding by leading with AI-driven frameworks that revolutionize healthcare IT service operations. These frameworks significantly cut overheads and reduce administrative burdens, freeing providers to focus on what truly matters - patient care. Join us as we lead the revolution. At Spikewell, we’re not just part of the industry—we’re shaping its future. 🚀 For more information, please visit: https://spikewell.com #spikewell #healthTech #innovation #healthcaresolutions #PredictiveHealthcare #datascience

Previously, we highlighted Spikewell’s innovative offerings. Now, we’re excited to introduce another star product: Qwell – a leap forward in queue management software by Spikewell. Say farewell to overcrowded waiting areas and inefficient processes. Qwell offers patients a seamless, stress-free waiting experience with digital check-ins, live updates, and SMS notifications. Embrace the change for enhanced patient satisfaction and operational efficiency. Professionals now sync clinic visits with busy schedules, thanks to Qwell’s real-time updates. For healthcare admins, Qwell has been a game-changer in operational efficiency. Discover Qwell’s transformative impact on patient and provider experiences at https://spikewell.com #spikewell #healthtech #innovation #healthcaresolutions #predictivehealthcare #datascience

In the evolving landscape of AI, Spikewell stands out with its innovative products. Spikewell's products offer unparalleled advantages, including operational efficiency, cost savings, enhanced decision-making, and improved patient care. Spikewell not only addresses current challenges but also anticipates future needs. Here are our highlight products: 🔹 BlueDot Technologies: Our Indoor Intelligence Systems, including patient Indoor Navigation, Wayfinding, and Asset Tracking and Management Solutions. 🔹 Tele-meet: Simplify telehealth and appointment scheduling with our seamless platform, designed for healthcare professionals and patients. 🔹 SpikeSupport.ai : Transform your hospital's IT Service Desk with our automation solutions, using ChatBots and email automation for cost savings and efficient workflows. 🔹 Vitalytics.ai : Enhance healthcare decision-making with our Clinical Decision Support Systems, providing complete, actionable information. 🔹 Docwell.io : Embrace paperless efficiency with our Trackable Digital Documentation & Tracking Solution. 🔹 sAware.ai : Bolster your hospital's cybersecurity with our Awareness and Training Solution, tailored for the healthcare industry. 🔹 Beeline: Innovate with real-time tracking of ambulances and buses, using just the smartphones of drivers and users. Join us on an exciting journey. Click on the video to explore our star products together. 🎥 Follow us and stay tuned for our future growth. For more information, please visit: https://spikewell.com #spikewell #healthtech #innovation #healthcaresolutions #predictiveHealthcare #datascience

We are proud to share our accomplishment in revolutionizing healthcare through technology in the USA. Some of the esteemed institutions we work with: 🏥No. 1 children’s hospital on the West Coast 🌟The largest healthcare provider in Montana 🩺One of the oldest medical alerting companies that provides patients with medical information and special needs at the moment of medical emergencies We are together to signify our dedication to enhancing patient experience and reducing costs through: ✅ Unified Health Records Dashboard: Our unique dashboard is now streamlining patient care by consolidating health records into one comprehensive view, simplifying the sharing process between patients and healthcare providers. ✅ Custom Interfaces and Reports: Our custom-designed interfaces and reports cater to the specific needs of healthcare providers and patients, ensuring a smoother, more efficient healthcare experience. ✅ Predictive Models: Our latest innovation involves the creation of predictive models that identify at-risk patients, helping to prevent adverse health outcomes before they occur. Follow us and stay tuned for our future growth. For more information, please visit https://spikewell.com . #spikewell #healthtech #innovation #healthcaresolutions #predictivehealthcare #datascience

🌟 Spikewell is at the heart of healthcare IT, empowering providers with state-of-the-art support. Our expertise in application services and analytics ensures operational excellence and a standout patient experience. With us, IT is not just support; it's a strategic asset. Discover how our services revolutionize healthcare: https://spikewell.com/ #healthtech #healthcare #digitaltransformation #spikewell #ai

🔐 As a technology company, information security and trust are not just buzzwords - they are the foundation of everything we do at Spikewell. Our automated security measures in place are intended to prevent unauthorized access or transmission of sensitive healthcare information both inside and outside the company network. No personal data leaves the recording device. Only encoded data is transmitted to cloud models after removing all person-identifying information. That's why we proudly demonstrate we have achieved third-party certifications in ISO, AICPA, HIPAA, and HITRUST 🏆 These certifications are a testament to our unwavering commitment to data security, compliance, and service excellence. Join us on our journey to excellence and let us build a future of trust together! Learn more about how Spikewell can enhance your business: https://spikewell.com/ #iso #iso27001 #aicpawards #aicpa #hipaa #hitrust #spikewell #healthtech #healthcareinnovation #healthcare #informationsecurity #informationsecurity

“However, in recent years, institutions have turned to IT for data management and tracking. Hospitals began by adding Chief Data Officers to their institutions to better combat this data reliance. Beyond the implementation of Chief Data Officers, brands like Spikewell attempt to aid in these demands as well,” BK Nayak, CEO of Spikewell. For more information, check out the story featured by Life Sciences Times. 🔗 https://lnkd.in/ghcXVvVM

Looking for advice on how to start your business journey as a student? Dr. BK Nayak shares crucial insights in his guide for student entrepreneurs. Discover how to balance academia with business ventures, the necessity of networking without an extensive portfolio, and why the persistent pursuit of "sparkles" of opportunity can be your game-changer. #healthcare #healthcareinnovation #ai #machinelearning #patientexperience #futureofhealthcare

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