SurveySensum is an AI-enabled platform that provides customer feedback solutions, including NPS, CES, and CSAT surveys.

SurveySensum

SURVEYSENSUM | 3,618 followers on LinkedIn. AI Enabled Customer Feedback Platform that helps businesses gather, analyze, and take action on customer feedback. | SurveySensum is a leading customer feedback platform that helps you gather and analyze customer feedback and take strategic actions that drive revenue. With its ease of use and exceptional support, it is becoming a preferred choice for both beginners and seasoned professionals. It facilitates businesses to gather and act effectively on their feedback across industries like B2B, SaaS, Telecom, NBFC, etc.

SEA Commercial Director | Neurosensum & SurveySensum | Certified Sales Coach

Vika Indriyasari K

Driving Profitable Leads through Innovative Content Strategies

Manisha Khandelwal

Product Manager | B2B SaaS | Product & Design Thinking | Driving Product Vision & Execution| Customer Success

Rajnish Singh

Technology Investor at Susquehanna Asia Venture Capital

Abhilash Karri

SURVEYSENSUM

Honored to share insights on retail transformation in the latest Financial Express (India) Leisure edition. As brands evolve, the fusion of technology and consumer psychology is reshaping retail experiences fundamentally. Real-time behavioral insights are becoming the cornerstone of successful retail strategies and the future of retail lies in creating personalised experiences that resonate with consumers on a deeper level, driving both engagement and positive word-of-mouth. Thank you, Vaishali Dar and Financial Express for featuring these perspectives on the evolving retail landscape- 🔗 https://lnkd.in/grQwtH-k #retailinnovation #consumerInsights #realtimeinsights #experientialmarketing #retail #customerexperience

Rajiv Lamba

Who needs tricks when there are so many treats to be had? Wishing everyone a night of ghostly fun, enchanting laughter, and memories that haunt (in the best way, of course!). Happy Halloween to all! 👻🧙♀🎃 #SpookyNight #HappyHalloween #BooToYou #TrickOrTreat #Halloween2024

Whether it's the joy of meeting family, savoring sweets, or decorating homes with love, may each moment be filled with warmth and happiness. Here’s to love, laughter, and a festival that truly brings us together. Happy Diwali! 🪔🌠🎉 #ShubhDeepavali #DiwaliVibes #FestivalOfLights #HappyDiwali

Businesses today aim to predict and exceed #customer expectations, focusing on the "why" behind #consumerbehavior , not just the "what." #Neuromarketing helps by uncovering the deeper insights that drive #consumer decisions writes Rajiv Lamba , Founder & CEO, SURVEYSENSUM for ET Edge Insights Read this insightful take here: https://lnkd.in/dqNzPr2S Pratyush Thatoi Sariya Ahmad #neuroscience #artificilaintelligence #AI #predictiveananlysis #technology

Moulin Oza

As we celebrate Dussehra, let’s reflect on the values of courage, resilience, and hope. Here’s to new beginnings and the triumph of good over evil. Wishing you and your loved ones a joyous and prosperous Dussehra! 🌟🕉 🏹 #DussehraBlessings #HappyDussehra #dussehra2024

𝗧𝗵𝗿𝗶𝗹𝗹𝘀 𝗮𝗻𝗱 𝗖𝗵𝗶𝗹𝗹𝘀 𝗶𝗻 𝗥𝗶𝘀𝗵𝗶𝗸𝗲𝘀𝗵!🌄🤝🚣♂️ SURVEYSENSUM 's Annual Trip 2024 took us to the serene and adventurous landscapes of 𝗥𝗶𝘀𝗵𝗶𝗸𝗲𝘀𝗵, where we reconnected, recharged, and made memories to last a lifetime. From the thrill of white-water rafting to peaceful moments by the Ganges, each day brought new adventures and stronger team bonds. Exploring the local sights, sharing laughs over dinner, and working together on the rapids reminded us why teamwork truly makes the dream work. Here’s to an incredible team that knows how to balance hard work with some well-deserved play! 🛶🥂 #SurveySensum #TeamOuting #RishikeshAdventures #TeamSpirit

We're delighted to hear the diary made an impact Fasih Abbas M ! At SURVEYSENSUM we believe in making every interaction meaningful and personal. Our team takes pride in connecting with people in creative ways that resonate, much like our approach to customer insights—insightful, engaging, and tailored to bring value. Thank you for sharing your experience, and we’re glad our gesture caught your attention! 🙏 And thank you for offering us the opportunity to collaborate further—can’t wait to dive into new ideas and possibilities together. Here’s to meaningful connections and impactful insights! 🎉🎉

How does Disney World consistently enchant millions? Their approach to customer satisfaction is a masterclass, as evidenced by their impressive NPS score of 38, with 60% of customers as Promoters. ✅ Employee training in every 6 months ✅ Leverages tech for personalized visits ✅ Team member is trained to maintain cleanliness and friendliness ✅ Classic attractions like The Haunted Mansion ✅ Disney’s storytelling evokes nostalgia and joy, creating lasting memories. ✅ Meeting beloved characters fosters a unique Curious to learn more about Disney's strategies and how they can apply to your business? Read our full blog here: https://lnkd.in/gJYs_iwF #CustomerExperience #NPS #Disney #CustomerLoyalty #SurveySensum #BusinessGrowth #Feedback

What makes Apple one of the best CX companies in the world? While many companies grapple with how to create lasting connections that keep customers coming back, Apple is winning in this game. How? Here are some strategies to turn things around, inspired by Apple's approach: ✅ Engage with Customer Feedback: Regularly collect and act on customer insights through NPS surveys. ✅ Focus on Innovation: Ensure your products meet high standards and continuously innovate to exceed expectations. ✅ Deliver Exceptional Service: Train your team to provide personalized and attentive customer support. ✅ Follow Up on Feedback: Show customers their opinions matter by closing the feedback loop promptly. ✅ Streamline Experiences: Create a seamless journey for your customers across all platforms. Ready to follow in Apple’s footsteps? Dive deeper into Apple’s winning formula for customer loyalty in our latest blog: https://lnkd.in/g4_R26iA #CustomerLoyalty #NPS #Apple #Feedback #CustomerExperience #SurveySensum #Innovation

Happy Birthday Supriya Agnihotri ! From tackling tough challenges with ease to making every project fun, you truly bring your unique spark to everything you do. Let’s celebrate YOU today—because you deserve it all! 🎂🎈 Cheers to another year of growth, success, and plenty of laughs along the way. #BirthdayVibes #WorkHardLaughHarder #HappyBirthday

Tanuj Diwan

Co-Founder | Head of Product

Founder & CEO

New York Companies With More Than $1M in Revenue (Top 10K)

Artificial Intelligence (AI) Companies With More Than 100 Employees

Greater New York Area Artificial Intelligence (AI) Companies

Northeastern US Companies With More Than 50 Employees (Top 10K)

SurveySensum is a leading customer feedback platform that helps you gather and analyze customer feedback and take strategic actions that drive revenue. With its ease of use and exceptional support, it is becoming a preferred choice for both beginners and seasoned professionals. It facilitates businesses to gather and act effectively on their feedback across industries like B2B, SaaS, Telecom, NBFC, etc. 

SurveySensum is not your ordinary CX feedback tool – it is a CX service that helps you achieve your business goals with a customer feedback platform. It comes with seasoned CX professionals who provide end-to-end guidance and support so that you can make your CX program a success. They guide you through the entire process – from survey creation to detailed analysis to extracting valuable action plans and closing the feedback loop in real-time.

Non Equity Assistance - SurveySensum

Queens

New York

United States

North America

A tool to create, distribute, and analyze NPS surveys, providing insights into customer loyalty and helping close the feedback loop.

A tool to create, distribute, and analyze CES surveys, measuring the ease of customer interactions and identifying areas for improvement.

A tool to create, distribute, and analyze CSAT surveys, gauging customer satisfaction and identifying areas for service improvement.

A tool to gather real-time feedback from website users, analyze sentiments, and close the feedback loop to enhance user experience.

A tool to collect real-time feedback within apps, analyze user sentiments, and resolve issues to improve app experience.

A tool to gather feedback from employees at various stages of their journey, analyze sentiments, and improve employee satisfaction.

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