Talkdesk is a cloud-native customer experience platform that empowers organizations with modern AI-powered contact center solutions to improve customer experiences, increase efficiency, and drive revenue growth.

Tiago Paiva

Cristina Fonseca

Talkdesk

LiveChat provides customer service software that adapts to business needs, focusing on e-commerce and B2B SaaS solutions. The service aims to assist in selling and supporting customers through multiple communication channels.

LiveChat

Talkdesk® is a global cloud contact center leader for enterprises of all sizes. Talkdesk CX Cloud and Industry Experience Clouds help enterprises deliver modern customer service their way. Our trusted, flexible, and innovative contact center platform leverages AI and automation to drive exceptional outcomes for their customers and improve the bottom line. Learn more and take a self-guided demo at www.talkdesk.com.

Patrick Yang

Threshold

Viking Global Investors

Franklin Templeton

Willoughby Capital

Lead Edge Capital

Skip Capital

Top Tier Capital Partners

Alpha Square Group

Amity Ventures

Whale Rock Capital Management

TI Platform Management

👀 See the inspiring success stories of CX Innovators Awards winners like JK Moving Services, CAI, and BCLC. Witness their strategies that led to remarkable results, such as reduced call abandonment rates, decreased supervisor escalations, and increased customer experience scores. 🔥 

Watch the on-demand masterclass now: https://bit.ly/3RGkHlQ 

#CX #CXInnovators #SuccessStories

Check out our incredible Talkdesk Sales Team, rated A+ in the Team category on Comparably! Discover more about our company culture by exploring our open sales roles today. 

👉 https://bit.ly/3SgzDas 


#salesjobs #careeropportunities #talkdesk

Are you tired of disjointed customer experiences? 🤷‍♀️📧📞 

Say goodbye to multiple interactions for a single issue! 😤💼 With an omnichannel contact center platform, agents gain a 360-degree view of the customer, ensuring high first contact resolution rates. 🚀📞✅ 

Find out why FCR is crucial and discover tips to improve it: https://bit.ly/48d7gi0 


#CustomerExperience #CX #ContactCenter #OmnichannelSolution

Making scheduling a breeze and empower agents to do their best work with Talkdesk Workforce Engagement Management 🌟🌟🌟🌟🌟 

👀 for yourself: https://bit.ly/3Zb5pai

#AI #FiveStarFriday #CustomerExperience #FridayFeeling

📢 Exciting News! 🎉 Talkdesk has been recognized as a Leader in the Aragon Research Globe for Conversational AI in the Intelligent Contact Center (ICC) for 2024! 🌐🏆 #InnovativeSolutions #CustomerExperience #ConversationalAI #AI

Learn more about this achievement 👇
https://bit.ly/3HUGgsW

Metric
Company Name	Talkdesk	LiveChat
Symbol
MSH ID	COM:TALKDESK	COM:LIVECHAT
Market	PRIVATE	PRIVATE
Sector	Technology	Commercial & Professional Services
Industry	Technology	Technology
Country	US	US
Stage	Series D
Employee Count	1.29K
Website	talkdesk.com	livechat.com
LinkedIn	talkdesk
Founders

Metric
Market Cap
Enterprise Value
Monthly Web Traffic	152.17K	91.92K
Web Traffic Growth	0.29	0.16
Valuation
Raised Capital	230M

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EBITDA Margin
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Return on Equity
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Return on Capital Employed

COM:TALKDESK

Talkdesk

Company Overview

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