TaskUs, Inc. provides digital outsourcing services for companies worldwide. It offers digital customer experience that consists of omni-channel customer care services primarily delivered through digital channels; and other solutions, including customer care services for new product or market launches, trust and safety solutions, and customer acquisition solutions. The company also offers content security services, such as review and disposition of user and advertiser generated content, which include removal or labeling of policy violating, and offensive or misleading content; and artificial intelligence (AI) solutions that consist of data labeling, annotation, and transcription services for training and tuning AI algorithms through the process of machine learning. It serves clients in various industry segments within the digital economy, including e-commerce, FinTech, food delivery and ride sharing, gaming, HiTech, HealthTech, social media, and streaming media. The company was formerly known as TU TopCo, Inc. and changed its name to TaskUs, Inc. in December 2020. TaskUs, Inc. was founded in 2008 and is headquartered in New Braunfels, Texas.

TaskUs, Inc.

TaskUs provides outsourced digital services and next-generation customer experience for companies. TaskUs helps clients protect their brand and maximize their bottom line.

TaskUs

AI Services

TaskUs Customer Care

Trust + Safety

Digital Customer Experience

Risk + Response

TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Trust & Safety, AI Services, Risk + Response, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology - powered by ridiculously smart people.
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.

Bridge Bank

Blackstone Group

Navegar

Experience AssistAI—the tool used to help our teammates achieve next-level efficiency and deliver next-level #customerexperience. Learn more: https://taskus.me/3Ie3Pgt
#generativeai #aiservices #generativeaitools #cxinnovation #genai

Driving next-level CX without compromising security is a delicate balancing act, especially when you’re serving 3 billion users. 

Meta’s Head of Global Operations John DeVine will share challenges and tactics at Forward ‘24. 

Learn from other CX execs and thought leaders at the event. Sign up today. Registration is complimentary: https://taskus.me/3AyoziI

What makes Chime “the most loved banking app?”

Learn from Chime’s Chief Experience Officer Janelle Sallenave at Forward ‘24 as she talks member obsession, innovating for the customer and more.  

Don’t miss out! Registration is complimentary. Sign up today: https://taskus.me/4cqh3n5

Join our webinar with PixieBrix for expert insights and best practices on selecting the best AI solutions to elevate your CX strategy. Learn how to implement the technology at scale and drive real results.

Last chance to register! Sign up here: https://taskus.me/4bL90B6

GenAI is moving beyond basic chatbots to power smart assistance tools. But you need experts to properly implement the technology across an organization. Learn best practices and real-world use cases from Manish Pandya, TaskUs’ DVP of Digital, for applying and optimizing AI to improve workflows plus enhance agent and customer satisfaction. Register for the webinar now: https://taskus.me/46EBtrb

Join Todd Schiller, Co-Founder and CEO of PixieBrix, and other #AI and engineering experts for an in-depth discussion on optimizing #GenAI. Discover real-world strategies to unlock the technology’s full potential.

Sign up now for the webinar: https://taskus.me/4bL90B6

	Dec '18	Dec '19	Dec '20	Dec '21	Dec '22	Dec '23
revenue	254.21M -	359.68M 41.49%	478.05M 32.91%	760.70M 59.13%	960.49M 26.26%	924.37M 3.76%
cost of revenue	127.76M -	194.79M 52.46%	270.51M 38.88%	431.74M 59.60%	558.76M 29.42%	599.48M 7.29%
gross profit	126.45M -	164.90M 30.41%	207.54M 25.86%	328.97M 58.51%	401.73M 22.12%	324.88M 19.13%
selling and marketing expenses	900K -	900K 0%	1.30M 44.44%	1.90M 46.15%	2M 5.26%
general and administrative expenses	68.56M -	90.63M 32.19%	113.52M 25.26%	333.41M 193.71%	258.00M 22.62%
selling general and administrative expenses	69.46M -	90.63M 30.48%	113.52M 25.26%	335.31M 195.38%	260.00M 22.46%	220.66M 15.13%
research and development expenses
other expenses		35.18M -	39.00M 10.88%	47.88M 22.78%	57.80M 20.70%	1.71M 97.04%
cost and expenses	225.75M -	320.59M 42.01%	423.03M 31.95%	814.93M 92.64%	876.56M 7.56%	820.14M 6.44%
operating expenses	97.99M -	125.81M 28.39%	152.52M 21.24%	383.20M 151.24%	317.80M 17.07%	220.66M 30.57%
interest expense		9.35M -	7.48M 19.94%	6.50M 13.07%	11.92M 83.29%	21.72M 82.17%
ebitda	57.02M -	76.28M 33.78%	95.59M 25.32%	-6.52M 106.82%	134.28M 2,158.91%	164.96M 22.85%
operating income	40.04M -	36.86M 7.94%	50.33M 36.53%	-54.23M 207.75%	83.90M 254.71%	104.22M 24.23%
depreciation and amortization	16.97M -	39.42M 132.21%	45.26M 14.83%	47.71M 5.41%	50.38M 5.61%	60.74M 20.55%
total other income expenses net	-13.39M -	-7.33M 45.24%	-5.91M 19.41%	-6.73M 13.93%	-19.36M 187.60%	-29.19M 50.75%
income before tax	26.65M -	29.53M 10.80%	44.42M 50.43%	-60.96M 237.25%	64.53M 205.86%	75.03M 16.27%
income tax expense	5.57M -	-4.41M 179.15%	9.89M 324.12%	-2.27M 122.91%	24.11M 1,164.50%	29.34M 21.70%
net income	32.22M -	33.94M 5.33%	34.53M 1.75%	-58.70M 269.98%	40.42M 168.86%	45.69M 13.03%
weighted average shs out	105.23M -	97.29M 7.55%	97.29M 0%	97.46M 0.18%	97.82M 0.36%	93.94M 3.96%
weighted average shs out dil	105.23M -	97.29M 7.55%	97.29M 0%	97.46M 0.18%	102.60M 5.27%	96.17M 6.27%
eps	0.31 -	0.35 12.90%	0.36 2.86%	-0.60 266.67%	0.41 168.33%	0.49 19.51%
epsdiluted	0.31 -	0.35 12.90%	0.36 2.86%	-0.60 266.67%	0.39 165%	0.48 23.08%

COM:TASKUS

TaskUs

Last Close

11.95

28/10 20:00

Market Cap

1.29B

Beta: -

Volume Today

79.13K

Avg: -

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