TechExcel provides software solutions for project management, application lifecycle management, customer support, and IT service management. The tools can be used as point solutions or fully integrated.

TechExcel

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TechExcel ServiceWise

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TechExcel CustomerWise

TechExcel | 886 followers on LinkedIn. TechExcel, Customizable DevOps Software for Enterprise, Empowering More Than 2000 Companies WorldWide | TechExcel is the leader in unified Application Lifecycle Management as well as Support and Service solutions that bridge the divide between product development and service/support. This unification enables enterprises to focus on the strategic goals of product design, project planning, development and testing, while enabling transparent visibility with all customer-facing initiatives. TechExcel has thousands of customers in more than 45 countries and maintains offices in UK, US, China and Japan.

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QA Manager at TechExcel

Lin Pan

Top 4 Kloud AI ALM functions for TechExcel's ProjectOne | Project Management & ALM Software . 🤖 Requirement Expert Bot 📷 Livemage AI ✅ Test Expert Bot 👩💼 Job Performance AI. Each of these functions has specific capabilities including improving requirement writing, auto-creating development tasks and test cases, understanding images, and creating writing for requirements and defects. Additionally, they can auto-create test cases, improve test case writing, submit defects based on testing results and screenshots, and track, analyze, and evaluate team members' job performance. Reach out to us for a free evaluation site today. #requirements #testcases #developerslife #QA

Check out TechExcel ‘s operations product line that covers all your #ITSM , #CRM , asset management, knowledge base, and more. Integrate with Kloud AI to ensure you and your customers are covered in all areas of your operating processes. Contact us today for a demo!

Multi-Channel Support with TechExcel 's CustomerWise: We understand customers need to get tickets resolved quickly, therefore, Customerwise provides various avenues for your team to offer support. Whether it’s through email, live chat, online meetings, mobile devices, or various integrations like MS Teams, CustomerWise has your customers covered. Contact us for a demo today. #crm #support #itil #productdevelopment

Using TechExcel's DevTrack within your #agile processes with our out of box templates featuring scrum support for iterative and incremental delivery or focus on maximum output and continuous delivery with Kanban and WIP limits. Reach out for an evaluation site today.

Quantify Requirements to Drive Full Traceability via DevSpec! Trace back #development tasks, defects, test cases and test tasks to requirements. Track #requirement completion using development task rollups. Trigger flags to associated development tasks and test cases on any requirement change.

In today’s dynamic work environment, how do you measure individual and team productivity and contribution effectively? By integrating tools like P1 Task Board with timesheet and collaboration features, you can best quantify and assign team members’ workloads, striking a balance between project planning and #agile task board tracking. Imagine auto-assigning your team’s workload in the most optimized way, ensuring that each member's strengths are utilized. Furthermore, leveraging AI-based job performance evaluation can provide deeper insights into efficiency, allowing for continuous improvement and enhanced team synergy. #collaboration #wfa #productdevelopment #developerslife

#TechExcel 's SyncBook is your ultimate solution for interactive digital documentation. With features like embedded videos and annotations, managing your guides has never been easier. Learn more about CustomerWise and how TechExcel can revolutionize your customer support experience. #SyncBooks #CustomerWise #TechExcel "

Integrating TechExcel CustomerWise and ServiceWise for your #CRM and #ITIL processes enhances customer satisfaction through streamlined interactio'sns and efficient issue resolution. This integration boosts operational efficiency by automating tasks, improving incident management, and providing valuable data insights. Organizations can deliver proactive problem resolution, comply with regulations, and optimize service delivery for heightened customer experience.

ServiceWise/ CustomerWise's integration with Kloud enables end users, customers and team members - all the ability to submit, edit, and view organizational documents through #livedocs . Real-time chat and one-click meetings streamlines your customer support or ITIL's processes. Reach out for a free, 30 day evaluation site.

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Sales and Support

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Regional Director of Sales

Lissa Wendler

Director of IT Operations

Prince Huang

Director of IT Operations at TechExcel

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Rob Melton

Marketing Director

Tiner Yuan

Inside Sales Manager

Dan Randall

Engineering

Hu Peng

QA Manager/Technical Support

Tieren Zhou

Chief Executive Officer, Chief Software Architect & Founder

San Francisco Bay Area Companies With More Than 50 Employees (Top 10K)

Western US Business Development Companies

Business Development Companies With More Than 10 Employees (Top 10K)

Business Development Companies With Less Than $500M in Revenue (Top 10K)

TechExcel unifies the enterprise by bridging the gap between product development and service / support. This end-to-end environment empowers companies to optimize the relationship between these important organizations without sacrificing autonomy or business processes and provides a collaborative environment that significantly saves time and resources.

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