TrustYou provides software solutions for the hospitality industry, focusing on guest feedback management, reputation improvement, and customer data analysis.

TrustYou

Harris Poll is a global market research and consulting firm that provides insights and digital tools. The firm is self-described as focusing on helping leaders refine their strategies and understand consumer needs.

Harris Poll

TrustYou is on a mission to make communication and feedback simpler and more productive. As a subset of communication, feedback is the foundation to build better products, services, and companies.

TrustYou helps make guests happy and provides a Guest Experience (GX) Platform that makes listening to customers easy, powerful, and actionable. The platform unlocks the potential of guest feedback and helps to:

● Create unlimited opportunities to listen and respond to guests’ needs
● Understand all reviews across the web and make better business decisions
● Publish hotel reviews on the website and on Google and allow positive feedback to influence bookings

At TrustYou, our culture continually evolves and is shaped by the people that work here. Every team member has a unique voice that is heard and contributes to TrustYou's success. We are proud of our great teamwork in a remote-first environment offering high flexibility and room for individuality. We breathe an open feedback culture, focusing on continuous improvement and customer excellence. We test, we learn, we improve.

At TrustYou, employees build amazing connections, create their own career paths, and continue to grow. You can learn more about our culture by visiting our website careers section or our LinkedIn Life page. 

We are global. We are multicultural. We are one team with 160+ feedback experts. TrustYou is a remote-first company operating in the US, Europe and Asia with the goal to help companies to succeed with the power of feedback. We make sure that we meet the local and regional requirements of our clients and partners while taking a global approach to our products, mindset, and company vision.

Find more information on TrustYou and our GX platform on www.trustyou.com

To join our team, visit www.trustyou.com/careers




Claret Capital Partners

Omnes Capital

Ross Weber

🚀 We're thrilled to announce the launch of our game-changing Customer Data Platform (CDP)! 

🌟 Our revolutionary platform is set to transform how hospitality companies leverage customer data for business intelligence, marketing, and messaging. 
With TrustYou's CDP, businesses can unify customer profiles, gain AI-driven insights into audiences, and deliver personalized marketing at scale. This launch underscores our commitment to enhancing customer experiences and driving revenue growth. 

Want to learn more about TrustYou's Customer Data Platform? Visit our website for more details and to request a demo: https://lnkd.in/dZcmsbUV   

#CustomerDataPlatform #HospitalityIndustry #AI #BusinessIntelligence

https://lnkd.in/day-9dTD

🌟 Ready to find more innovations that will elevate your business?

🤝 We’re getting closer to meeting you at NoVacancy Hotel + Accommodation Industry Expo in Sydney. We’ll be there to introduce you to our latest innovations set to transform guest feedback into revenue at every touchpoint. 

Swing by our booth #1151. 👋 You’ll have the chance to discuss with our experts, Sheldon M., Yonattan Y., and Ariel H. - all while enjoying a freshly brewed cup of coffee. ☕

Secure your spot now. 🔗 https://lnkd.in/d3VYSMMj 

📅 September 18-19, 2024
📍 Sydney Convention Centre, Booth #1151

#TrustYou #NoVacancy #SydneyEvents #HospitalityEvents

💻 We’re happy to be a part of the Tech Matchmaker Webinar Series by ExploreTECH.

Join us as our Senior Director Business Development, Andre Kaufmann, dives into the crucial role of reputation management in the hospitality industry. 🏨

In today’s digital age, mastering your online reputation is 🔑 key to success, and technology plays a vital role. 

Don’t miss this opportunity to gain insights from reputation management experts. 🔗 https://lnkd.in/d7fFAt8v 

📅 4th September 2024
🕓 16:00 GST

#TrustYou #ExploreTech #TechMatchmakerWebinar #ReputationManagement

🏙️ Discover the vibrant heart of Jakarta, where history meets modern. ⛰️ Rise to new heights at the iconic Monas for a breathtaking view of the city. 🏛️ Then, you can’t miss a visit to the Istiqlal Mosque, a symbol of Indonesia’s rich cultural heritage. 

📊 To get the most out of your visit, we analyzed 601,9k reviews to find the best hotels. You will surely find something for you from our five key categories.

🔹Overall Score: ASTON Priority Simatupang Hotel & Conference Center 
🔹Friendliest Staff: Four Seasons Hotel Jakarta
🔹Cleanest Rooms: The Ritz-Carlton Jakarta, Pacific Place by The Ritz-Carlton Hotel Company, L.L.C.  
🔹Tastiest Breakfast: Pullman Jakarta Indonesia Thamrin CBD
🔹Best Value for Money: Novotel and ibis Styles Jakarta Mangga Dua Square (Combo Hotels)

🤔 Curious to find out what makes your hotel stand out? Reach out to our dedicated expert, Yonattan Y., to discuss more about taking your hotel to new heights. 😃 Let’s make sure you offer the best guest experience.

#TrustYou #JakartaHotels #TrustYouAnalysis #ExcellenceInHospitality

🌟 Spotlight on our Adventurers 🌟

Meet Oana Malan, Senior Customer Success Manager. 🎈 This year, she celebrated 10 years of being part of the TrustYou team in Cluj-Napoca. 

Oana’s impact goes above and beyond. 🫶 She not only offers her knowledge, feedback, and support to our clients, but she also extends the same dedication to the entire team, especially her Cluj colleagues. Her positivity shines through everything she does, inspiring those around her to grow and tackle daily challenges with confidence. ✨

When she’s not busy supporting others, she dedicates her time to her own well-being. She enjoys long walks and drives, and practices 🧘‍♀️ yoga and pilates to stay balanced. ❤️ An adventurer at heart, she loves discovering new places, new foods, and finding the best coffee and wine. 

Looking to make an impact? Check our open position and start your adventure ➡️ https://lnkd.in/daUQaGSU 

#LifeAtTrustYou #AdventurerSpotlight #MakeAnImpact #EmployeeSpotlight #TrustYouAdventure

💬 78% of travelers say that seeing a management response to a review makes them feel that a hotel cares about its guests. 

Guest feedback is crucial for a hotel’s reputation - it shapes visibility and success. 🚀 Whether it’s praise or criticism, reviews spotlight your strengths and highlight areas for improvement. 

👉 But here’s the catch: while positive reviews are always appreciated, they’re not always acknowledged. Responding to reviews is no longer an option, it’s a must. It shows your guests that you’re listening and you genuinely care about their experience. 

How do you respond to reviews? Learn more here 🔗 https://lnkd.in/dRruErcb

❗ Discover how to manage positive reviews and reduce the time and effort it takes with responseAI. 

#TrustYou #GuestReviews #TrustYouWhitepaper #PositiveReviews

Metric
Company Name	TrustYou	Harris Poll
Symbol
MSH ID	COM:TRUSTYOU	COM:THEHARRISPOLL
Market	PRIVATE	PRIVATE
Sector	Technology	Commercial & Professional Services
Industry	Hospitality Technology	Market Research & Consulting
Country	DE	US
Stage
Employee Count	149
Website	trustyou.com	theharrispoll.com
LinkedIn	trustyou	harris-poll
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COM:TRUSTYOU

TrustYou

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