Upstream BPO provides multilingual and omnichannel support, back-office services, digital transformation, and intelligent automation solutions. The company has over 25 years of experience in delivering value and better business outcomes.

Upstream BPO

Upstream BPO provides multilingual and omnichannel support, back-office, digital transformation, and intelligent automation solutions. It has expertise in customer care and offers services such as lead generation, inside sales strategy, and multi-channel customer experience optimization.

Upstream BPO Sdn Bhd. | 1,491 followers on LinkedIn. EXCELLENCE IN ALL WE DO | Upstream BPO Sdn. Bhd. is an Award winning Business Process Outsourcing company, with the ability to cater for diverse verticals with intelligent business operations. We specialize in Contact OMNI channel Center services, Telemarketing services, Inside Sales, B2B Lead Generation,  Appointment setting services &amp; complete Sales Pipeline management.

Business Development & Account Management

Soon Khai Ling

Senior Talent Acquisition Specialist, Head Hunter, HRBP, HR Generalist - Diversifying & Exploring new avenues as I enter Project Management. Project…

Fatima Shahrukh

Country Manager at Upstream BPO Sdn Bhd

Dr Mehwish Q.

Inside Sales / Customer Service Manag

Ali Hassan

Upstream BPO Sdn Bhd.

His Excellency Akmaljon Mahmudaliyev, Governer of Sirdaryo Province, Uzbekistan and Head Of IT park Mr. Oybek Anvarov recently met with Ahmed Qayyum, Director of Upstream BPO. During this insightful meeting, Governor Mahmudaliyev and Mr. Qayyum explored strategies to nurture and empower the local workforce, emphasizing the importance of skill development in these rapidly evolving sectors. The conversation delved deep into innovative approaches to training and education, with a specific focus on equipping individuals with the expertise needed to excel in BPO and Cybersecurity roles. Governor Mahmudaliyev's unwavering commitment to supporting Upstream BPO in its mission to foster talent and drive economic growth within the region. His assurance of backing in every possible manner underscores the province's dedication to promoting entrepreneurship, innovation, and job creation.

We are thrilled to announce that Upstream BPO is officially starting operations in Uzbekistan! This marks a significant milestone in our journey, and we couldn’t be more excited to bring our services to this vibrant market. A heartfelt thank you to the IT Park Uzbekistan for their incredible hospitality. The support and resources provided by IT Park have been instrumental in our smooth transition. Their state-of-the-art facilities and innovative environment have truly set the stage for our launch. We are also deeply inspired by IT Park,s vision to bolster the economy of Uzbekistan through technology and innovation. We share this vision and are committed to contributing to the country’s dynamic economic landsca

One of the most effective methods of lead generation is content marketing. If you regularly give your audience interesting, instructive material, they will come to trust your brand and feel at ease providing their contact information. Because of this, blogging is essential for generating leads. #hiring #people #hr #job #telemarketing #CX #inbound #outbound #hiringimmediately #insidesales #UpstreamBPO #BPO #Outsourcing #BackOffice #CustomerService #CallCenter #DataEntry #RemoteWork #OffshoreServices #Offshoring #GlobalOutsourcing #DigitalTransformation #customersatisfaction #insidesales

By combining the power of our in-house campaign management platform, Upstream BPO Pipeline, we offer a more seamless, end-to-end customer acquisition process that will increase your revenue and sales. Visit our website: www.upstreambpo.com #hiring #people #hr #job #telemarketing #CX #inbound #outbound #hiringimmediately #insidesales #UpstreamBPO #BPO #Outsourcing #BackOffice #CustomerService #CallCenter #DataEntry #RemoteWork #OffshoreServices #Offshoring #GlobalOutsourcing #DigitalTransformation #customersatisfaction #insidesales

When it comes to showing support for a company, today's generation of customers has become increasingly selective. User-generated content is an important part of this change. #hiring #people #hr #job #telemarketing #CX #inbound #outbound #hiringimmediately #insidesales #UpstreamBPO #BPO #Outsourcing #BackOffice #CustomerService #CallCenter #DataEntry #RemoteWork #OffshoreServices #Offshoring #GlobalOutsourcing #DigitalTransformation #customersatisfaction #insidesales https://lnkd.in/ghpXmnAC

Our moderation services are designed to meet the needs of high-demand industries and ensure continuous support during an onslaught of content. We cover you across multiple platforms with scalable approaches and a commitment to high quality. Visit our website: https://lnkd.in/gwiXmBGp #hiring #people #hr #job #telemarketing #CX #inbound #outbound #hiringimmediately #insidesales #UpstreamBPO #BPO #Outsourcing #BackOffice #CustomerService #CallCenter #DataEntry #RemoteWork #OffshoreServices #Offshoring #GlobalOutsourcing #DigitalTransformation #customersatisfaction #insidesales

Wishing our incredible team a joyous and Merry Christmas! Your hard work and dedication light up our corporate family. May this festive season bring you warmth, laughter, and unforgettable moments. Here's to a well-deserved holiday filled with love and cheer! 🎅🎁 #MerryChristmas #UpstreamBPO #christmas2024

With eCommerce and self-service chatbots accounting for an ever-increasing proportion of customer contacts, customer experience (CX) is now predominantly a digital activity, which brings with it a number of problems. #hiring #people #hr #job #telemarketing #CX #inbound #outbound #hiringimmediately #insidesales #UpstreamBPO #BPO #Outsourcing #BackOffice #CustomerService #CallCenter #GlobalOutsourcing #DigitalTransformation #customersatisfaction #insidesales

Over time, the sales and marketing industries have experienced significant change. Consumers today have increased purchasing power, informational access, and influence over the entire purchasing process. Therefore, salesmen also need to adjust. It is no longer effective to pressure an uninterested customer into making a rapid purchase. Instead, you should get knowledgeable with inbound sales methodology. #hiring #people #hr #job #telemarketing #CX #inbound #outbound #hiringimmediately #insidesales #UpstreamBPO #BPO #Outsourcing #BackOffice #CustomerService #CallCenter #GlobalOutsourcing #DigitalTransformation #customersatisfaction #insidesales

To provide an exceptional customer experience, you need to know both the environment and the specific preferences of your customers. #hiring #people #hr #job #telemarketing #CX #inbound #outbound #hiringimmediately #insidesales #UpstreamBPO #BPO #Outsourcing #BackOffice #CustomerService #CallCenter #DataEntry #RemoteWork #OffshoreServices #Offshoring #GlobalOutsourcing #DigitalTransformation #customersatisfaction #insidesales #UpstreamSuccess #SalesExcellence

Metric
Company Name	Upstream BPO
Symbol
MSH ID	COM:UPSTREAMBPO
Market	PRIVATE
Sector	Commercial & Professional Services
Industry	Business Process Outsourcing
Country	PH
Stage
Employee Count
Website	upstreambpo.com
LinkedIn	upstream-bpo-sdn-bhd
Founders

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Revenue 2026

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EBITDA Growth (LTM)
Net Income Growth (LTM)
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Gross Profit Margin
Operating Profit Margin
EBITDA Margin
Net Profit Margin
Return on Equity
Return on Assets
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UPST

COM:UPSTREAMBPO

Upstream BPO

Company Overview

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Rule of 40 (LTM)
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