Verint provides an open platform powered by data and bots to improve ROI and drive CX automation. Their Open CCaaS platform leverages data, AI, and bots to elevate customer experience and lower costs. They offer solutions for forecasting and scheduling, quality and compliance, real-time coaching bots, channel automation, analytics and insights, self-service, voice of the customer, and experience management for web and mobile.

Verint Systems Inc. provides customer engagement solutions worldwide. It offers various applications for use in Forecasting and Scheduling, which understands the work needed to meet and exceed customer expectations; Quality and Compliance that uses automation and analytics for customer interactions for attended and self-service channels; Interaction Insights, which extracts insights from structured and unstructured customer interactions and activities; Real-Time Work that supports in-the-moment workforce activities; Engagement Channels, an application for messaging, social, chat, email, and interactive voice response; Conversational AI, an intelligent virtual assistant application to enable human-like conversations across every channel; Engagement Orchestration, an application that improves employee efficiency, time to resolution, compliance, and customer satisfaction with workflows; Knowledge Management, which help agents to deliver stellar service with tools. The company also provides Experience Management application which collect and analyze customer experience data, as well as customer engagement cloud platform services. Verint Systems Inc. was incorporated in 1994 and is headquartered in Melville, New York.

COM:VERINT

Verint

Last Close

35.46

26/07 20:00

Market Cap

1.89B

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505.08K

Avg: -

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