Connected Retail by Zalando

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Welcome to Zalando. Here’s some key info about us:

Our position and vision:
- We’re Europe’s leading online platform for fashion and lifestyle
- Founded in Berlin in 2008, we bring head-to-toe fashion to more than 50 million active customers in 25 markets; offering clothes, footwear, accessories, and beauty
- Our vision is to become The Starting Point For Fashion. 

Our offering:
- Our assortment of international brands ranges from world-famous names to local labels
- Our platform is a one-stop fashion destination for inspiration, innovation, and interaction
- As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners, and friends of our brand.
- Our logistics network with 12 centrally located fulfillment centers allows us to efficiently serve our customers throughout Europe, supported by warehouses in Italy, France, Poland, and Sweden with a focus on local customer needs. 

Our beliefs:
- Our ambition is to combine our passion for self-expression through fashion with our unwavering commitments to sustainability and D&I
- We believe that our integration of fashion, operations, and online technology gives us the capability to deliver a compelling value proposition to both our customers and fashion brand partners.

PAIR Finance

Magazino

Fashwell

Commerzbank

Ontario Teachers' Pension Plan

TH Lee Putnam Ventures

JPMorgan Partners

Quadrant Capital Advisors

Anders Holch Povlsen

Kinnevik

TEV Ventures

DST Global

Zalando

Unwrap your story.

Celebrate your different sides with Zalando's Holiday campaign.

It's more than a campaign; it’s a revelation of the intimate ties between fashion, identity, and the moments that define us. Starring the multifaceted style maven, Chloë Sevigny, this campaign explores intimate settings, from family dinners to nights out with friends, each scenario narrating a distinct chapter of Chloë’s life.

“It has been a fantastic ride working together with Chloë. As ‘Unwrap Your Story’ explores the different sides one person can have in the eyes of their loved ones, Chloë was perfect for the role,” says Sara Spännar, VP Global Marketing. “She embodies Zalando’s values of empowerment, style, and self-expression. And on top is a true style icon herself.”

Unwrap the story here: https://zln.do/46ZPcs4

#UnwrapYourStory

Meet Jason McCue, Director of Product Management for Zalando Commerce Platform Sciences. Jason manages all the product efforts for three key areas: digital insights and analytics, research, and PRSB - personalization, recommendation, search, and browse. 

Jason's teams focus on identifying the customer's problems and delivering improvements. They look at our relevant data from customer usage patterns or from interviews with customers, to better understand how we make things even easier and better for our customers to use to find the fashion, beauty, or other items that we have on the site. 

Find out more about Jason's teams and his interview tips in our latest blog post: https://zln.do/3Qw8gr0

#InsideZalando #ZalandoTech

Happy 3rd Anniversary, Zalando in Zurich! 🎉  

This is a special week for our Technology Hub based in Zurich, which is dedicated to revolutionizing the browsing experience and size advice for our customers. Our teams in Zurich gathered together to celebrate the occasion with some visiting colleagues from Berlin, including Stacia Carr, VP Fashion Customer Experience, Tian Su, VP Customers, and Martin Rost, SVP Customer Propositions. 

Our customers are the driving force behind our Zurich Zalandos, who make an impact through solving one of the most pressing needs of online fashion customers: finding the right size & fit immediately. They use deep learning technologies and AI-driven solutions to create a highly personalized and engaging shopping experience  🎊  

Find out more about our Tech teams here: https://zln.do/TechSocial

#InsideZalando #ZalandoZurich #ZalandoTech

We're excited to share the winners of the Beyond the Labels, (Neuro)diverse Art Contest, celebrating different ways of seeing, feeling, and making art. The art pieces were exhibited at our Summer Garden this year, for Zalandos to vote for the pieces that spoke to them 🎉

The contest was organized by our Neurodiversity Employee Resource Group, with the theme ‘SEEing ME, from another point of view’. Our Neurodiversity Employee Resource Group aims to understand the neurodiverse and neurodivergent community at Zalando and create a more inclusive and involving environment for our colleagues.

Congratulations to Melissa Gile, Anne Schydlowski, and Sandra Szepan, for creating art that was highly commended at the exhibition, winning them a prize including the Neurodiversity at Work book by Theo Smith 🏆

Find out more about each art piece here: https://lnkd.in/eXTDsD3P
Learn about our Employee Resource Groups here: https://zln.do/ERG 

Thank you to all the artists, our events team for this exhibition, and the volunteers who supported the exhibition on the day 🧡

#InsideZalando #ZalandoSummerGarden2023 #doBETTER

When farmers, homeowners, or animal lovers in Mönchengladbach need a little help from above, they ask our Logistics Security Guard Charlie. 

Charlie is an avid drone pilot who owns around 20 flying cameras. He finds his hobby all the more worthwhile when he can help save wild animals from combine harvesters, find missing dogs, or take a good picture of a construction site.

“I get excited every time I send one up,” says Charlie. “You have to keep your eyes peeled and have everything under control. I like that.”

Read more about Charlie: https://zln.do/3QcCKix

#InsideZalando #ZalandoLogistics

We set ourselves two key priorities for 2023: profitable growth and investing in strategic priorities such as storytelling, an expansion of our logistics offering and new technologies. The third-quarter results that we published last night show our progress. 

Everyone at Zalando embraced our unique and winning spirit to work hard together, enabling us to deliver rising profits in the third quarter and confirming our full-year profit guidance. We did this within a challenging macroeconomic environment with high inflation and subdued consumer spending. We can’t control these factors and we saw a decline in sales and GMV this quarter. We also revised the outlook for both measures. To capture future growth, we continued working on a number of exciting projects:

Firstly, in September we launched “Stories on Zalando”, a new inspiration experience. With Stories, we redefine the way customers can discover exciting fashion trends.  

Secondly, we also started rolling out a new luxury boutique-style space in our Fashion Store for designer brands as a tailored design experience. This update makes Zalando more attractive to luxury brands and will invite the new generation of luxury customers to discover a fresh, differentiated and inspirational designer shopping experience. 

Thirdly, in October we launched the B2B brand ZEOS - short for Zalando E-commerce Operating System - enabling fashion, lifestyle brands and retailers to manage their multi-channel fulfillment business across Europe within one unified platform. 

I would like to thank all Zalandos for all their great work and commitment. I’m very proud of what we’re accomplishing together. Though the economic environment remains challenging, the current conditions are the same for everyone in our industry. And we at Zalando have the team, the talent, and the opportunity to capture the great opportunities that lie ahead of us - and also make the most of rainy conditions so we can accelerate when the sun comes out again. 

Read more here: https://lnkd.in/eVrCW2hb

#financials #zalando

As part of the Berlin Social Academy since 2017, we have continued our commitment to community engagement by offering an array of comprehensive training programs. These courses have proven instrumental in equipping Berliners with invaluable skills and knowledge, further enhancing their personal and professional growth.

This October, four of our experts at Zalando spent their annual volunteering time to host these trainings:

Tamara Mendt, Principal Data Analyst, held a session on 'Excel Graphics or Python Programming', which saw participants immersed in the world of data manipulation and coding.

The art of eloquence and confidence on the stage is a key skill to have. During her session on public speaking, Dr. Anamika Datta, Senior Product Manager, helped individuals in their journey to becoming skilled speakers.

Jigeesha Krefft, Principal Platform Experience Manager, explored the connection between gut health and overall well-being. The 'Gut-Brain Connection' course provided participants with insights into the correlation between dietary choices and personal wellness.

Regardless of the industry, the ability to deliver powerful presentations is a crucial skill. Product Designer, Manuela dos Santos, mentored participants to craft compelling presentations that resonate with and captivate audiences.

Many users only think of Google Sheets as a "fancy table". However, once they learn about functions that can process lists or arrays, how to manipulate different data types, and how to nest many functions together, their perception changes. Michal Subel, Principal Product Manager DMC Sustainability, demonstrated these capabilities.

Thank you to our volunteers for taking the time to share their knowledge 🧡

#InsideZalando #ZalandoTech

Our Helsinki office celebrated Halloween with a spooktacular costume competition, games, and a ghoulishly good time 👻

The Zalandos brewed up some costume treats, with themes such as depreciated team names, classic Halloween, and RihOnna (featuring a dance number from the Design team) 🎃

#ZalandoHelsinki #InsideZalando #ZalandoTech

Our Dortmund office partnered with Gympass and Techniker Krankenkasse for another health day 🤸

The teams started the day with a back fitness class led by DannyFit, who shared effective exercises to ease back pain and strengthen core muscles. Our colleagues also enjoyed freshly made smoothies from Wholey throughout the day.

Our Health Team joined the event to discuss our Zalando health offerings, covering internal and external support, sickness absence support, and fitness options. Zalandos also had the chance to schedule individual sessions with Techniker Krankenkasse to assess their back and core muscles and receive personalized training advice. 

Thanks to our Dortmund team for a day filled with activities, information, and individual support - especially back fitness!

#InsideZalando #ZalandoDortmund #ZalandoTech

Welcome to the 'The Zalando Snowdown', pitching two iconic athletes, Pat Burgener, the Swiss snowboard legend, and Lisa Zimmermann, ski star and Austrian by choice, head-to-head on the slopes for our Austria and Switzerland markets ❆

Who do you think won? 
Check out the competition videos here 🏔️
Swiss page: https://lnkd.in/gnuh6tTD
Austrian page: https://lnkd.in/g88yeU-m

Christoph Lütke Schelhowe, General Manager Germany, Austria, Switzerland at Zalando, shares “We at Zalando want to be the first point of contact for your sporty lifestyle. We achieve this by offering the most relevant fashion and beauty range in this area. To achieve this, we work with the most popular brands." 

Laura Dilthey, Head of Regional Marketing Germany, Austria, Switzerland at Zalando adds: “With the current digital campaign we want to further strengthen the emotional connection with people in Austria and Switzerland."

#Zalando

Zalando SE is a German online retailer of shoes, fashion, and beauty active across Europe. The company was founded in 2008 by David Schneider and Robert Gentz and has more than 51 million active users in 25 European markets. Zalando is active in a variety of business fields, including multi-brand online shopping, the shopping club Lounge by Zalando, outlets in 12 German cities, as well as logistics and marketing offers for retailers.

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Zalando SE