Zenarate provides AI-powered skill-based training platform for customer-facing teams.  The self-described award-winning platform offers call simulation and analysis to improve training ROI and agent performance.

Zenarate provides AI-powered training and development tools designed to improve customer-facing teams' performance through simulation-based learning.

Zenarate

Zenarate | 8,027 followers on LinkedIn. Get to know the World&#39;s Leading AI Simulation + Coaching Platform | Zenarate is the world&#39;s leading AI Simulation + Coaching platform, transforming how companies develop top performing front-line teams. We offer a suite of learning experiences, including NLP + Generative conversation simulations, software simulations, back office simulations, and digital lessons. Our platform also includes an integrated LXP + Performance Analysis/QA capability, enabling customers to identify each team members&#39; strengths + development areas and automate personalized practice + upskilling experiences.

Naveen Agarwal

Rab Govil

Event Marketing Director

Tim Gray

Chief Product Officer | AI + Learning Leader | Illuminating New Possibilities in the World of Work

Robert Wright

We’re thrilled to finally be able to share the news! Zenarate has acquired fellow AI Simulation + LXP provider, Bright! A huge welcome to all Bright customers + partners + the amazing Bright team. This acquisition adds a broad suite of LXP, software simulation, and self-service AI Simulation tools to the Zenarate platform, and accelerates our journey to Illuminate New Possibilities in the World of Work. Check out more on the deal + what this vision means for our customers in the announcement article: https://hubs.la/Q02PcwjF0

We're honored to have received Corporate Learning Network 's Trailblazer Award last week. 👇 🏆 Getting to know + partner with global L&D leaders through this community continues to be an amazing experience. The Learning & Performance Ecosystem we're creating at Zenarate aims to drive genuine P&L statement impact. Thanks again CLN for this celebrating this mission with us!

The acquisition of Bright brings a massive suite of LXP and additional simulation features into Zenarate. This includes native lesson builders, video + SCORM lessons, software simulations (more on this in an upcoming post!), and video-role play – all of which are enabled by self-service authoring tools. More details on what this means for Zenarate customers below! https://hubs.ly/Q02TKgDb0

Congrats + thank you to our friends and customers at Auto & General Australia . Together we won "Best Use of Technology for Learning Award" at the 2024 Australian Institute of Training & Development - AITD Excellence Awards. We're really proud to be working with you!

We announced the acquisition of Bright just a month ago. But we had been working towards a unified vision and product long before that! There are lots of exciting updates to share in coming months... starting with the latest in generative simulations. 🔥 🚀 Check out the link below for more on how we've applied our experience delivering AI simulations to 1M+ learners in our latest GenAI features. https://hubs.la/Q02SQ6pH0 #generativeai #generativesimulations #genai #learningwithgenai

Training Leaders: Ready to Unlock the Future of Learning? 💡 Join our upcoming webinar with Dr. Ashwin Mehta, AI Expert & Director of Mehtadology Ltd, and Casey Denby from Zenarate, to discover how experiential learning drives higher retention, faster skill acquisition, and real-world success. 📊 Key Takeaways: 1️⃣ Elevate engagement & retention through dynamic learning 2️⃣ Enable real-world skill application with AI-powered simulations 3️⃣ Proven L&D strategies to improve your training ROI 👉 Don’t miss out! Register today. https://hubs.la/Q02QCwf10 #LearningAndDevelopment #SimulationLearning #AITraining #ContactCenter #EmployeeTraining #LDSolutions

Welcome Team Bright to our Zenarate family! We are honored to work with you on our journey transforming how companies develop high performing customer-facing teams. Our combined suite of AI Conversation + Software Simulation, LXP, and Performance Assessment & Improvement capabilities enables our clients to develop confident and prepared global workforces delivering memorable customer experiences and exceptional performance – all from one AI Coach platform. We are excited to unite with Bright accelerating our vision using AI for human good! #aiforhumangood #aicoach #aisimulationtraining #aisimulationlearning #lxp #aiassessment #aiperformance

📣Final Call - Last Chance to Register! Discover how Elisha Wright , Global Director of Learning Design & Delivery at Hyatt, built a powerful business case for better training. Don’t miss the opportunity to gain actionable insights that can boost your KPIs and improve your contact center’s efficiency. Register For Webinar 👉 https://hubs.la/Q02MKXxh0 to secure your spot! Liz Powell #AgentTraining #AITraining #CX #L &D

Struggling with agent onboarding and ongoing training? Learn from the best! Hyatt’s Elisha Wright shares his journey of implementing AI Simulation Training to overcome these challenges and improve customer experience in our upcoming webinar. Liz Powell 🔔 Webinar: 8/29/24, 9 AM MT 🔗 Save your spot today: https://hubs.la/Q02M63H80

Uncover the Secrets Behind Hyatt’s Training Success! Join Elisha Wright , Global Director of Learning Design & Delivery at Hyatt, and Liz Powell from Zenarate in our upcoming webinar as they dive deep into how Hyatt transformed its contact center training with AI Simulation. Discover how you can boost agent performance and optimize KPIs. Don’t miss this game-changing webinar! 📅 Live on 8/29/24, 9 AM MT 👉 Register now: https://hubs.ly/Q02M697S0 #Contactcentertraining #aitrainingwebinar

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