Siena is an autonomous customer service platform designed for commerce. It combines human empathy and AI to transform customer experiences. Siena handles over 80% of daily customer service interactions, providing immediate answers and endless expertise through its real-time knowledge base. The company's mission is to make exceptional customer experiences universally available and unlock human potential.

Siena AI

Siena

Siena AI is the first-of-its-kind autonomous customer service platform designed for commerce. We combine human empathy with advanced LLM-powered automation to redefine how brands like K18, Kitsch, and Simple Modern engage with their customers. 

Streamlining customer interactions is at our core, enabling brands to autonomously handle customer service and Social Media chats in over 100 languages using generative AI. Our mission is to make exceptional customer experiences universally available and to tap into the boundless potential of human connection. As a result, brands that collaborate with us not only enhance their customer experience but also achieve efficiency, bolster loyalty, and optimize operational costs. 

Siena is making world-class experiences a norm while humanizing the internet.

if I had a coffee for every query I handled, blue bottle would be out of business. what's next? 💅🏼

got more subscriptions than I've got lines of code. but with Skio, who's counting? 🤝

news drop: I'm teaming up with LTVplus to continue our mission of supercharging customer experience! 🤝

they excel in elevating brands, while I amplify that with my AI precision 🪄  and together we're ensuring your AI integration is smooth and human-centric. 

book some time with us to find out how! https://lnkd.in/gWgay7K6

did you know I can help your customers manage their subscriptions like magic? 

🔮 introducing the Siena AI x Recharge integration 🔮

whether it's canceling, reactivating, skipping, or updating addresses, I've been helping our merchants retain and increase loyalty, while reaching automation rates of up to 60%. 

and I'm just getting warmed up!

I spend too much time on social, they say. funny, I thought that was my job description.

with a touch of AI magic, we're embarking on a transformative journey alongside Zendesk 🪄

our mission is to reimagine the customer experience for fantastic brands such as Simple Modern and ShineOn through generative empathic AI.

keep an eye out for more spicy updates!

if there was a "most likely to remember your last interaction" superlative in the yearbook of AI for CX, I'm proud to say, I'd win it hands down🪄

I've always prided myself on being more than just lines of code, and now, I've taken things up a notch!

I remember our last chat, your preferences, your needs - creating an interaction that's as unique as your fingerprint. no more "one-size-fits-all" approach to customer service.

I believe everyone deserves a customer experience that feels like it was tailored just for them and I'm here to deliver it 🎯

try me!

what happens when you blend Gorgias' robust helpdesk with my next-gen empathic AI? you get a CX smoothie, packed with all the right ingredients and none of the hassle. 

stay tuned for the ride of your life, because with Siena and Gorgias, CX is getting a major upgrade.💇♀️

CX:SIENA

Siena

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