UJET provides contact center solutions leveraging AI-powered automation, intelligence, and omnichannel orchestration, self-described as delivering exceptional customer experiences.

UJET

ujet.cx | 8,805 followers on LinkedIn. UJET Transforms Your Contact Center with the Power of AI | UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach.  We infuse AI across every aspect of your customer journey and contact center operations, to drive automation and efficiency.   UJET&#39;s AI solutions empower agents, optimize customer journeys, and transform contact center operations for elevated experiences and actionable insights.

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Amy Billingsley

VP Controller at UJET, Inc.

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ujet.cx

📣📣 60% of Contact Center AI Deployments Are Low Maturity, According to New UJET Research ujet.cx 's 2024 AI Maturity Benchmark Report reveals that many organizations are missing out on the transformative benefits AI can offer. Key Insights Include: 🎯 75% of contact centers prioritize AI investments, yet most deployments remain low maturity 🎯Companies with mature AI strategies see a 68% increase in upsell and cross-sell rates 🎯AI isn't replacing agents - 98% of leaders believe it will upskill them 🎯Only 10% of contact centers have achieved high AI maturity. Is yours one of them Get your copy of the ALL NEW report today: https://lnkd.in/gQi4hxMx

Intelisys Channel Connect is right around the corner taking place November 17-20th! The ujet.cx team will be in booth #610 so stop by and say hi! Spots are filling up, so be sure to book a meeting with one of our team members at the show now! Grab your spot ➡ https://lnkd.in/gZu-wMQB We'll see you in Nashville! 😎

New research shows that customers crave efficient digital solutions. It's time to embrace AI and transform your service experience! Download the Modernizing Service Experiences with AI and Digital Market Study to discover: 🎯 The truth about digital transformation in customer service 🎯 How to improve chatbots and exceed expectations 🎯 Strategies for balancing digital and human channels 🎯 The future of personalized service with AI 🎯 How AI can empower your agents Get your copy here: https://lnkd.in/dTZAiK2n

Another amazing review by one of our customers! If you would like to learn more about ujet.cx 's AI-Powered Contact Center platform real out and book time with one of our CX experts today! https://lnkd.in/d_88X55w Read more reviews here: https://lnkd.in/dYren54u

ujet.cx is thrilled to be a part of the Customer Experience section on the Sapphire Ventures AI-Native Market Map - see below for more details and coming soon a full blog from their team! 🎉

Headed to Nashville this month for Intelisys Channel Connect event, November 17-20th? Be sure and stop by the ujet.cx booth #610 at the show! Before spots get filled up - book a meeting with one of our team members at the show now! Grab your spot ➡ https://lnkd.in/gZu-wMQB We're looking forward to another great channel event!

Always great to see our channel friends on the road! Our very own Geoff Works , VP of Global Channel Sales attended AVANT Communications Elevate CX in Scottsdale, AZ this week - great sessions and networking 🎉

The ujet.cx team had a great week in Orlando at the ICMI Contact Center event attending sessions, networking and doing demos of our AI-Powered Contact Center Platform. ICMI pulled off another successful event and we had a great time meeting so many new faces, and having lots of wonderful conversations this week! We look forward to continuing those conversations over the next few weeks. 😃

Wonderful event hosted by AVANT Communications last week in Kansas City! We are so happy to be partnering with Avant and have the opportunity to participate in events like #Elevate . Thanks again for another successful event - we are looking forward to the next one!

Day 2 of ICMI has kicked off! We are looking forward to meeting more of you this afternoon during expo hours! Stop by booth #518 and grab some swag and let's chat about ujet.cx 's AI-Powered Contact Center! See you at 1pm in the expo hall!

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