Pollinate is a platform that creates intelligent integrated experiences for banks and their merchants, transforming the way merchant acquiring services are delivered and experienced. It empowers banks to compete with digital disruptors and enables them to own the merchant relationship and data.

Pollinate

Putting banks at the heart of every small business

Pollinate is creating the next generation of digital tools for small businesses, being deployed by banks around the world.

Huge advances in technology, changes to regulation, customer expectations and the explosion of disruptive fintechs has changed the payments landscape for banks and small businesses alike. Not only that, but payments data will enable, power and create the next generation of small business tools.  

We are working with banks and enabling them to compete with disruptors, create solutions faster (whatever their tech stack) and realise growth in revenue and market share.

Pollinate technology and expertise is a unique combination of a cloud-based, bank-grade data engine and the insight and experience from working with Tier 1 banks around the world. 

We are live in the UK as Tyl by NatWest and NAB Hive in Australia.

Customer experience. Digitalization. AI. Growth. 2024 looks promising for SMBs. Pollinate can help banks support their small business clients with tailored, all-in-one solutions in the year to come.

How can US banks and fintechs successfully collaborate? In her monthly Forbes column, Pollinate’s Fiona Roach Canning shares her insights- from an international perspective- on navigating both innovation and regulation in the year to come.

Small Businesses Don't Want Banking Products; They Want Support Managing Their Finances
This report by Bain only confirms what Pollinate set out to do from the beginning, and is still critical to the success of SMB banking. Seamless customer experience for business clients is at the heart of acquisition and retention.

What’s brewing in SMB finance in 2024?
In 2024, digital transformation, payment flexibility, and user experience remain high priority for banks and their SMB clients. At Pollinate, we know that it is not just about banks having products and tools their business customers need, seamless integration is the key to success. Tearsheet

Face-to-Face Impact

As a member of the Forbes Finance Council, you can read Fiona's thoughts on the value of face-to-face connection in creating cross-function collaboration below.

Banks: Still competing when you should be collaborating?

More than half of banks fear losing SMB market share to fintechs. But are banks really clear on what's at stake in losing these relationships? In Fiona's latest Forbes article, she explores how beneath customer relationships, the untapped opportunity is in customer data. She breaks down how banks can adopt- not compete- with tech to retain these key relationships.

What do customers really want? Speed and options.

It all comes down to price. Even though SMBs are happy with their payments provider, lower fees rule. Providers must factor this, as well as ease of use into their offerings.

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