Kommunicate offers an AI-powered customer service automation platform that helps enterprises scale their customer service with accuracy and speed. The platform includes a no-code chatbot builder and integrations with various services.

Kommunicate

Kommunicate  | 11,667 followers on LinkedIn. AI-Powered Customer Service Automation Platform. | Kommunicate is an AI-powered customer service automation platform for enterprises.

We provide flexible, accurate, and scalable generative AI-powered chatbots and live chat solutions for fast-growing teams of all sizes. 

Kommunicate is trusted by some of the global leaders like KPMG, GAP, Rakuten, Bridgestone, HDFC, Amgen, California State University, San Bernardino, and TaxBuddy.

Co-Founder at Kommunicate| AI First Customer Support Automation| Google AI First Startup

Adarsh kumar

QA Engineer at Kommunicate.io at Kommunicate

Pooja G C

Senior Automation Engineer at Kommunicate

Shivani Maheshwari

Technical Product Manager | Software Development | Quality | ex - Microsoft.

Tiwarrii Shweta

We’re happy to share that we've been featured as one of the 30 Startups to Watch for September 2024 by Inc42 Media . This recognition is a testament to our commitment to transforming customer service with AI-driven solutions. 🚀 A big thank you to our amazing customers, partners, and team, who continue to push boundaries and innovate in the AI space! Onwards and upwards! 💪 #StartupsToWatch #AIChatbots #CustomerServiceAutomation #StartupSuccess #TechInnovation #AI #Growth #TeamWork #Kommunicate #StartupJourney https://lnkd.in/g9NB8Zei

🎙️ Exciting news! We’re thrilled to announce that a brand-new AI customer service podcast is on the way! 🚀 Stay tuned—launching soon! What topics would you love for us to dive into? Drop your suggestions in the comments below! 💬 #PodcastLaunch #ComingSoon #StayTuned #AIcustomerservice

Looking to create an FAQ chatbot for your Zendesk Help Center? 🤖 Our step-by-step guide shows you how to seamlessly integrate cutting-edge AI models like OpenAI ChatGPT, Google Gemini, and Anthropic Claude. 👉 Build smarter, faster, and more efficient support with AI. Check it out now and take your Zendesk experience to the next level! #AI #ZendeskIntegration #Chatbot #chatgpt #gemini #sonet

📊 How do you measure the success of your chatbot? Goal Completion Rate (GCR) might be the game-changing feature you’re missing! From resolving issues to driving purchases, it’s the key to understanding your chatbot’s impact on business objectives and customer satisfaction. Want to unlock your chatbot’s full potential? Swipe through our carousel to discover the power of GCR. 🚀 #ChatbotMetrics #GoalCompletionRate #CustomerExperience

From identifying gaps in your customer support strategy to delivering more accurate and secure responses, explore the latest updates from Kommunicate. #AICustomerService #CustomerSupport #Kommunicate

Join us in welcoming Swaraj Anand to the team! 🚀 As an SDE I, he's ready to tackle new challenges with a passion for coding, exploring hidden destinations, and staying active on the basketball court 🏀. We’re excited to have him bring his energy and enthusiasm to the team! 🌟 #WelcomeAboard #TechTalent #Newjoinee #hiring

Curious about the latest AI advancements in customer support? In this video, we dive into the powerful capabilities of top AI language models—GPT-4 Turbo, Claude 3 Opus, and Google Gemini 1.5 Pro—and explore how they’re transforming customer interactions. Discover how Kommunicate's seamless integration with these advanced LLMs empowers businesses to deliver intelligent, efficient, and personalized support. https://lnkd.in/gwKJhB4c #gemini #customersupport #anthropic #claude #chatgpt

🚀 According to a recent GoodFirms survey, 53.2% of businesses now have a dedicated Customer Experience Management team. Not surprising, given the surge in customer expectations over the last 20 years. And here’s the kicker: In a survey of 15,000 consumers, 33% said they’d leave a brand after just one bad experience, and 92% would leave after 2-3 bad encounters. 📉 This proves that great CX isn't just a nice-to-have—it's a must. But remember, you can’t improve what you can’t measure. 📊 That’s why we've rounded up the essential CX KPIs and metrics every professional should focus on in 2024. In this article, we’ll cover: ⬇️ #customerexperience #customersupport #cx #customerservice

We’re excited to welcome Mohit Panjwani to the Kommunicate team as our new Sales Development Representative! 🎉 We’re sure he’ll make a big impact with his passion for building connections. Welcome aboard, Mohit! 🚀 #Newjoinee #WelcomeAboard #hiring

Today, on National Cancer Awareness Day, we stand united to honor the warriors, remember those we've lost, and support everyone still fighting. 🎗 Early screenings, awareness, and compassion make all the difference. Let’s spread hope, knowledge, and strength – together, we can make a change. 💪💖 #NationalCancerAwarenessDay #TogetherWeFight #HopeForACure

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Adarsh Kumar

Co-Founder & CTO

Devashish Mamgain

Co-Founder & CEO

Asia Seed Stage Companies With More Than $1M in Revenue

Software Seed Stage Companies With Fewer Than 100 Employees (Top 10K)

Artificial Intelligence (AI) Companies (Top 10K)

SaaS Startups (Top 10K)

The way customer conversations and support are happening is broken, redundant, and time and cost-inefficient. And Kommunicate aims to correct it. Kommunicate is a human + bot hybrid customer support software for proactive, real-time, and personalized support. 

The amount of customer service queries is ever increasing. That is why AI becomes extremely important. With chatbots, businesses can serve their customers effectively without spending vast amounts of time, resources, and workforce. 

Although, chatbots are not fail-proof and can only be as smart as you can make them. They are bound to have limitations. The best bet is a human + chatbot hybrid model, where chatbots can answer the basic queries and leave the complex ones for humans.

Kommunicate aims to empower your business to build long-lasting customer relationships that drive growth. With Kommunicate, you can manage customer conversations, create and integrate chatbot, website chat, support agents, team conversations, customer delight aspects all at the same place.

Google for Startups

Non Equity Assistance - Kommunicate

Upekkha AI SaaS Accelerator

Seed Round - Kommunicate

Pre Seed Round - Kommunicate

Bangalore

Karnataka

India

Asia

Generative AI-powered chatbots that automate customer queries and provide instant resolutions across multiple platforms.

A no-code, GUI bot builder that allows businesses to create custom chatbots powered by conversational AI.

Integration of custom-made bots or bots from third-party platforms into the Kommunicate system.

Tools to create advanced workflows and exchange data with databases for dynamic actions.

Feature that automatically transfers conversations to human agents when the bot cannot answer.

Rich messaging templates to enhance customer support chat experiences.

United Kingdom

Europe

United States

North America

Bangladesh

Philippines

HTML5

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Google Compute Engine

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jQuery

Google Fonts

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HubSpot Marketing Hub

Kommunicate provides an AI-powered customer service automation platform that enables enterprises to enhance customer communication through chatbots. The platform includes tools for building, training, and deploying chatbots across various channels.

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