Userback provides a software platform designed for product teams to collect, understand, and act on user feedback. Userback aims to facilitate this process with tools such as feedback widgets, surveys, session replays, and integrations.

Userback

Userback provides a platform for collecting, understanding, and acting on user feedback, allowing product teams to streamline their feedback processes.

Userback | 1,434 followers on LinkedIn. All-in-one user feedback platform that empowers product teams to build better with actionable feedback. | As technology providers, we are either the hero to our loyal customers who love us for solving their everyday problems.

Or we are the villains, blinded by lack of insight or by our own priorities, moving further and further away from the value our users actually need.

So how does one become a product hero?

Matthew Johnson

CEO and Co-founder at Userback

Jonathan Tobin

Founder / CTO at Userback

Lee Le

🚀 New Feature: Feedback Due Dates! 🗓️ We’re excited to introduce Feedback Due Dates in Userback, helping you stay organized and on top of feedback like never before! Here’s how it works: ✅ Set due dates for individual feedback and ensure it is addressed on time. ✅ Automatically assign due dates based on feedback type like bugs and ideas. ✅ Receive notifications for overdue feedback and never miss a deadline again. Turn feedback into actionable tasks and stay ahead of your projects with Userback! 💪 See what else is new 👉 https://lnkd.in/gs9AsQTw

🚀 Introducing the new Userback Inbox! Managing feedback across multiple projects just got a major upgrade! 🎉 With the new Inbox feature, you can: ✅ Centralize feedback and comments from all your projects in one place ✅ Focus on unread feedback and easily track what’s new ✅ Snooze items to follow up later at your own pace ✅ Customize notifications to streamline your workflow No more jumping between projects or getting lost in email notifications. The Inbox is your one-stop solution to stay on top of feedback and act on it faster.💪 Ready to give it a try? Head over to Userback and check it out! https://lnkd.in/gmuyY2CM

Session replays are a powerful tool for understanding user behavior and identifying pain points in your product. However, finding the most relevant sessions and keeping them organized can be verrrrry time-consuming.😒 That’s why we’re excited to introduce two game-changing features to enhance your session replay analysis: Tags and Event-Based Filtering!🚀 ✅Tag sessions with #Bugs and #UI issues to quickly re-visit them later ✅Easily find sessions with #Feedback and #RageClicks ✅Prioritize your time on the #Sessions you care about most Learn more about these new features and see what else is new by visiting Userback's changelog.👀👇 https://lnkd.in/gDcWyjig

🤔What’s the Toughest Challenge You Face as a Product Manager? Product managers wear many hats and tackle numerous challenges, but which ones are the toughest? We explored this in our blog post on the Top 6 Product Management Challenges and how to turn them into opportunities. 📈 👉 Curious to know what made the list? Check out the full post here: https://lnkd.in/eNpw2A-3

🚀 Single Sign-On (SSO) is now available with Userback! 🔒 We’re thrilled to announce the launch of SSO, making it easier and more secure for your team to access Userback. With SSO, you can say goodbye to multiple usernames and passwords, reduce the risk of security breaches, and streamline your login process. Available for customers on our Premium plan, integrating SSO with your identity provider ensures that only authorized users can access your Userback account. Ready to enhance your account security? Contact our team to get started today! https://lnkd.in/gZqsww4x #Userback #ProductUpdate #SSO #Security

We're thrilled to introduce our new and improved UI, designed to make your experience smoother, faster, and more intuitive. 🎉 We've listened to your feedback and made significant enhancements, including: ✨ Simplified Navigation: Easily access all your favorite features with a more organized and intuitive layout. ⚡ Faster Performance: Experience quicker load times and a snappier interface that keeps you productive. 🌟 Modern Look & Feel: A refreshed design that’s not only visually appealing but also enhances usability. At Userback, we believe that great products are built with great feedback. This UI overhaul is just one of the ways we're continuously improving to meet your needs. We can’t wait for you to try it out! 💬 Check out all the details here and let us know what you think. https://lnkd.in/gus8aY-C

🌟🙌 Shoutout to our incredible users! We always appreciate your continuous support and valuable feedback. Your trust in Userback is what fuels our passion to make your feedback management smoother than ever. Curious to see what our customers have to say about us? Head over to G2 and discover their honest reviews about Userback. 👇🥇 https://lnkd.in/gZ9WFCcM #Userback #Customers #Feedback

🚀 Customer Success Story: SEOcrawl + Userback 🚀 We're thrilled to share how SEOcrawl , a leading SEO software company, is transforming its feedback process with Userback! 🌟 With Userback, SEOcrawl has streamlined its user feedback collection, enhancing its product development and creating a better user experience. By integrating Userback, SEOcrawl has managed to: - Collect actionable insights directly from users. - Improve product features based on real-time feedback. - Foster stronger relationships with their user community. Curious to know more? Dive into the full story to see how SEOcrawl leverages Userback to continuously innovate and stay ahead in the SEO industry. 📖✨ https://lnkd.in/gnGhd9QR

🚀 Interested in mastering #ProductManagement ? Explore the top challenges many face in this dynamic field! Our latest article from Userback breaks down the "Top 6 Product Management Challenges," offering actionable solutions to elevate your strategy: 🔍 Dive into these key challenges: 1) Prioritization: Balancing competing demands effectively. 2) Stakeholder Alignment: Ensuring everyone is on the same page. 3) Scaling Teams: Managing growth without losing efficiency. 4) Time Management: Maximizing productivity amidst deadlines. 5) Feedback Integration: Incorporating user insights seamlessly. 6) Market Trends: Staying ahead in a rapidly evolving landscape. 👉 Ready to overcome these hurdles? Discover practical tips and strategies in our full article here: https://lnkd.in/gGkbHn-U 💬 Which challenge resonates most with your experience? Share your thoughts and strategies in the comments!

🚀 Unlock the Power of Customer Feedback! Are you maximizing the potential of your customer feedback? Discover the top tools that can transform customer feedback into actionable insights, driving your business forward. 📈 Check out our latest blog post to explore: 🔍 The best customer feedback tools available today 🛠️ Features that make these tools stand out 🎯 How to choose the right tool for your specific needs Empower your team with the right tools to listen, learn, and grow from your customers' experiences. 👉 Read the full article: https://lnkd.in/gXqGTK4f #CustomerFeedback #BusinessGrowth #FeedbackTools #Userback

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