WOW24-7 provides customer care outsourcing solutions that help businesses manage customer support needs with scalability, efficiency, and 24/7 availability, self-described.

WOW24-7

IPhone / Mobile Compatible

Viewport Meta

SSL by Default

Mobile Non Scaleable Content

DMARC

Cloudflare CDN

Cloudflare Hosting

Cloudflare

Google Apps for Business

Alex Vitchenko

United States Hospitality Companies

Internet of Things Companies With More Than 50 Employees

Wyoming Companies

SaaS Companies With More Than $1M in Revenue (Top 10K)

We've been providing omnichannel support in 10+ languages worldwide since 2016 through a Shared and Dedicated team. We have expertise in Retail, SaaS, IoT and Travel, as well as other diverse industries united by the E-commerce market.

Delivery based in Eastern Europe and LATAM, we operate in 24 time zones, including European and American, and build the workflow according to the client’s business processes, software and data security standards. We keep all data safe & secure by following strict guidelines GDPR, ISO27001, ISO9001, and PCI DSS (coming soon).

100+ clients from 20+ countries have already trusted us and are achieving 96%+ CSAT with 0 security breaches and up to 60% budget savings.
 
 
There are 2 models of cooperation

1. Shared teams - the best way to get started quickly
For organisations with low to medium volumes of customer requests and as a first response and triage service for Level 1 technical and customer support.

2. Dedicated teams - the best way to meet all your needs.
For companies with an average and large number of customer requests and as a Level 1 & 2 for Technical and Customer support when in-depth and specific knowledge of the product is needed.


Whichever option you choose, you get a Comprehensive Solution:
 ✓ Fast & Flexible Onboarding 
 ✓ Selection and Recruitment
 ✓ Team Training
 ✓ Quality Assurance
 ✓ Monthly Reporting
 ✓ Business Process Improvement Recommendations

Afton

Wyoming

United States

North America

Episode with Pat Ferdig “CCOs: Tackling Systematic Resistance to Accepting Subpar Performance”

WOW24-7.io Advises on Ways to Motivate Contact Center Agents to Boost Sales

기업 콜센터 아웃소싱 서비스 시장 규모, 상태, 글로벌 전망 2023 ...

How to Transform Customer Support Service and Retain Each Customer?

Contact center team: peak season as a piece of cake

Customer service QA basics: all you need to know + customer service quality assurance checklist

How does WOW24-7 guarantee 24/7 continuous customer support during regions-wide electricity blackouts

Ukraine

Europe

Philippines

Asia

Nigeria

Africa

Indonesia

HTML5

Google Maps API

jQuery

GreenSock Animation Platform

Wordpress

Google Fonts

Google Analytics

Bootstrap

F5 NGINX

Google Tag Manager

news_impact_assignment_basic

key_people

network_dossier

public_peers

news_daily_refresh

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news_impact_assignment_daily

news_processing_basic

legal

legal_dossier

bundesanzeiger

events_dossier

partnerships_market_presence_dossier

partnerships_market_presence

company_dossier

network

strategic_challenges

industry_trends

strategic_challenges_dossier

industry_trends_dossier

company_summary

events

network_mapping

transactions_dossier

swot_dossier

merger_acquisitions

signals

financial_statements

crunchbase_trigger

crunchbase_profile

li_profile

financials_download_nd

private_financials

swot_analysis

financial_legal_advisories

company_structure

industry_analysis

financial_analysis

funding_rounds_analysis

regulatory_analysis

competition_analysis

news_impact_assignment_advanced

news_processing_advanced

news_advanced

purchaser_profile

network_onboarding

translate_crunchbase_fundingrounds

peers

customer_profile

news_basic

valuation

news impact assignment basic	general
public peers	general	Sep 29, 2024 9:23 AM	265f7fe3
news daily refresh	general
news processing daily refresh	general
news impact assignment daily	general
news processing basic	general
company summary	general
signals	general	Sep 29, 2024 9:23 AM	8a94ebdd
crunchbase trigger	general	Oct 30, 2024 1:02 PM	cf93d808
crunchbase profile	general	Oct 31, 2024 6:29 AM	f1869032
li profile	general
translate crunchbase fundingrounds	general	Nov 6, 2024 3:12 PM	96bdbe50
peers	general	Sep 29, 2024 9:23 AM	3f388362
news basic	general	Sep 29, 2024 9:23 AM	8bef86f2
bundesanzeiger	filings
merger acquisitions	company_analysis
financials download nd	financials
private financials	financials

IO:WOW24-7

WOW24-7