NICE Ltd., together with its subsidiaries, provides cloud platforms for AI-driven digital business solutions worldwide. It offers CXone, a cloud native open platform that supports contact centers ranging from small single sites to distributed remote agents and enterprises; Enlighten, an AI engine for CX that discovers automation opportunities for self-service; digital-entry points solutions that enable organizations to address consumers' needs; and journey orchestration solutions that empower organizations to connect and route customers to deal with the customer's request, and connecting them using real time AI-based routing. The company also provides smart self service solutions that empower organizations to build intelligent automated conversations based on data; and prepared agent solutions and tools enable contact center agents to guide and alert them in real time so they can provide resolutions; complete performance solutions that help organizations to record structured and unstructured customer interaction and transaction data; and NICE Evidencentral, an digital evidence management platform for public safety emergency communications, law enforcement, and criminal justice helps agencies. In addition, it offers X-Sight, is an open and flexible AI-cloud platform for financial crime and compliance; Xceed, a cloud platform for comprehensive AML and fraud prevention for small and mid-sized organizations; data intelligence solutions that enable organizations to turn raw data into comprehensive actionable intelligence to prevent and detect financial crimes; AI and analytics technologies to detect and prevent financial crimes in real-time; money laundering and fraud prevention solutions that help organizations adhere to capital markets compliance and anti-money laundering compliance regulations; intelligent investigations solutions; and self-service solutions that provide organizations with customization and self-development capabilities. The company was formerly known as NICE-Systems Ltd. and changed its name to NICE Ltd. in June 2016. NICE Ltd. was founded in 1986 and is based in Ra'anana, Israel.

NICE Ltd.

NICE is a company that provides customer experience AI platforms.

NICE

LiveVox

NICE Financial Markets Compliance

Sales Performance Management (SPM)

The End of Not Knowing

ElevateAI by NICE

NICE Public Safety & Justice

NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.

The numbers speak for themselves! NICE's International Happiness Index reveals that 91% of people are willing to pay more for a customer experience that leaves them happier. 

Learn how businesses can capitalize on this opportunity to drive revenue and gain loyal consumers.

 Read the press release >> https://okt.to/ayi9Lj

#CustomerExperience

Consider the midpoint of the year a launch pad for your customer experience to soar to new heights. Like the saying “seize the day” encourages people to make the most of the present moment and take action without delay rather than waiting for the future—it’s time to step up to “Seize the AI.” Read more in the new #IgniteCXInsights.

The sponsorships keep coming in! We are excited to welcome Business Systems as a Silver sponsor for Interactions International 2024!

Join us for an incredible opportunity to connect with CX industry leaders and experience CX AI Mastered.

https://okt.to/Qtqa5o

#InteractionsInt2024 #CustomerExperience #CXAIMastered

HAPPENING TOMORROW!

Join Donna Fluss of DMG Consulting LLC and Andrea Matsuda of NICE as they explore the benefits of agent empowerment, and how you can drastically improve your CX with action items like:

➡️ Flexible scheduling
➡️ Agent self-service
➡️ Smart adaptive technology
➡️ And more!

Don't miss out - register for the Call Centre Helper Magazine webinar here: https://okt.to/HYLyvi

#CustomerExperience

TOMORROW! Join NICE's Michele Carlson and Sabra Richardson to learn about exceptional customer experiences and how they're your ticket to the top of the podium.

Register now for the webinar 🥇 https://okt.to/xVBA7Q

#CustomerExperience #ArtificialIntelligence

🕒 5 DAYS until Interactions International 2024!

We can't wait to welcome everyone in London next week to experience CX AI Mastered.

What are you most excited to see at #InteractionsIntl2024? Comment below!

https://okt.to/NiTa87

#CXAIMastered #CustomerExperience #ArtificialIntelligence #NICEi2024

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