iRecharge is a utility bill payment platform in Nigeria, providing services to pay for electricity, airtime, cable TV, internet, education fees, and sports betting. The company self-describes as Nigeria's no. 1 utility bill payment platform.

iRecharge Tech innovations

iRecharge

iRecharge Tech innovations | 3,615 followers on LinkedIn. iRecharge is a Fintech/Utility Bill Payment Platform. 
Our focus is simplicity, accessibility, and convenience. | We are providing financial technology solutions to over 20,000 businesses across Nigeria.
We are helping them Make and receive payments seamlessly.

Financial Analyst||Data Analyst||Reconciliation Specialist||Valuation Analyst||Budgeting & Forecasting Specialist||Accounting and Internal…

Eyitayo Aganna B.Sc, AAT, FMVA®,BIDA™,CIA,ACA

Customer Service Professional at iRecharge

EMMANUEL AJAYI

CHIEF OF STAFF TO THE MD/CEO | PRODUCT MANAGER

JEPHTHAH ALONGE

Ruth Patrick

We're Hiring! Job Title: Business Development Officer Department: ISTPrints Key Responsibilities: - Identify and pursue new business opportunities within the printing industry to expand the company's client base and revenue streams. - Develop and implement strategic business development plans aligned with company goals and objectives. - Conduct market research to identify emerging trends, customer needs, and competitor activities specific to the printing industry. - Build and maintain relationships with print buyers, advertising agencies, graphic designers, and other stakeholders through networking and outreach efforts. - Attend industry events, trade shows, and conferences to promote the company's printing services and generate leads. - Generate leads through various channels, including cold calling, email marketing, and social media outreach, with a focus on print-related businesses. - Qualify leads and convert them into sales opportunities through effective communication and relationship-building. - Manage relationships with existing clients to ensure high levels of customer satisfaction and identify opportunities for upselling or cross-selling additional printing services. - Develop and execute social media strategies to increase brand awareness, engagement, and follower growth within the printing industry. - Create and curate compelling content for social media posts, blogs, and other marketing materials tailored to print-related topics and interests. - Analyze social media performance metrics and generate reports to track the effectiveness of social media campaigns and inform future strategies. - Write and edit engaging content for various marketing materials, including website content, blog posts, case studies, and print samples. - Develop marketing collateral, such as brochures, flyers, and catalogs, to showcase the company's printing capabilities and services. - Ensure that all marketing content is consistent with the company's brand identity, messaging, and industry expertise. Qualifications: - Bachelor's degree in Marketing, Business Administration, or related field. - Proven experience in business development, client acquisition, and social media marketing within the printing industry. - Strong understanding of printing technologies, processes, and industry trends. - Excellent communication, interpersonal, and networking skills. - Proficiency in digital marketing tools and platforms, including social media management tools, Google Analytics, and CRM systems. - Creative thinking and problem-solving abilities. - Ability to work independently and as part of a collaborative team. METHOD OF APPLICATION Interested and qualified candidates should submit their Updated CV's as a PDF file to recruitments@istrategytech.com the subject of the mail should be Business Development Officer – Abuja

We’re Hiring! Job Title: Community Manager Location: Abuja Department: New Media Reports to: Team Lead Role Overview iRecharge Tech Innovations Ltd is looking for a dedicated Community Manager (Social Media Manager) to join our team. In this role, you will be responsible for actively managing and engaging with our online and offline community to build a positive brand image and foster customer satisfaction and loyalty. Your focus will be on customer interactions, responding swiftly to issues and complaints, and ensuring our customers feel valued and supported. This role is ideal for someone who thrives on building connections and enjoys being the voice of the brand. Key Responsibilities: ● Serve as the main point of contact for customer interactions on social media, responding to comments, questions, and complaints promptly and professionally. ● Monitor social media channels to identify customer concerns, trends, and opportunities for engagement. ● Plan and host virtual events, Q&A sessions, and other interactive initiatives to keep the community engaged. ● Develop and manage a community content calendar, including scheduling regular updates and announcements. ● Drive strategies to grow the community by attracting new members and retaining existing ones. ● Foster a welcoming and supportive community environment, building strong connections with our audience. ● Work with the Content Creator to address customer feedback, aligning messaging with brand values and campaign objectives. ● Prepare regular reports on community performance and suggest improvements based on data insights. ● Escalate significant issues or trends to relevant departments to improve customer experience and support initiatives. ● Track and report on engagement metrics to assess community satisfaction and guide improvements in response times and interactions. Qualifications: ● Minimum of Bachelor’s degree. ● Strong communication and interpersonal skills with a customer-first mindset. ● Familiarity with social media platforms, tools, and best practices for community management. ● Ability to handle complaints and difficult situations with empathy, patience, and professionalism. ● Excellent organizational and time management skills to maintain timely responses across platforms. ● A natural inclination for building positive relationships and fostering community growth. What We Offer: ● A dynamic and collaborative team environment focused on customer success. ● Opportunities for growth and skill development within a rapidly growing company. ● Competitive salary and benefits package. METHOD OF APPLICATION Interested and qualified candidates should submit their Updated CV's as a PDF file to recruitments@istrategytech.com the subject of the mail should be Community Manager

We’re Hiring! Job Title: Content Creator Location: Abuja Department: New Media Reports to: Team Lead, New Media Role Overview: We’re seeking a dedicated and creative Content Creator (Social Media Manager) to join our team at iRecharge. This individual will focus exclusively on developing visually appealing and engaging content across our social media platforms. With a unique emphasis on image, video, and text content creation, this role allows for creative freedom to explore innovative ideas and formats. Your expertise in content creation will play a key role in maintaining our brand’s quality and consistency, keeping our audience captivated and connected. Key Responsibilities: ● Content Development: Create and manage high-quality, engaging content for social media platforms (Instagram, Facebook, LinkedIn, Twitter, etc.), blogs, websites, and email campaigns. ● Social Media Management: Maintain a consistent brand voice and create compelling posts to grow followers and engagement on social platforms. ● Visual Content: Design graphics, infographics, and short video clips for use in social media and marketing campaigns. ● Copywriting: Write clear, compelling copy for a variety of platforms, including blog posts, web pages, product descriptions, email newsletters, and advertisements. ● SEO Optimization: Ensure all written content is optimized for search engines, using proper keywords, meta descriptions, and internal linking strategies. ● Collaborate with Teams: Work closely with the marketing, product, and sales teams to ensure content aligns with company goals and messaging. ● Content Strategy: Assist in planning and executing a comprehensive content strategy that promotes the brand, drives engagement, and increases website traffic. ● Analytics & Reporting: Track the performance of content and campaigns through analytics tools and provide insights and recommendations for improvement. Qualifications: ● Minimum of Bachelor's degree. ● Proven experience in content creation for social media platforms (Instagram, Facebook, Twitter, LinkedIn, etc.). ● Proficiency in graphic design and video editing tools (e.g., Figma, Adobe Photoshop, Canva, Capcut, Premiere Pro). ● Strong creative skills and an eye for detail in visual storytelling. ● Knowledge of current social media trends, tools, and best practices. ● Excellent written and verbal communication skills. What We Offer: ● An opportunity to make a significant impact on our brand’s online presence. ● A creative and collaborative team environment with room to innovate.● Competitive salary and benefits package. ● Opportunities for growth within a rapidly expanding company. METHOD OF APPLICATION Interested and qualified candidates should submit their Updated CV's as a PDF file to recruitments@istrategytech.com the subject of the mail should be Content Creator- Abuja. #Socialmedia #job #content #opportunity #hiring

We're Hiring! Job Type: Fully Remote (Contract) ABOUT THE COMPANY iRecharge is a CBN-licensed fintech company focused on cross-border payment processing, bill payments, and agency banking. METHOD OF APPLICATION Interested and qualified candidates should submit their Updated CVs as a PDF file to recruitments@istrategytech.com . The subject of the mail should be the Job role you're applying for. #Job #techrole #remote

We're Hiring! Job Roles: *Senior Backend Engineer *Project Manager *Backend Engineer [PHP] Job Type: Fully Remote (Full-time) #jobs #tech #opportunity #Remote

Customer Service Week 2024 – Day 4: Above and Beyond! It’s Day 4, and we're celebrating in style! Today, we’re dressed in our jeans and T-shirts, holding a special shirt signed by every team member. ✍️ Each signature represents our collective commitment to delivering service that goes Above and Beyond every day. As we stand together, this shirt is more than a symbol – it’s a promise to keep pushing the boundaries, working as a team, and putting YOU, our customers, at the heart of everything we do. 💪 #CustomerServiceWeek2024 #Day4 #AboveAndBeyond #Teamwork #SignedWithCare #iRechargeFamily #CustomerAppreciation #TogetherWeRise

Happy Customer Service Week! This week, we celebrate YOU! At iRecharge, we live by the motto Above and Beyond because we believe in offering more than just a service — we strive to provide you with seamless experiences every time. Thank you for letting us serve you! 💙 #AboveAndBeyond #iRechargeService #CustomerSupport #CustomerAppreciation #HappyCustomers

We're Hiring! Job Title: Customer Service Representative (Call Center) Location: Abuja Department: Customer Service ESSENTIAL DUTIES AND RESPONSIBILITIES · Professionally answer incoming phone calls from customers and address their inquiries and complaints with empathy and courtesy. · Utilize available resources to conduct research and gather the required information to effectively assist customers. · Operate telephone equipment, automatic dialing systems, and other telecommunications technologies to proactively contact prospective customers. · Take ownership of customer complaints and work towards swift and satisfactory resolutions. · Provide comprehensive information about our organization's services and products to customers. · Identify and escalate priority issues to high-level management for prompt attention and resolution. · Adhere to procedures, rules, and regulations to maintain a safe and clean working environment. · Direct inbound calls to the appropriate departments or individuals. · Follow up on complex customer calls as necessary to ensure a positive customer experience. · Document call details, including notes and reports, in the Customer Relationship Management (CRM) system. · Gather and evaluate all relevant data to effectively handle customer complaints and inquiries. · Record and maintain accurate records of customer comments, inquiries, complaints, and actions taken. · Escalate customers' queries to the appropriate units for prompt and efficient resolution. · Capture customers' details accurately in the system to maintain comprehensive records. · Contribute to the overall team effort by accomplishing assigned tasks and supporting colleagues. · Perform other duties as assigned. EDUCATION QUALIFICATIONS, EXPERIENCE, SKILLS, AND COMPETENCIES · First Degree in communications or related field · Must have at least 3 years of relevant experience in a call center · Must be available for a 24/7 Shift work schedule · Must be customer-centric · Customer service telephony skills · Accurate comprehension, interpretation, and capturing of information · Able to react effectively and calmly in emergencies. · Must be highly accurate and responds timely to calls · Able to maintain customer confidentiality. · Ability to understand individual differences · Problem-solving and listening skills · Excellent Interpersonal skill · Teamwork. · Time management and Persuasion skills · Excellent verbal and written communication skills · Friendly disposition, charming character, and amiable personality. METHOD OF APPLICATION Interested and qualified candidates should submit their Updated CV's as a PDF file to recruitments@istrategytech.com the subject of the mail should be Customer Service Representative (Call Center)- Abuja. APPLICATION CLOSES: On or Before 8th October 2024.

Happy Independence Day, Nigeria! 🇳🇬🎉 Today, we celebrate our unity, strength, and freedom. From all of us at iRecharge, here's to brighter futures and endless possibilities! #IndependenceDay #ProudlyNigerian #iRecharge

We're Hiring! Job Title: Business Development Officer Department: ISTPrints Key Responsibilities: - Identify and pursue new business opportunities within the printing industry to expand the company's client base and revenue streams. - Develop and implement strategic business development plans aligned with company goals and objectives. - Conduct market research to identify emerging trends, customer needs, and competitor activities specific to the printing industry. - Build and maintain relationships with print buyers, advertising agencies, graphic designers, and other stakeholders through networking and outreach efforts. - Attend industry events, trade shows, and conferences to promote the company's printing services and generate leads. - Generate leads through various channels, including cold calling, email marketing, and social media outreach, with a focus on print-related businesses. - Qualify leads and convert them into sales opportunities through effective communication and relationship-building. - Manage relationships with existing clients to ensure high levels of customer satisfaction and identify opportunities for upselling or cross-selling additional printing services. - Develop and execute social media strategies to increase brand awareness, engagement, and follower growth within the printing industry. - Create and curate compelling content for social media posts, blogs, and other marketing materials tailored to print-related topics and interests. - Analyze social media performance metrics and generate reports to track the effectiveness of social media campaigns and inform future strategies. - Write and edit engaging content for various marketing materials, including website content, blog posts, case studies, and print samples. - Develop marketing collateral, such as brochures, flyers, and catalogs, to showcase the company's printing capabilities and services. - Ensure that all marketing content is consistent with the company's brand identity, messaging, and industry expertise. Qualifications: - Bachelor's degree in Marketing, Business Administration, or related field. - Proven experience in business development, client acquisition, and social media marketing within the printing industry. - Strong understanding of printing technologies, processes, and industry trends. - Excellent communication, interpersonal, and networking skills. - Proficiency in digital marketing tools and platforms, including social media management tools, Google Analytics, and CRM systems. - Creative thinking and problem-solving abilities. - Ability to work independently and as part of a collaborative team. METHOD OF APPLICATION Interested and qualified candidates should submit their Updated CV's as a PDF file to recruitments@istrategytech.com the subject of the mail should be Business Development Officer – Abuja APPLICATION CLOSES: 5th October 2024.

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