The Motor Ombudsman is an automotive dispute resolution body that self-regulates the UK's motor industry through Chartered Trading Standards Institute (CTSI)-approved Codes of Practice.

The Motor Ombudsman

The Motor Ombudsman | 1,833 followers on LinkedIn. We are the first ombudsman dedicated to the automotive sector. | The Motor Ombudsman is the automotive dispute resolution body. Fully-impartial, it is the first ombudsman to be focused solely on the automotive sector, and self-regulates the UK’s motor industry through its comprehensive Chartered Trading Standards Institute (CTSI)-approved Codes of Practice.

Over 7,500 businesses, including vehicle manufacturers, warranty product providers, franchised dealers and independent garages, are accredited to one or more of the Codes, which drive even higher standards of work and service, and give consumers added protection, peace of mind and trust during the vehicle purchase and ownership experience.

Head of Business Services & Engagement at The Motor Ombudsman

Sureyya Cansoy Kurnaz

PR Manager at The Motor Ombudsman / Editorial Writer

Simon Wittenberg

Managing Director & Chief Ombudsman

Bill Fennell

Non Executive Director, Board Advisor & Business Mentor

Simon Smith

We are finishing off the week by announcing the three finalists in the western region of this year's Star Awards. Congratulations to AP Auto Repairs and CM Motors in Cornwall, and to Dominic Bryan at the Marshall Hyundai Worcester dealership for being shortlisted. Winners will be announced very soon! #achievement #excellence #stars #awards

From the thousands of customer nominations we received for this year's Star #Awards , we now have our three finalists in the eastern region of our competition. Congratulations on being shortlisted, and the 2024 #winners will be announced at the end of November! 🎉🏆🌟 #excellence #achievement

📆 WEBINAR: Don't miss our next FREE webinar on the latest automotive business and legal developments, brought to you in association with Radius Law . We'll be covering a range of topics such as the Court of Appeal ruling on commission on car sales, and new employment and consumer laws. Find out more and register here: https://lnkd.in/ezQiB5UZ #automotivelaw #businesslaw #consumerrights #automotive #carsales #disputeresolution #peaceofmind

We are delighted to announce the three finalists in the southern region of our Garage Star Awards. The winner of the #trophy for the South will also be in contention to bring home the coveted 2024 National Garage Star Award. #Winners to be revealed at the end of November! 🏆🌟

From the record number of customer nominations we received for our 2024 Star Awards, we are pleased to announce the three finalists in the northern region that are in contention to win a Garage Star trophy in this year's contest. Congratulations on being shortlisted, and the winner will be announced on 26.11.24! 🌟 🏆 #achievement #customerservice #excellence

We are pleased to announce that Adam Green Motors, an independent garage in #Berwickshire , has won The Motor Ombudsman-sponsored Customer Service trophy at the recent Servicesure Autocentres 'Autocentre of the Year' awards. Read the full story here: https://lnkd.in/ep5-vxE8 #awards #achievement #celebratingsucess

✨ Congratulations to Helen, the lucky winner of £500 in vouchers in our latest prize draw! ✨ Helen was randomly selected after leaving an online review about her recent experience of buying a new car at Marshall Ford King's Lynn. Read her review, and find out how you could be our next winner here: https://bit.ly/3Yo8bcB #onlinereviews #customerservice #customerfeedback #peaceofmind Marshall Motor Group Marshall Motors, Inc

The Motor Ombudsman has reported the highest ever volume of car service and repair disputes brought by consumers to its dispute resolution service during the third quarter of the year. During July and September, 1,586 new cases were logged by motorists in relation to ad hoc or routine maintenance. Read more at: https://lnkd.in/evTrdZ5M #serviceandrepair #carmaintenance #industryinsight #insight

The customer nominations are all in for this year's Star Awards, and we're pleased to announce that we've set a new record for the number of entries in the five years of the competition, at nearly 3,300! It's now up to the judges to choose the winners, to be announced on 26.11.24! Thank you for all your support.

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The Motor Ombudsman