Einar & Partners is a specialized advisory firm in AI- & IT Operations strategy, focusing on ITOM and AIOps transformation.

Einar & Partners

Einar & Partners is a specialized advisory firm in AI- & IT Operations strategy. They provide strategic advice, analysis, and consulting in the fields of IT Operations & AIOps.

Einar &amp; Partners | 2,330 followers on LinkedIn. Delivering reliable assessments is our objective. Knowing the unknown is our goal. | Einar &amp; Partners is an independent firm that offers strategic advice, analysis and consulting in the fields of IT Operations, AIOps, and cloud technologies. Delivering reliable assessments is our objective. Knowing the unknown is our goal.

Solution Architect at Einar & Partners

Christoffer Virtanen

Senior IT/ICT Operation || Digital Transformation || Innovation || Project || ITOM

Jacques FAN

IT Service Management Consultant

Hazem ElDessouky

ServiceNow ITOM Consultant at ®Einar & Partners

Jose Augusto Nieto Eduardo

CSDM 5.0 and Digital Products are coming. 🔥 With CSDM 5 being only 1-2 releases away, we're launching a big article deep-dive series. First out? The Design Domain (Business Applications) in CSDM. The main highlights include: ✅ - Digital Products and Definitions ✅ - Business Applications changing label ✅ - Digital Product Portfolios & New Personas Plus much more. Learn about the CSDM5 philosophy and market analysis around digital product management in our article below. 👇 What are your feelings about the future change of business applications? #csdm #servicenow #cmdb #itom https://lnkd.in/diZWiqVu

Event Management Simplified 🔥 How does the capabilities of Event Management in ServiceNow look? With over 80% of organizations using 10 or more monitoring tools, alert fatigue is a real thing. 20% of organizations are processing more than 1 million events daily (according to Forrester). How to combat in? It's easy: ✅ - Group and correlate alerts based on CMDB/Topologies/Tags ✅ - Connect alerts to the overall ITSM landscape ✅ - Use built in ML to gain insights & filter out what is urgent vs important What's the biggest challenge in the monitoring landscape according to you? Check out our blueprint we created below and let us know. 👇 #servicenow #cmdb #aiops

ITSM + ITOM = ❤️ How can the CMDB and services be used to boost ITSM processes? The answer is good governance around ownerships. By applying user-friendly governance principles on CSDM and CMDB tables, organizations can: ✅ - Indicate individual/group level ownerships on different layers (services/operational/infrastructure) ✅ - Route changes/incidents/requests based on ownership fields ✅ - Deploy paths of approvals and escalations ✅ - Stop chasing people and contact persons in case of an incident Below is a simplified blueprint we've created of the CSDM & CMDB model related to service delivery and how it ties into ITSM. Check it out 👇 #servicenow #cmdb #csdm #itom

Our NIS2 / DORA CMDB + IRM Session with Wrangu is available! Two weeks ago, we had almost 150 people signed up to learn more about compliance for critical infrastructure, financial institutions and more. In the session, we walk through: ✅ Critical elements of DORA & NIS2 regulations ✅ How to achieve compliance through CMDB & IRM ✅ Practical examples of Services, CMDB & GRC End-2-end In the recording, we show real CSDM service models and examples together with how it can be tied to IRM controls for vendor risk management and more. Have a look at the recording below. 👇 https://lnkd.in/ewcvMgfE #csdm #dora #itom #cmdb

Responsibilities of Service Owners during Service Mapping? 🤖 The Service Owners (or application owners) plays a critical role during a service mapping project. But what exactly are their tasks during mapping? We've helped companies mapped over 500 services, and it boils down to: ✅ - Help analyze the application stack (or pull in the right people) ✅ - Offer expertise about software components during mapping ✅ - Review and give feedback on completed service maps To easier illustrate the flow, we've created the blueprint below as guidance. Our blueprint refers to pattern-based service mapping (not tags or traffic) and it also includes industry benchmarks of time-investment. What are some common challenges with Service Owners you've encountered during service mapping? Check out the PDF below. 👇 #servicenow #cmdb #itom

CSDM Values & Outcomes - Benchmark Report Launch 🔥 What are the real values behind CSDM? A simple question but with a more complex answer. For the past year, we've monitored, researched and benchmarked over 35 global orgs in their CSDM journeys to quantify the values of CSDM. The results? Hard data on: ✅ - Use-cases for CSDM ✅ - Achieved values & outcomes for CSDM ✅ - Values for different stakeholder groups ✅ - Successes, failures and best practices that works Plus much more.. Today we're launching our CSDM value benchmark report, which decisions makers & IT Leaders can use as a compass when planning CSDM transformations. Oh, did we mention we decided to open source the data? Hit the link below to download it! 👇 https://lnkd.in/e66FBuVg #servicenow #csdm #cmdb

🌸 Pink October is here again, and our team proudly stands in support of Breast Cancer Awareness Month! Breast cancer continues to affect the lives of many, whether through personal experiences or those of our loved ones. This October, we reflect on the strength of those impacted and recognize the importance of early detection, awareness, and support in the ongoing fight against this disease. We honor the survivors, fighters, and those we've lost. Let's continue to raise awareness and foster hope. #ThinkPink #BreastCancerAwarenessMonth

How does the journey towards AI-powered IT Operations look? 🤖 Our maturity model consolidates the most important modules, processes and values behind each step along the way. Taking the right steps in implementing ITOM is not always a straight path. Based on 75+ real-life transformations, we created a simplified yet complete overview of ServiceNow ITOM journey! #itom #servicenow #aiops

🚀 Service Mapping End-2-end process! Einar & Partners has built over 500 service maps and as an output we've created the blueprint below. The process? ✅ - Start with traffic based suggestions to throw a big net - followed by patterns. ✅ - Approve and refine the map with the help of technical SMEs and service owners. ✅ - Iteratively build and validate the map to add components. ✅ - Publish the finalized service map to make it available in other processes. Service Mapping is more about coordination than technology. What's your experience? 💡 #servicenow #itom #aiops #cmdb

CSDM 5 Strategic Forecast & Analysis 🔥 Last week we had over 250 people registered for our CSDM 5 session. The upcoming CSDM version will bring many interesting improvements, such as: ✅ - Updated and simplified definitions ✅ - New areas of CSDM ✅ - Support of value stream modelling ✅ - Improved stakeholder mapping and owners We had a blast during the session which was filled with questions from the audience. If you missed the forecast, check out the recorded version below. 👇 https://lnkd.in/ddmiRJJy #servicenow #csdm #itom #cmdb

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