Onecom provides business mobile contracts, managed connectivity, unified communications solutions, contact centre solutions, and cloud services. The company supports businesses with IT services including cybersecurity and backup solutions.

Onecom

Onecom | 11,576 followers on LinkedIn. Independent experts in tech and communication solutions for business. | Onecom is the UK’s leading business telecoms and cloud communications provider managing over a million services for 80,000+ business customers - delivering communication services and unified solutions across fixed-line voice, connectivity, and managed cloud.

Onecom’s customers include Farrow &amp; Ball, Thwaites, Celtic Manor, Laithwaite’s Wine, Yorkshire Building Society and 118 UK Ltd.  

Recent awards include Five9 EMEA Innovation Partner of the Year Award, ‘Best Customer Service Award’ at the Mobile News Awards; and it has been named Vodafone Strategic Partner of the Year for the last 13 consecutive years.

Simon Parsons

Head of Enterprise Customer Experience at Onecom Group

Lee Woods

Head of Development at Onecom

Deon Hanekom

Head of Business Sales at Onecom

Alan Rickard

We're back from an engaging few days in Barcelona for Five9 's CX Summit! Exploring "The New CX: Transformed by AI", thought-leaders covered how AI is reshaping the customer journey, from anticipating needs to delivering proactive service and seamless omnichannel experiences. These discussions underscored the transformative potential of AI to drive innovation and deliver meaningful business outcomes. This year, we were thrilled to have our customer, Doctor Care Anywhere , join us in Barcelona as finalists in Five9 's 'New Era of CX' Awards for 'CX Leader of the Year'. It was also an immensely proud moment to celebrate another Onecom customer, Tusker , and their nomination for 'Most Trusted Expert' and 'Best CX Platform Innovator.' These recognitions underscore their relentless dedication to excellence and innovation in customer experience. Thank you to Five9 and everyone involved for an exceptional summit 🚀 #Five9CXSummit | #TheNewCX | #CustomerExperience | #CX | Nick Beardsley | Colin Campbell

The Onecom team participated in this year's CCW Europe UK Executive Exchange, which was perfectly aligned with the theme "Imagine and Define your Proactive and Futuristic CX Strategy." Amidst the evolving customer experience landscape, we joined forces with partners Five9 and Zendesk to delve into the critical role of AI in shaping long-term service strategies. Discussions centred on the urgency of integrating generative technology to deliver solid ROI and address C-level queries about AI advancements. Thanks to all who shared their insights! #CCWUK | #CustomerExperience | #Innovation | #Inspiring

Celebrating Success: Onecom Customers Named Finalists in Three Major CX Categories 🏆 Earlier this week at Five9 's CX Summit in Barcelona, finalists were announced for Five9's prestigious New Era of CX Awards, and Onecom are excited to share that our valued customers, Tusker and Doctor Care Anywhere , have been named finalists in three major categories! This recognition highlights our shared commitment to delivering outstanding and innovative customer experiences 🌟 🚘 Tusker is a finalist in two categories: - Most Trusted Expert - Best CX Platform Innovator 🩺 Doctor Care Anywhere is a finalist for: - CX Leader of the Year Congratulations to Tusker, Doctor Care Anywhere, and all the other outstanding nominees who are redefining excellence in CX! Together, we’re raising the bar in customer experience, innovation, and trust. Stay tuned for the announcement of the winners in January 2025! Learn more about the Five9 New Era of CX Awards here: https://hubs.la/Q02Ydy-50 . #CX | #CustomerExperience | #Five9CXSummit | #TheNewCX | #CustomerSuccess | #NewEraOfCX | Nick Beardsley | Colin Campbell

Having business smartphones that are up-to-date is crucial in keeping business data secure from the latest threats. With up to 6 generations of OS upgrades, 6 years of security maintenance and IP54 durability, you can trust that the Galaxy A16 5G will keep up with your daily life – for years to come. Reserve your Galaxy A16 today - call the Onecom team on 03330 151513 to learn more.

Resisure , Onecom and Vodafone Business Revolutionise Home Monitoring for 20,000 UK Properties 🏠 ResiSure’s innovative devices are transforming residential safety and comfort by monitoring essential home factors like air quality, damp, mould, and heat loss—giving landlords and property managers proactive tools to improve living standards and comply with UK regulations. Powered by Vodafone’s cutting-edge NB-IoT network, these devices operate seamlessly without Wi-Fi, making deployment simple and widespread across the UK. James Auger, Head of Sales at ResiSure, shares: “With Onecom’s expertise and Vodafone’s extensive IoT network, we’re delivering technology that not only meets regulatory standards but genuinely improves tenants’ quality of life across the UK.” Curious how IoT is reshaping residential living? Read more about this impactful partnership in our press release 👉 https://hubs.la/Q02XtVcp0 #SmartHomes | #IoT | Resisure | Vodafone Business

Revolutionising Patient Care with Doctor Care Anywhere , powered by Onecom & Five9 ! 🩺 At Doctor Care Anywhere (DCA), patient experience isn’t just a priority - it’s a passion. With Onecom and Five9 as trusted partners, DCA is setting a new standard for accessible, patient-focused virtual healthcare. In our latest video, Greg Rixon, Head of Patient Experience at Doctor Care Anywhere, Colin Campbell , Head of Enterprise New Business at Onecom, and William Irvine , Head of Channel at Five9 discuss this powerful partnership. Together, they’re showing how DCA’s commitment to patient care - backed by Onecom’s connectivity and Five9’s Intelligent contact centre solution - is redefining virtual healthcare 🏥💻 Witness the impact of this mission-driven collaboration – watch now!👇 https://lnkd.in/eVppk7CA #PatientCare | #VirtualHealthcare | #PatientExperience | #PX | #CX

The Onecom & Workvivo - by Zoom team are ready and raring to go for day 2 of the CIPD annual conference in Manchester! 🎉 Find us on Stand F7 to explore how Workvivo by Zoom can transform your employee engagement & internal communications strategy. Book a demo with our team today and enjoy a coffee on us! ☕ #CIPD | #EmployeeEngagement | #Workvivo | #CIPDACE | #HR Tristan King Katie Mansell Parysa Hosseini-Sech Hannah Finch (Sardar) Adam Green Jazz Hanley

A Transformative Journey to Moldova 🇲🇩💛 This October, Onecom Group's Charity Champion leader, Serena Telling , joined our group charity partner, Hope and Homes for Children , on a moving visit to Moldova. Serena witnessed the incredible work Hope and Homes and CCF Moldova are doing to support vulnerable children and families. From meeting inspiring foster families to visiting purpose-built homes for children with disabilities, the experience was both humbling and heartwarming. Read more about Serena's journey and the impact of Hope and Homes for Children tireless work in Moldova: https://hubs.la/Q02X5JnJ0 #HopeAndHomesForChildren | #CharityPartner | #BackToFamily

Just 1 week to go! 🚀 The CCW UK Executive Exchange is almost upon us! From 12-14 November 2024, top CX leaders will gather at Hilton Syon Park, London for an exclusive, invitation-only event you won't want to miss. This is your last chance to join Onecom , Five9 , and Zendesk and industry pioneers in uncovering breakthrough strategies that will revolutionise your CX approach 🌟 🚨 Limited spots remain! Don't wait—secure your place today: https://hubs.la/Q02TFZCR0 #CCWUKExchange | #CX | #CustomerExperience | CCW Europe | Five9 | Zendesk

Are you heading to this week’s Annual CIPD Conference & Exhibition? Come say hi! We’re excited to share that Onecom ’s Director of People and Culture, Parysa Hosseini-Sech , will be joining us, along with our partners at Workvivo - by Zoom ! Together, we’ll be showcasing the world’s #1 employee experience platform and discussing real strategies for elevating employee engagement 🚀 Whether you’re passionate about boosting team culture, engagement, or retention, we’d love to connect, swap ideas, and show you exactly what makes Workvivo a game-changer in employee experience. Stop by Stand F7 to see it in action with live demos and get a feel for how it can transform your HR strategy. ☕ Bonus perk: Pre-book a demo and we’ll have a Costa Coffee voucher waiting when you visit! Secure your voucher here: https://lnkd.in/eJXDWyWu 📍 Find us at: CIPD Annual Conference & Exhibition, Manchester Central, Stand F7 📅 When: 6-7 November 2024 #CIPD2024 | #HR | #EmployeeExperience | #EX | Parysa Hosseini-Sech | Jazz Hanley

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