Sensée provides business process outsourcing and homework consultancy services focused on home-based contact center solutions, self-described as having 19 years of experience and over 1400 advisors.

Sensée

Sensée specializes in providing work-from-home contact centre services. They offer business process outsourcing, homework consultancy, and a technology platform to support remote operations.

Sensée | 4,614 followers on LinkedIn. Homeworking — great service for customers, better performance for businesses and accessible careers for everyone. | Sensée has been creating, managing and optimising hybrid working contact centre operations the UK since 2004. Through a mix of our unique 100% @home talent-on-tap outsourcing proposition and our (home-made) hybrid working SaaS, we help leading brands — such as Bupa and Allianz — provide brilliant customer outcomes. 

Uniquely, our award-winning team has always worked entirely from home, handling customer enquiries across all customer channels.

Customer Service Expert enjoying life with Sensee as a Home Service Agent

Steve Durant-Burgin

Group CEO & Chief Innovations Officer at Sensée

Steve Mosser

Delivering brilliant service through homeworking

Paul Whymark

Technical Specialist

Tariq Shaikh

Last week, we celebrated National Dog Day by asking our colleagues to share photos of their adorable pooches. We also raised £200 for a dog rescue and adoption charity. Seeing our colleagues' doggies brightened our day, and we wanted to share the joy with you too! 🐶

We are delighted to announce that we have been awarded the contract to support all of the Customer Services functions for Nespresso in the UK. This further enhances our relationship where we currently support the Business-to-Business area of Nespresso, and we will now leverage our experience to support the Business-to-Consumer area of the business. Our partnership with Nespresso showcases our commitment to delivering innovative solutions and building long lasting relationships with our clients. For further information and job opportunities please click below: https://ow.ly/Xap750SsOLE

Chag Sameach to all our colleagues, partners, and friends celebrating Pesach.

Today is Earth Day, an annual event to demonstrate support for environmental protection... a subject very much at the heart of the Sensée ethos. #EarthDay #Sensee

Happy Vaisakhi to all our colleagues, partners, and friends celebrating this joyous day!

Wishing our colleagues, friends and partners who are celebrating a joyful Eid Mubarak.

"My Health My Right” is the theme of today’s World Health Day which recognises everyone's right to access decent working & environmental conditions and clean air to breathe. #WorldHealthDay #Sensee

Wishing our colleagues, partners and friends who celebrate a happy Easter filled with joy, laughter and lots of chocolate eggs!

Are we forgetting about the customer in the man-machine debate? https://ow.ly/yeCs50QXtEf #sensee #customerexperience

With CX operations evolving as rapidly as customer expectations, what will the customer service BPO partner of the future look like? https://ow.ly/7WyL50QW1MV #BPO #Sensee

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