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2024 Consumer Behavior Shaped by Tech
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Consumer behavior in 2024 is expected to be shaped by GenAI's impact, conversational bots, cause-based marketing, and consumer trust. There may be mixed reactions to GenAI and conversational bots, while consumers demand genuine stances from brands. Inflation is also expected to influence consumer behavior and company earnings.
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How can companies navigate consumer trust effectively, especially in the context of inflation?
How might the mixed reactions to GenAI and conversational bots influence the technology industry?
What strategies can brands adopt to meet the increasing demand for genuine cause-based marketing?
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