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A study indicates that a majority of U.S. shoppers opt for groceries from large retailers, contrasting with consumers in other countries who prefer small to medium-sized businesses. The report underscores the significance of digital advancements in shaping shopping experiences and highlights varying consumer satisfaction levels based on store size and geographical location.
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How might retailers leverage digital tools to cater to diverse consumer preferences?
In what ways can small to medium-sized businesses compete with larger retailers in enhancing customer experiences?
What factors contribute to the varying consumer satisfaction levels between large and small retailers?
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