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Retailers End Free Returns Due to Rising Rates
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Retailers are ending free return policies and implementing fees for mail-in returns due to rising return rates, which pose financial and environmental challenges. This shift is a response to the increasing cost of returns, often involving the resale of returned products at a lower price, impacting profits and the environment.
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How could this trend influence the future of online shopping and return policies?
How might the end of free returns policies affect consumer behavior and loyalty?
What are the potential environmental implications of the resale of returned products?
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