Headway is a mental healthcare system that helps users have access to affordable healthcare. It operates a virtual network of therapists that accept insurance and provide video or in-person sessions booked completely online. It also helps mental healthcare providers expand their practices and individuals to save money on mental health sessions.

Headway

Headway is building a new mental healthcare system that everyone can access making it easy for therapists to accept insurance and scale their practice. 

1 in 4 people in the US have a treatable mental health condition, but the vast majority do not get the care they need. The primary reason is cost: the majority of therapists do not accept insurance, meaning paying for therapy is prohibitively expensive for prospective patients. This is where we got our start – Headway has built the first software-enabled network of therapists who accept health insurance, making it easy for therapists to grow their practices, and possible for patients to find quality care they can afford. 

Headway was founded in 2019 and are now powering 500,000+ appointments per month. To scale its vision, Headway has raised over $225+ million in funding from a16z (Andreessen Horowitz), Thrive, Accel, and GV (formerly Google Ventures), Spark Capital, Health Care Service Corporation. We recently completed our Series C funding in October 2023 receiving $125 million with a valuation of $1 billion.

Join us, and make an impact

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem - across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.

Headway employees work remotely across the US, with the option to work from our NYC HQ. 

Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact talent@findheadway.com.

Accel

Global Founders Capital

Google Ventures

Thrive Capital

Bossanova Investimentos

IA Ventures

Prehype

Andreessen Horowitz

Spark Capital

Health Care Service Corporation

As we look back on 2023, we’re grateful for the partnership of our network of 27,000 providers, 26 payer partners, and of course, 500+ person team here at Headway who together have helped us grow to be the largest network of therapists and psychiatrists in the US actively accepting insurance. 

In 2023:
- 4,500,000+ hours of mental health care delivered
- 27,000 mental health providers on Headway platform
- 32% average reduction in PHQ-9 in the first 30 days of care
- 80% saved by the average patient by getting in-network care
- 45+ languages offered

Read more about all we’ve accomplished together in our annual report: https://lnkd.in/eb5BW4F9

Thank you to everyone in our community. We are grateful for your partnership, and can't wait to see what the next year holds!

“‘It’s not that the providers don’t want to accept insurance. It’s that they can’t when they are a solo provider, which overwhelmingly, about 80% are,' Olivia Millard Davis said. 'They don’t have the back office staff to handle dealing with insurance. So we do all of that through the platform.’

To help aid Headway’s national expansion efforts, the company is building new technology to support mental health providers licensed in multiple states who can provide care across state lines. Headway works with in-person and virtual providers.

'It’s a balance of wanting to ensure clinicians can practice multiple markets and ensure continuity of care. We often hear about patients that move from one state to another and want to stay with their provider but aren’t able to because they moved.’"

Thanks to Laura Lovett at Behavioral Health Business for helping us share  the work we’re doing across all 50 states and D.C. to get people the best mental health care for them.

We’re excited to share that Headway is now serving all 50 states and D.C., making it easy for millions of people to see a therapist or psychiatrist who accepts their insurance. 

In a post-pandemic world, it’s more important than ever for people to get care in the way that’s best for them — whether that’s in-person in their community, virtual, or a hybrid of both. This expansion is another step in making this possible for individuals across the nation.

We’re proud to work with 27,000+ providers and more than 25 health plans across the US.

Read more here:
https://lnkd.in/dhUFtpcb

Ghost networks are a persistent problem in mental health care. Headway exists to fix this systemwide challenge at its core. 

We believe that making it easy for providers to actively practice in-network is critically important. By enabling providers to make this choice, health plans can have active networks and gather data that helps members get care.

Thanks to Morgan Gonzales at Behavioral Health Business for talking with us about our solution to root out these deep challenges and build a new mental health care system everyone can access.

 Read more here: https://lnkd.in/gjUuzj5A

We’re incredibly excited to share that we’ve closed a $125 million Series C fundraising round. The round was led by our new investor, Spark Capital, and supported by existing investors Accel, Thrive Capital, and Andreessen Horowitz. We’ve also welcomed new strategic investors, which were led by Health Care Service Corporation (HCSC).

It’s been well documented that the US is facing a growing mental health crisis. Yet, 43% of people who need care don’t receive it. Many suggest this is due to increasing demand for therapy and stalling supply of therapists. 

We see it differently at Headway. 

We believe that the net supply of providers isn't the core issue —  rather, it’s access to them. Most therapists and psychiatrists don’t actively accept insurance because historically, it’s been too burdensome.

In 2019, Headway set out to build a new mental health care system that everyone can access. We did this by supporting and enabling the heroes of our mental health crisis – the providers – through technology that makes it easy to take insurance and run a private practice. 

Four years later, Headway is the largest mental health provider group in the country, with more than 26,000 therapists, psychiatrists, and nurse practitioners who deliver in-person and virtual care to hundreds of thousands of patients. And we’re only getting started.

Taking on a challenge like bettering the mental healthcare system is ambitious. We’re lucky to have some of the most incredible providers and partners with us every step of the way.

Read more here:

Our founder and CEO Andrew Adams spoke with Texas Public Radio about the real-world impact of Headway’s mental health clinicians, who have provided in-network mental health care to more than 50,000 Texans in partnership with Blue Cross Blue Shield of Texas in the last two years. Read more about this incredible momentum below and check out the conversation with Texas Public Radio here: https://lnkd.in/eeJ9vcZB

Our very own Nicole C. joined Sreekanth Chaguturu on the Health Affairs podcast to discuss the real impacts of disparities within mental health care. Take a listen: https://lnkd.in/emV6f3Ai

To celebrate Mental Health Awareness Month, the Headway team had the honor of joining our partners, fellow innovators, and leaders in the space as #Elmo rang the Nasdaq opening bell! Thank you to Nasdaq and Sehr Thadhani for uplifting the importance of mental health, and our shared commitment to building a mental health care system everyone can access.

CO:HEADWAY

Headway