CDC Software provides integration platform as a service (iPaaS) solutions designed for contact centers, enabling seamless connections between telephony systems, CRM platforms, and marketing automation tools. Self-described as the fastest way to integrate contact center technology.

CDC Software

CDC Software | 243 followers on LinkedIn. We create the connected contact center.
 | CDC Software is the leading provider of cloud-based integration solutions that empower companies to create real-time, events-based links between their telephony systems and their CRM and other mission-critical systems. With a focus on contact centers and out-of-the-box support for telephony systems from Cisco, Avaya, Asterisk, Broadsoft, Vonage Business and more, as well as top customer service tools like Zendesk and Freshdesk, the CDC solution delivers key information (CTI) – like caller name, location and history – to agents before they can even say hello. The results?

CEO | President | COO | Executive Business Leader | AI / Cloud / SaaS Technology Services | Customer Experience Innovation

Matthew Bieber

What is #CallCenter recording? 📞 Swipe for 4 powerful ways VoIP software can benefit your business → https://lnkd.in/emATANau

We regularly partner with leading #CRM and #telephony system providers to expand their service offerings. 🙌🏼 If you represent a #CRM , #telephony or #ContactCenter technology provider, systems integrator or platform integrator, get in touch 📲 https://bit.ly/3RBAS4i

Our cloud-based solutions empower companies to quickly and cost-efficiently integrate their #telephony and #CRM systems. Features include: 💻 Custom reporting – daily, weekly, etc. 🔁 Jobs engine – synchronization between systems ☎️ Call recording integration ... and more! Check it out today: https://bit.ly/46sKdiM

CDC connects the Freshworks products and all leading #CallCenter telephony systems in a way that is both highly configurable and customizable.👏🏾 Find out how you can leverage this integration → https://bit.ly/365Q6VZ

What's the difference between a #CallCenter and a #ContactCenter ? 🧐 Check out our blog to learn everything you need to know → https://bit.ly/3FtfsPx

Transform the way your agents use Zendesk with the help of CDC Software. ☎️ In a matter of days, you can have CDC's Zendesk #CTI platform up and running at a fraction of the cost. This allows your agents to maximize the impact of every call and build better relationships with your customers. See how it works 👉 https://bit.ly/35JVkoY

If #CustomerExperience matters to you, we can help – no matter what industry you’re in. 👍🏼 Increase brand loyalty and customer satisfaction by personalizing the service process with CDC Software. See how we make it happen 📲 https://bit.ly/46EPIeM

CDC is the fastest way to directly integrate your contact center technology. 🏃 Learn more about our #ContactCenter integration platform 📲 https://bit.ly/2uUyDhl

Want a demo of our innovative CTI solution? ☎️ Fill out our form to start the conversation 👉 https://bit.ly/2skwcFU

Isn’t it time all of your #ContactCenter technologies worked together seamlessly to deliver the ultimate #CustomerExperience and increase agent productivity? 🤔 CDC Software makes it possible. Take a look 👀 https://bit.ly/2uUyDhl

Amazon

IPv6

U.S. Server Location

Microsoft Azure DNS

Microsoft

Microsoft Azure

Amazon Oregon Region

1and1

Microsoft Azure US East Region

Owner

Gail Juliano

Co-Owner

Kevin Greer

Founder & CTO

Tim Chapin

Director, Tech Service

David peng

Engineering

Judy Olivo

Sales and Support

Kelly Brashear

Marketing Director

Orly Mager

Director

Robert Lynn

Scott Donnelly

Director of Inside Sales

Steven Reyngold

CRM Companies With Less Than $1B in Revenue (Top 10K)

Northeastern US Seed Stage Companies With More Than $10M in Revenue

Northeastern US Companies With More Than $50M in Revenue

Pennsylvania Seed Stage Companies With Less Than $500M in Revenue

CDC Software is a SaaS integration solution that empowers companies to quickly and cost-efficiently integrate their telephony, CRM, and other mission-critical contact center systems to provide contact center agents with complete customer data – including name, location and history – before they even say hello. Highly configurable and supporting all major telephony providers, the platform creates real-time, events-based links – and can be implemented in a cloud, premise, or hybrid environment. Clients of all sizes use CDC Software every day to provide a more productive and more satisfying customer experience.

Seed Round - CDC Software

Computer and Software Services and Scientific Services

Bloomsburg

Pennsylvania

United States

North America

A platform that integrates telephony, CRM, and other contact center systems to provide real-time, events-based links and improve agent productivity.

A service that connects telephony systems with CRM platforms, providing features like screen pop, call recording integration, and click-to-call.

Development of custom connectors for the CDC platform to integrate various systems.

Tailored configuration of CDC platform features to meet specific business needs.

Development and implementation of softphone solutions for contact centers.

Integration, development, and implementation of various systems to work seamlessly with CDC Software.

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CDCS

COM:CDCSOFTWARE

CDC Software