H&L Australia provides a Point of Sale (POS) system and software tailored for the hospitality industry, including restaurants, hotels, and clubs. The system integrates both front-of-house and back-of-house operations, offering solutions for managing inventory, orders, and customer interactions. This description is self-described.

H&L Australia

H&amp;L POS | 2,009 followers on LinkedIn. Integrated Point of Sale (POS) Solutions for the Hospitality Industry. #SupportHospitality | H&amp;L understands how a fully integrated Hospitality POS system can make each transaction profitable. 

Whatever the size or type of your hospitality venue, H&amp;L Australia has got you covered.

Established for over 34 years, H&amp;L has sales, technicians and trainers in every capital city in Australia, with a national help desk and Client Portal combining to provide 24/7 help for any issues that may arise.

Team Lead - Corporate Client Support at H&L POS

Rodney Nolan

Senior Developer at H&L POS

Frank Ngo

Senior Field Technician

Phuong Ho

Field Technician at H&L POS

Argenis Rafael Guevara Gonzalez

H&L POS

It’s no secret that 2024 has been a challenging year for the hospitality industry with high inflation and the cost-of-living crisis impacting not only the spend per head, but also the attendance of patrons across the board. There will be some much-needed reprieve as we enter the peak season, with end-of-year functions, holiday travel and the warm weather setting in, but it’s still important to focus our attention on the future; starting with a game plan and a look into hospitality industry trends predicted for 2025. Centred around technology and how it can be used to bolster the personalised nature of hospitality, there are four main trends you should embrace in 2025. In our opinion, there is no world where AI should replace human interaction, however there are ways it can assist you to streamline operations and improve overall customer experience. Embrace self-service in situations where customers would otherwise have to wait, for example in-line at a hotel check-in. Similarly using chatbots or automated messaging to answer simple queries will free up staff for more important tasks. What's important to remember with AI is that it’s not a replacement but an option to improve customer experience, it’s always important to have staff available if AI isn’t right for the customer. A great hospitality experience is often defined by the little things, like remembering a name, an important date, a favourite drink order or special room number. Collecting and storing data on your customers previous experiences is a great way of improving their next one, and will often go a long way to leaving a lasting impression. Like QR code ordering that became commonplace during the pandemic, the rise of contactless ordering in pubs and restaurants is beneficial for reducing wages linked to table service. Now this isn't right for every venue but is certainly an area for exploration. Allowing guests to customise their experience, whether that be through additions to their meals, or extra services like champagne on arrival during a hotel stay, is a great way of increasing revenue and also allowing the customer to have their own personalised experience.

Are you considering H&L POS for your venue? Changing over to a new POS system is often put in the too hard basket, especially at this time of year. But what you may not know is putting it off over the busy period can cost more in the long run. Here's 5 things I wish I knew about transitioning to H&L POS 👇 Get in touch with us on 1800 778 340 or email sales@hlpos.com to request your #FreeDemo today.

PSA 🗣️: Like splitting a bill 7 ways or running out of wine on the pour mid-service, there are some things in hospitality that if you know, you know. Our all-in-one POS & Payment System is designed by hospitality professionals, for hospitality professionals. Our love for the industry is why we’ve spent years developing an intuitive system that integrates all aspects of a venue, from sales and stock management to customer experience.

Football is so ingrained in our culture that it’s become a way of life, and with culture comes tradition, and catching up with mates to watch the football at the local is arguably one of our most honoured. As we enter the pointy end of the season it doesn't matter if they’re a diehard for the Power or the Panthers, any Aussie will tell you that September is a sacred month reserved for one thing - finals footy! 🏉 As a venue, creating a lively atmosphere for customers to eat, drink and enjoy the football on the big screen is a great way to maximise your revenue and improve your customers' experience - and you don't have to be a specialist sports bar to make it happen. Here’s a couple of tips to get you started! 👇 #hospitality #AFL #NRL #pubs #sportsbar #hlpos

Showcasing H&L POS and H&LPay along with Roommaster and CMS Hospitality at the #NoVacancy24

It’s Day 2 at the Age2024 looking forward to seeing plenty of existing clients and potential new ones! H&L POS #pubhospitality #hotelpointofsale

And we are all set for the IBA Metcash Tradeshow this evening on the Gold Coast Scan, Host, ecommerce and Loyalty part of todays conference proceedings and plenty to show! H&L POS and Liquor Marketing Group #pubpointofsale #ecommerce #retailliquor #hospitalitypos Come past and have a chat to John Chambers and Ben Williams

The Australasian Gaming Expo for 24’ is on AGE24 come past and say hi to the H&L POS team at stand #668 #pubpointofsale #hotelpointofsale #hospitalitypos

A week from now, H&L POS will be at The Australasian Gaming Expo 24 in Sydney. We look forward to catching up with many clients and potential new ones! https://lnkd.in/fsPRH4D #pubpointofsale #hotelpointofsale #pubpos #hotelpos #hospitalitypointofsale #clubpointofsale

Please come and say gday at the AHA WA Expo. Booth #50 H&L POS #pubs #hotel #hospitality #pointofsale

HLPO

COM:HLPOS

H&L Australia