IST Networks delivers customer experience solutions across various touch points including contact centers, workforce optimization, and conversational AI solutions.

IST Networks

IST Networks | 26,327 followers on LinkedIn. The Customer Experience Technology Experts | IST Networks is a Teleperformance brand, and part of the TP Infinity family, a new global force in CX Transformation Services. 

IST Networks established in 2002, is the leading Customer Experience (CX) Technology Systems Integrator in the EMEA, renowned for its array of advanced CX solutions. Our comprehensive portfolio includes Contact Center solutions, Conversational AI, Unified CXM platforms, AI-powered social media management, alongside in-depth analytics and feedback mechanisms.

Mohamed Fahmy

Serge Khairullin

Managing Consultant - CX Technology Innovation

Boris Najafov

Partner Member at Inpreda s.r.o.

Zafer Ünden

Daon ’s newly patented xDeTECH brings synthetic voice detection to call centers, stopping fraud at its source. From real-time analysis to seamless integration, xDeTECH delivers unmatched security without disrupting the customer experience. 🌍💡 Stay ahead of evolving threats. Secure your call center today. Contact us at 📧 enquiries@istnetwork.com #FraudPrevention #SyntheticVoiceDetection #CallCenterSecurity #Daon #Innovation

Thrilled to announce that we have received the prestigious 𝗠𝗶𝗱𝗱𝗹𝗲 𝗘𝗮𝘀𝘁 𝗧𝗼𝗽 𝗚𝗿𝗼𝘄𝘁𝗵 𝗔𝘄𝗮𝗿𝗱 by Genesys at GITEX GLOBAL Largest Tech & Startup Show in the World We’re also proud to celebrate our Solutions Consultant, Moataz Lasheen , for receiving the 𝗠𝗶𝗱𝗱𝗹𝗲 𝗘𝗮𝘀𝘁 𝗥𝗶𝘀𝗶𝗻𝗴 𝗦𝘁𝗮𝗿 𝗔𝘄𝗮𝗿𝗱. His deep knowledge of the Genesys platform and commitment to excellence has earned him the trust of major telecom clients like Zain Sudan, Orange Egypt, and STC Saudi. A special thanks to our UAE Country Manager, Mohamad Khedr , for accepting these awards on behalf of IST. We're grateful to Genesys for this incredible honor. #GITEXGlobal #Awards #Genesys #MiddleEast #Growth #Innovation

Day 1 of GITEX Global 2024 is a wrap! 🎉 We had an incredible start discussing the latest innovations in CX technology, digital transformation. Thanks to everyone who stopped by! If you haven’t yet, visit us at Hall 20-D10 to learn more about how IST Networks is shaping the future of customer experience. #GITEXGlobal #CustomerExperience #DigitalTransformation #ISTNetworks

We’re excited to be part of GITEX Global 2024 in Dubai with our strategic CX partner, Genesys ! 📍 Join us at Hall 20-D10 to meet our CX experts and book your free demo. 🗓️ Save the dates: October 14th to 18th at the Dubai World Trade Center. 👉 Register here: https://lnkd.in/dWdS8dbg Don’t miss out! 🚀 #GITEXGlobal #GITEXDubai #GITEX2024

🎉 We’re thrilled to share that our strategic customer, Abu Dhabi Securities Exchange , was honored with the Experience Center Innovation Award at the Sprinklr CX Connect Event 2024 in Dubai! 🏆 A big congratulations to Mr. Hussain Al Shehhi & Mr. Ahmed Elbehiry for receiving this prestigious award. 👏🚀 #Innovation #CXExcellence #ProudMoment

We had an amazing time at Sprinklr CX Connect Dubai! Our team enjoyed connecting with industry leaders and diving deep into the latest in customer experience innovation.

We're honored to attend the Sprinklr CX Connect event in Dubai and excited to participate in the panel discussion on AI capabilities in empowering brands and the implementation challenges. Looking forward to sharing insights and engaging with industry leaders! #SprinklrCXConnect #CustomerExperience #AI #DigitalTransformation #Innovation #TechLeadership #DubaiEvents

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