IST Networks delivers customer experience solutions across various touch points including contact centers, workforce optimization, and conversational AI solutions.

IST Networks

IST Networks | 26,327 followers on LinkedIn. The Customer Experience Technology Experts | IST Networks is a Teleperformance brand, and part of the TP Infinity family, a new global force in CX Transformation Services. 

IST Networks established in 2002, is the leading Customer Experience (CX) Technology Systems Integrator in the EMEA, renowned for its array of advanced CX solutions. Our comprehensive portfolio includes Contact Center solutions, Conversational AI, Unified CXM platforms, AI-powered social media management, alongside in-depth analytics and feedback mechanisms.

Mohamed Fahmy

Serge Khairullin

Managing Consultant - CX Technology Innovation

Boris Najafov

Partner Member at Inpreda s.r.o.

Zafer Ünden

Daon ’s newly patented xDeTECH brings synthetic voice detection to call centers, stopping fraud at its source. From real-time analysis to seamless integration, xDeTECH delivers unmatched security without disrupting the customer experience. 🌍💡 Stay ahead of evolving threats. Secure your call center today. Contact us at 📧 enquiries@istnetwork.com #FraudPrevention #SyntheticVoiceDetection #CallCenterSecurity #Daon #Innovation

Thrilled to announce that we have received the prestigious 𝗠𝗶𝗱𝗱𝗹𝗲 𝗘𝗮𝘀𝘁 𝗧𝗼𝗽 𝗚𝗿𝗼𝘄𝘁𝗵 𝗔𝘄𝗮𝗿𝗱 by Genesys at GITEX GLOBAL Largest Tech & Startup Show in the World We’re also proud to celebrate our Solutions Consultant, Moataz Lasheen , for receiving the 𝗠𝗶𝗱𝗱𝗹𝗲 𝗘𝗮𝘀𝘁 𝗥𝗶𝘀𝗶𝗻𝗴 𝗦𝘁𝗮𝗿 𝗔𝘄𝗮𝗿𝗱. His deep knowledge of the Genesys platform and commitment to excellence has earned him the trust of major telecom clients like Zain Sudan, Orange Egypt, and STC Saudi. A special thanks to our UAE Country Manager, Mohamad Khedr , for accepting these awards on behalf of IST. We're grateful to Genesys for this incredible honor. #GITEXGlobal #Awards #Genesys #MiddleEast #Growth #Innovation

Day 1 of GITEX Global 2024 is a wrap! 🎉 We had an incredible start discussing the latest innovations in CX technology, digital transformation. Thanks to everyone who stopped by! If you haven’t yet, visit us at Hall 20-D10 to learn more about how IST Networks is shaping the future of customer experience. #GITEXGlobal #CustomerExperience #DigitalTransformation #ISTNetworks

We’re excited to be part of GITEX Global 2024 in Dubai with our strategic CX partner, Genesys ! 📍 Join us at Hall 20-D10 to meet our CX experts and book your free demo. 🗓️ Save the dates: October 14th to 18th at the Dubai World Trade Center. 👉 Register here: https://lnkd.in/dWdS8dbg Don’t miss out! 🚀 #GITEXGlobal #GITEXDubai #GITEX2024

🎉 We’re thrilled to share that our strategic customer, Abu Dhabi Securities Exchange , was honored with the Experience Center Innovation Award at the Sprinklr CX Connect Event 2024 in Dubai! 🏆 A big congratulations to Mr. Hussain Al Shehhi & Mr. Ahmed Elbehiry for receiving this prestigious award. 👏🚀 #Innovation #CXExcellence #ProudMoment

We had an amazing time at Sprinklr CX Connect Dubai! Our team enjoyed connecting with industry leaders and diving deep into the latest in customer experience innovation.

We're honored to attend the Sprinklr CX Connect event in Dubai and excited to participate in the panel discussion on AI capabilities in empowering brands and the implementation challenges. Looking forward to sharing insights and engaging with industry leaders! #SprinklrCXConnect #CustomerExperience #AI #DigitalTransformation #Innovation #TechLeadership #DubaiEvents

Voice Biometrics

Domain Not Resolving

DNSSEC

reCAPTCHA

jsDelivr

Cloudflare JS

CDN JS

U.S. Server Location

Apple Mobile Web App Capable

BootstrapCDN

Apple Mobile Web App Status Bar Style

Engineering

Abdel Khamis

Sales and Support

Ahmed Kadry

Ahmed Saeed

Logistics Manager

Amira Nasr

Sales Manager at IST Networks

Eva Korkmazer

Regional Business Development Manager | GCC / Turkey / Egypt

Fahri Kircelli

Project Delivery Manager at EXCEED IT Services

Hussain Alyousef

Sales Manager

Ibrahim Badr

System Engineer Team Lead

Islam Sharawey

Project Coordinator | Customer Success

Mahmoud Attia

Mohamed Salaheldin

Mohammad Abu Shanab

Java and CISCO CVP Developer at STC

Middle East Customer Service Companies

Customer Service Companies With Fewer Than 1000 Employees (Top 10K)

Middle East Companies With Fewer Than 1000 Employees (Top 10K)

Africa Companies With Fewer Than 1000 Employees (Top 10K)

IST is a system integration and a Cisco Advance Technology Provider (ATP) for contact center solutions. IST has been established in Saudi Arabia in 2004, and since then has expanded and established offices in Australia, UAE, Egypt, Jordan and India.
 
IST deployed and operates over 40% of the contact center industry in the Kingdom of Saudi Arabia. Worldwide, IST contact centers handle over 4 million calls per day which equates to approximately 120 million per month or 1.5+ billion interactions per year.
 
Today we have 150+ employees, with approximately 100+ engineers, developers, and technicians â€“ an unparalleled figure in our industry. In fact, there are more than double Cisco contact center experts within IST compared to any of our competitors.

Gîza

Al Jizah

Egypt

Africa

IST Networks on LinkedIn: #clientsuccess #testimonial #customerexperience #istnetworks #sprinklr…

My Clinic Receives Healthcare Tech-Contact Excellence Award from IST Networks & Genesys

IST Networks Partners with Conversational Design Institute (CDI) to Deliver Human-Centric AI Assistants

IST Networks collaborates with Automation Anywhere to provide RPA services in the Middle East

Kelway founder slurps Brit public sector supplier SBL, financials undisclosed

IST Networks Partners With UiPath to Deliver Robotic Process Automation (RPA) Solutions in the Middle East

IST Networks: Cisco's Middle East Partner of the Year for 2018, for Achievements Within the Customer Care Space

Entersekt Appoints IST Networks as Reseller in the Middle East and Turkey

A system integration service that combines Genesys solutions with custom applications to enhance customer experience across multiple channels.

A service providing support and assistance for implementing, migrating, and upgrading Cisco's contact center solutions.

A routing engine that enables contact center agents to engage with customers across various social media platforms through a single interface.

An AI-powered interactive voice response system that allows users to navigate menus using voice commands in Arabic dialects.

A cloud-based digital engagement solution that supports omnichannel messaging and integrates with chatbots and CRMs to enhance customer interactions.

A tool that provides insights into customer interactions across channels, helping organizations optimize customer journeys and reduce churn.

news impact assignment basic	general
public peers	general	Nov 21, 2024 4:31 AM	07410710
news daily refresh	general
news processing daily refresh	general
news impact assignment daily	general
news processing basic	general
company summary	general
signals	general	Nov 21, 2024 4:31 AM	0c70b9c2
crunchbase trigger	general	Nov 21, 2024 4:31 AM	0b3e97c3
crunchbase profile	general	Nov 21, 2024 4:36 AM	8032d00f
li profile	general	Nov 21, 2024 4:31 AM	b2841966
translate crunchbase fundingrounds	general	Nov 21, 2024 5:03 AM	aed2701b
peers	general	Nov 21, 2024 4:31 AM	6c04ada2
news basic	general	Nov 21, 2024 4:31 AM	95dd997d
bundesanzeiger	filings
merger acquisitions	company_analysis
financials download nd	financials
private financials	financials

ISTN

COM:ISTNETWORKS

IST Networks