Data Freaks

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 19,000 clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. That’s where we come in. 

Founded in 2002, our company has spent over 21 years working with the industries that impact you every day. From retail to government to healthcare, we’ve been on a mission to bring humanity, connection, and empathy back to business. It’s a mission that thousands of Qualtricians across the globe think is work worth doing.

Mission: At Qualtrics, our mission is to build technology that closes experience gaps.

Sequoia Capital

Accel

Insight Partners

Qualtrics

Hands up if you’ve ever struggled to struggled to demonstrate your CX program’s impact to leadership ✋

Matt Lombardi, Global VP of Customer Experience at ServiceNow, faced this challenge head-on, and figured it out with an impressive twist. 

Learn how ServiceNow is working with Qualtrics to quantify the the efforts of their #CustomerExperience practice ⤵️

We're excited to announce that former First Lady Michelle Obama will be joining us at X4 on May 2nd!
 
Don’t miss out on X4! Early pricing is still available. Reserve your spot today https://lnkd.in/ewj6f9BE

Qualtrics has once again been named a Leader in the latest Gartner® Magic Quadrant™ for Voice of the Customer, where we placed highest in vision and execution. We're grateful to our customers who trust Qualtrics to help them more deeply understand their customers and build deeper relationships with them, and our partners who extend the power of our platform! 

https://lnkd.in/ejtWGAvm

Globally, organizations will put $3.7 trillion at risk in 2024 due to bad customer experiences. 

Qualtrics XM Institute’s recent research shows that bad customer experiences lead directly to lost revenue, and just ONE negative interaction can result in losing a customer and their potential spending in the future. On average, consumers say they have very negative experiences with organizations 14% of the time. And after half of all negative interactions, consumers either reduce their spending with that brand or stop spending with them altogether.

So what’s the solution? Read on ⤵️

Collecting twice as much patient feedback, responding to that feedback to improve patients’ experience in the moment, and using those patient insights to create a patient-centric healthcare experience – University of Utah Health is transforming healthcare with Qualtrics. 

Patients can share real-time feedback about their experience, from food orders to their care plan, instead of being asked for feedback only after leaving the hospital. U of U Health is using these insights for a continuous cycle of improving the patient experience. 

Read more about how University of Utah Health is delivering better outcomes for patients: https://lnkd.in/eH92z2eu 

#patientexperience

Turning insights into action is an extremely powerful skill—it’s exactly what Matt Lombardi, Global VP of Customer Experience at ServiceNow, and his team were able to do.  

Check out how the team was able to set up over 31 action workflows in Qualtrics allowing them to quickly and successfully address the needs of customers and partners.

https://lnkd.in/eXuCqVzy

At X4 we’ll hear from Olympic Gold Medalist and 8-time World Champion, Lindsey Vonn, discussing the grit it takes to overcome challenges and become the best.

Don’t miss out on X4 this May. Early pricing is still available. Reserve your spot today https://lnkd.in/e92pd4eH

NBA Hall of Famer and businessman, Dwyane Wade is coming to X4! Register today to hear him talk about what it takes to develop a championship mindset–on the basketball court or in business.

Early bird pricing available. Reserve your seat today at https://lnkd.in/et5QMbyp

Qualtrics X4 Summit

Qualtrics XM

Qualtrics Surveys

Qualtrics Offline Surveys

XM Advocates

Qualtrics XM for BlackBerry

Qualtrics X4 Summit '19

Qualtrics X4

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Principal Systems Owner

Aaron Wiessing

Founder

Ali BaderEddin

President, Products and Services

Brad Anderson

President & COO

Brian Stucki

Senior Software Engineer Team Lead

Cameron Holiman

President

Chris Beckstead

Global Chief Operating Officer XM Discover

Christy Gourley

Chief Product Officer, Qualtrics EmployeeXM

Claire Fang

COO, Global Sales

Cody Guymon

Ritu Bhargava

Mark Bishof

Omar Johnson

Ryan Sweeney

Kim Malone Scott

Jared Smith

Co-Founder

Zig Serafin

Chief Operating Officer

David Faugno

Executive Vice President

JoCee Porter

Software Engineer

Clayton Bolz

Senior Engineering Manager

Nicolas Saintagne

Employee Experience Enterprise Sales Lead France

Sid Banerjee

Chief XM Strategy Officer

President of Products and Services

United States Acquired Companies With More Than 50 Employees (Top 10K)

Companies With More Than $1M in Revenue (Top 10K)

United States Companies With More Than $1M in Revenue (Top 10K)

United States Companies With More Than 50 Employees (Top 10K)

Qualtrics is a single system of record for all experience data, managing customer, product, employee, and brand experiences on one platform. The company's experience data, also called X-data, allows organizations to manage the four core experiences of business—customer, product, employee, and brand experiences—on one platform. Over 8,500 enterprises worldwide, including more than 75 percent of the Fortune 100 and 99 of the top 100 U.S. business schools, rely on Qualtrics.

Private Equity Round - Qualtrics

Debt Financing - Qualtrics

Series C - Qualtrics

Series B - Qualtrics

Series A - Qualtrics

Computer and Software Services and Scientific Services

Provo

Utah

United States

North America

Online Survey Software Markets in North America, 2024-2031 - Canada's Healthcare Overhaul and the U.S. Smartphone Boom Propel Online Survey Markets

Qualtrics Named a Leader in Customer Feedback Management Platforms

Tech Layoffs: US Companies That Cut Jobs In 2022, 2023 And 2024

X4: The Experience Management Summit

Qualtrics Partners with Lumen to Enhance Customer & Employee Experiences

Bain & Company, Kantar, and Qualtrics unveil updated global standards for customer experience (CX) after industry-wide consultation

Qualtrics Is Betting AI Will Change the Game in the Customer Experience Software Market in 2024

Qualtrics Announces New Capabilities to Offer a Personalized Healthcare Experience

Qualtrics Achieves FedRAMP® Moderate Authorization for its Conversational Analytics Capabilities

Qualtrics CEO: AI can make businesses more human

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Google Maps API

Promoter.io is actionable customer feedback and predictive experience management software.

Promoter.io

Qualaroo is a customer feedback survey tool allowing surveys on websites, mobile apps, and prototypes.

Qualaroo

GetFeedback is a feedback platform designed to improve response rates with ease of use and ready-made survey templates.

GetFeedback

SurveySparrow offers various features for survey creation, data analysis, and customer feedback management.

SurveySparrow

Google Forms offers survey creation and data analysis features.

Google Forms

Medallia provides customer experience management solutions.

Medallia

Microsoft Forms offers survey creation and data analysis features.

Microsoft Forms

Alchemer offers survey creation, data analysis, and customer feedback management features.

Alchemer

Qualtrics is an American experience management company that offers a cloud-based subscription software platform for experience management. It was founded in 2002 and has co-headquarters in Seattle, Washington, and Provo, Utah, in the United States.

Qualtrics International Inc. operates an experience management platform to manage customer, employee, product, and brand experiences worldwide. The company offers The Qualtrics Experience Management Platform, a system of action that guides users with specific instructions for improvement and automated actions to improve experiences, as well as for listening, understanding, and taking action on both structured and unstructured data. It also provides professional services that primarily consist of research services, through its DesignXM, which allows customers to gain market intelligence, as well as implementations, configurations, and integration and engineering services to help customers deploy its XM Platform. The company was founded in 2002 and is headquartered in Provo, Utah. Qualtrics International Inc. is a subsidiary of SAP America, Inc.

Qualtrics International Inc.

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