Telzio provides cloud-based business phone systems that allow organizations to manage their communication needs efficiently. It serves a range of customers, from startups to enterprises, with a focus on mission-critical phone services.

Telzio

Telzio | 2,089 followers on LinkedIn. Keeping you connected to your customers and communities through modern phone solutions. | Telzio powers billions of conversations globally with our best-in-class cloud phone service. We have built Telzio from the ground up to be user-friendly, reliable, and the highest quality service in the market.  Our innovative products include a mobile app and webphone and are built for scale and ease of use.

Telzio, Inc.

Jonas S.

Brad Zickafoose

President @Telzio. Twin mom. Probably forgot my coffee in the microwave.

Diana Chu

Founder & CEO | Creative Engineer | Award Winning DJ with Multiple Platinum & Gold Records | Creating Tools for Experts

Peter Schroeder

"Above and beyond" is how customers describe our support. Thank you Jonathan Quach for bringing your passion for helping people to Telzio. Here's what Andrew wrote in a 5-star Google Business Review about Telzio recently: "Look no further if you're in the market for a VoIP solution. These guys offer everything you need with the MOST AMAZING customer service to boot. I have the pleasure of working with Jonathan in customer service regularly and he just goes above and beyond to help you. Very happy customer." - Andrew Gimenes, Marketing Manager at South Bay Lube

America is all about entrepreneurship, and giving small business owners the same tools as big corporations benefits everyone. Businesses that can’t evolve, can’t survive. What I'm always striving to learn is - how else can we give our customers an edge? When you need to upgrade your services and adapt to communicate better with your customers, the cost and ability to make changes won't hold you back when you're using Telzio . Here's part 2 of advanced features you don't have to pay extra for with Telzio. 1. Call me back request 2. Live monitoring, whisper, and barge 3. Live call and agent status dashbord 4. Queue management (website and mobile app) 5. Outbound number selection 6. Voicemail to email 7. Click-to-dial 8. Simultaneous calling and call swapping 9. Unlimited technical support 10. Voicemail transcriptions #entrepreneurship #smallbusiness #SMBs #contact #customerservice

I'll never forget the faces of the men who gave us their expert advice on how we should price Telzio, when we did the exact opposite. "You'll get a higher valuation if you charge for users and features" they said. Our response: "Why would we do that when we can give it to them for free?" Our perspective: We built our platform in-house and we don't pay licensing fees to third party providers - we can pass on these savings and earn our customers' business by providing more value than any of our competitors. 11 years later - We have a ton of happy customers who keep referring us more business, we grow organically without spending on ads, and we get to do what we are best at - invest most heavily in our tech. Our whole premise behind Telzio was to make something complicated easy-to-use and accessible to small businesses. We stand by that today. Here's part 1 of some features we give away at Telzio that other providers charge for - because there are too many to squeeze into 1 carousel. 1. Unlimited Queues 2. Unlimited Users & Devices 3. Scheduled Call Routing 4. Multi-Level Phone Menu 5. Data Retention 6. Unlimited Call Flows 7. Custom Announcements & Hold Music 8. Single Sign On 9. Unlimited Storage of Voicemail, SMS & Call Recordings 10. Dashboard Analytics Part 2 of more features we give away at Telzio coming soon. p.s. People who know it all, don't know more about what's right for your business than you do. #saas #businessmodel #valueproposition #founders #advisors #SMBs #entrepreneur

Our code of conduct with customers. 1. We treat everyone with respect and integrity. 2. We’re transparent. 3. We listen more than we talk. 4. We respect our customers’ time. 5. We don’t reach out unless we have something to offer. 6. We share resources that bring value to our customers. 7. We learn about what's important to our customers’ businesses. 8. We’re reliable problem solvers. 9. We advocate for our customers but we don’t overpromise. 10. We’re a trusted guide on the customer’s journey.

If you send text messages for your business, you need to know about these new SMS regulations that could prevent your messages from being delivered. What is happening with business SMS and why? 🤔 Mobile carriers in the US including T-Mobile, AT&T, and Verizon have implemented new SMS rules to try and reduce the amount of spam people receive. They are now requiring all businesses to register their phone numbers with an agency called The Campaign Registry(TCR), in order for text messages to be delivered to their subscribers. Here are the important points: - All businesses that send text messages from a local US number need to register their numbers with The Campaign Registry. - Text messages sent from unregistered numbers will be blocked by mobile carriers like T-Mobile, AT&T, and Verizon, thus not reaching your customers. - The rules take effect September 30, 2024. - The application requires you to provide information about your company and a description for each of the different types of messages you send (known as use-cases). KEY TIP: The best way to ensure your numbers don’t get blocked is to provide an accurate description about the type of messages you send. The carriers use AI to automatically detect if the content of your messages match up with your application, and will block your messages from reaching their customers if they suspect that it doesn’t align. The benefits of these new rules are that: 1. People should receive less spam messages, and 2. Legitimate messages from businesses like yours will get delivered. Our team at Telzio has the expertise to get your application approved, automated monitoring to ensure you stay compliant, and easy-to-use SMS tools for your team to manage customer conversations. Reach out with your questions and to get the process started. 💻 sales@telzio.com 📱 call or text 888-998-9080 If you prefer chatting, hit the chat button on our website to connect directly to our technical and account management teams. (Real humans, not bots.)

If you're as weird as me and send notes to yourself via DM, check out #8. If you're part of multiple queues, #4 is a game changer. Hi, I’m COO at Telzio and I’m still learning about capabilities in our mobile app. 😁

Our customer code of conduct at Telzio : 1. We treat everyone with respect. 2. We’re transparent. 3. We respect people’s time. 4. We don’t reach out unless we have something to offer. 5. We share resources that bring value to our users. 6. We learn about what's important to our customers. 7. We listen more than we talk. 8. We’re reliable problem solvers. 9. We advocate, but we don’t overpromise. 10. We’re a trusted guide on the journey. Integrity is the #1 ingredient in a successful sales strategy. When you have a product that works and brings value, you don’t need to instill urgency, lower your price, or play games. Tactics like these are short term maneuvers that don’t sustain a winning team. Building trust is what matters. Add curiosity to the mix to make magic happen. People don’t just pay for a product. They pay for the entire experience.

Very demure, very mindful Telzio tips 🪴 - Enable do-not-disturb on your breaks - Dial 0 + the extension to transfer a call directly to someone’s VM - Personalize your hold music - Use conference calls to avoid zoom fatigue - Offer your callers on hold a callback request option - Set up an automatic text message reply for missed calls - Get a vanity number for your business #verydemureverymindful #mindful #telzio #telziotips #communication #phones #worklife

I never expected this to happen, but I was able to earn extra revenue without managing loads of direct reports At a past job (as one of 3 senior counselors), I was able to negotiate some extra revenue without increasing my management load In most corporate spaces and companies, the path to promotion is normally managing direct reports Herein lies the reason why most Senior Directors, VPs, and Mid-level directors are burned-out. Instead of getting paid for their subject matter expertise - They are often required to manage multiple teams of people - Though few would admit it, some have a hard time managing themselves The stress of managing both up and down is an on-ramp for burnout Check out the latest episode of The Listen Then Speak Podcast with my guest Peter Schroeder : Links below in the comments Are you in the matrix of the Traditional path to promotion? - This is social media, I don't expect honesty, but my DMs are a safe place Please ♻️ reshare if you found this valuable

Jahmaal Marshall

Telzio has so many powerful features included that you can’t get anywhere else unless you’re paying for a top tier plan. We don’t have tiers that exclude smaller customers from premium features. Our model democratizes advanced features so that anyone can use them. For example, have you ever been on hold and wished you could just get a Call Back instead of waiting on the phone? With Telzio, you can offer the “Call Back Request” feature to your callers, along with other sophisticated call queue functionality. And, it’s included at an affordable price. “Telzio helped us fill the gap where we were struggling.” Invest in a 30-min consultation to see if we can do the same for your business. Call or text 1-888-998-9080 Send us an inquiry: https://lnkd.in/gZpfgQ7c

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