THG is a vertically integrated, digital-first consumer brands group, retailing its own brands predominantly in beauty and nutrition, plus third-party brands, via its proprietary, end-to-end, e-commerce technology, infrastructure, and brand-building platform (THG Ingenuity) to an online and global customer base.

THG Experience

Mama Mio

Myvegan

Cult Beauty

LOOKFANTASTIC.COM

Myprotein.com

THG (www.thg.com) is a vertically integrated, digital-first consumer brands group, retailing its own brands predominantly in beauty and nutrition, plus third-party brands, via its proprietary, end-to-end, e-commerce technology, infrastructure and brand-building platform (THG Ingenuity) to an online and global customer base.

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SoftBank Vision Fund

FIC Shareco Ltd.

Qatar Investment Authority

Sofina

BlackRock Innovation Capital

At THG, an apprenticeship isn’t just a job; it’s an opportunity to work with the latest technology, develop some of the world’s leading brands, and learn from genuine industry experts. 

Whether you’re looking to become our next ecommerce expert or want to kickstart your career in tech, our apprenticeship programs have been carefully designed to help you go further, faster. 

Are you ready? Swipe to learn more about our 2024 vacancies and register your interest below 👇 
https://lnkd.in/eKseZepi

 #NAW24    
#WeAreTHG  
#GoFurtherFaster  
#SkillsforLife 

Striking blue 🔵

Our 2024 livery, ready to take on 24 Grands Prix across the globe 🌍

#WeAreWilliams 

National Apprenticeship Week is here! 📣 

Over the next 5 days, we'll be taking you behind the scenes of our apprenticeship programme, so stay tuned for inspiring stories, apprentice insights and updates about our 2024 vacancies. 

We're kicking off the week by introducing Laura Ennion, Apprenticeship Programme Advisor, and Grace Dunford-Elliott, Early Careers Apprentice, who are here to help, advise and support our apprentices whilst on their programme. 

"Watching our apprentices grow and develop during their time at THG is one of our favourite parts of the job. Having a week dedicated to celebrating our talented apprentices is a testament to all their hard work. It’s a privilege to see them start the beginning of their career journey, through to becoming some of THG’s top performers. We’re lucky to be involved in the end-to-end experience from recruiting ambitious talent to witnessing them achieve their goals."

#NAW2024 
#Apprenticeships  
#EarlyCareers  
#WeAreTHG  
#GoFurtherFaster  
#SkillsforLife  

Our Customer Experience team and the service they provide is often overlooked, but they have played a huge role in THG’s global growth over the past 20-years and one of the reasons we have such high repeat customer rates as a group.
 
For several years now, the team has undergone the annual Customer Service Excellence (CSE) assessment, a national quality mark that recognises organisations that have a truly customer-focused culture, and following this year’s assessment, they have been recognised for:
 
✅ Going above and beyond in multiple compliance+ areas.
✅ Placing our customer at the heart of everything we do.
✅ Using enhancements in automation and leveraging our Ingenuity platform to manage lower than industry contact centre costs.
✅ Most importantly, delivering exceptional customer service.
 
You might wonder how we do it, and the answer is simple. We use world-class technology to respond to customers at scale and speed, we invest in training and developing our incredible customer experience team, and we use data to resolve issues quickly and operate more efficiently.
 
Huge thanks to our global Customer Experience team for their continued hard work and dedication 🤝
 
Click through to read some of the highlights from our 2024 report.
 
#WeAreTHG

THG Plc operates as an e-commerce technology company in the United Kingdom, the United States, Europe, and internationally. The company operates pure-play sites, such as Lookfantastic, Cult Beauty, and Dermstore that offers approximately 1,300 premium brands across the skincare, haircare, cosmetics, and fragrance categories; Myprotein, a D2C sport nutrition provider that offers products across various categories, including vegan, protein, vitamin, athleisure, and healthy snacks; and THG Ingenuity, an end-to-end platform that powers businesses and brands, which offers hosting, analytics, fraud detection, logistics, and warehousing services, as well as digital brand management, including marketing, translation, and global customer services. It also engages in the online beauty and haircare businesses; and provision of skincare, haircare and cosmetics products. In addition, the company operates THG OnDemand, which offers entertainment products and subscription services for clothing, gadgets, and vinyl; THG Experience that comprises of Three luxury event spaces, including King Street Townhouse Hotel, Great John Street Hotel, and Hale Country Club & Spa; and THG Luxury, which operates various websites that retails fashion and lifestyle brands. Further, it operates hairdressing salons and hotels; offers website development, franchising and consultancy, warehouse and distribution, environmental consulting, translation and interpretation, web hosting, and marketing services; distributes motion pictures; processes films; recovers sorted metals; and produces visual content. The company was formerly known as THG Holdings plc and changed its name to THG Plc in January 2021. THG Plc was founded in 2004 and is based in Manchester, the United Kingdom.

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THG (The Hut Group)

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