UserTesting, Inc. engages in the operation of a software-as-a-service (SaaS) platform that enables organizations to know experiences of people as they engage with products, designs, apps, processes, concepts, or brands in the United States, the United Kingdom, and internationally. Its platform captures customer perspectives from targeted audiences who share their thoughts for digital, real-world, or omnichannel experiences. The company sells through a direct selling motion and field sales representatives; and inside sales organization that sells to mid-market, and small and medium-sized business customers. It serves customers in B2B and B2C technology, retail and e-commerce, consumer products, automotive, financial services, travel and hospitality, media entertainment, public, gaming, education, healthcare, transportation, food and beverage, manufacturing, and professional service industries. The company was incorporated in 2007 and is headquartered in San Francisco, California.

UserTesting, Inc.

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UserTesting is fundamentally changing the way digital products and experiences are built and delivered by helping organizations get insights from customers–from creation through execution. Built on top of a world-class, on-demand sourcing engine, customers can receive fast, high quality, opt-in feedback from both our proprietary and partner-sourced audience networks around the world. UserTesting offers the industry's most comprehensive experience research solution. Unlike approaches that track user behavior or collect customer listening data on live experiences, then try to infer what that data means, UserTesting enables companies to get input earlier in the process, helping to reduce guesswork, and bring experience data to life with human insight.

	Dec '19	Dec '20	Dec '21
revenue	76.63M -	102.19M 33.36%	147.40M 44.23%
cost of revenue	23.05M -	29.57M 28.27%	37.16M 25.68%
gross profit	53.58M -	72.63M 35.55%	110.24M 51.78%
selling and marketing expenses	37.26M -	59.74M 60.34%	91.63M 53.40%
general and administrative expenses	15.18M -	18.96M 24.93%	29.95M 57.99%
selling general and administrative expenses	52.43M -	78.70M 50.09%	121.59M 54.50%
research and development expenses	20.84M -	27.90M 33.83%	39.83M 42.76%
other expenses
cost and expenses	96.33M -	136.16M 41.35%	198.57M 45.84%
operating expenses	73.28M -	106.59M 45.47%	161.41M 51.43%
interest expense	118K -	136K 15.25%	126K 7.35%
ebitda	-18.71M -	-32.08M 71.42%	-47.69M 48.65%
operating income	-19.70M -	-33.97M 72.45%	-50.07M 47.42%
depreciation and amortization	652K -	865K 32.67%	2.38M 175.61%
total other income expenses net	211K -	883K 318.48%	-126K 114.27%
income before tax	-19.48M -	-33.08M 69.79%	-50.20M 51.74%
income tax expense	82K -	900K 997.56%	522K 42%
net income	-19.57M -	-33.98M 73.68%	-50.72M 49.25%
weighted average shs out	129.65M -	122.89M 5.21%	33.84M 72.46%
weighted average shs out dil	129.65M -	122.89M 5.21%	33.84M 72.46%
eps	-0.15 -	-0.28 86.67%	-1.50 435.71%
epsdiluted	-0.15 -	-0.28 86.67%	-1.50 435.71%

COM:USERTESTING

UserTesting

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