UserTesting, Inc. engages in the operation of a software-as-a-service (SaaS) platform that enables organizations to know experiences of people as they engage with products, designs, apps, processes, concepts, or brands in the United States, the United Kingdom, and internationally. Its platform captures customer perspectives from targeted audiences who share their thoughts for digital, real-world, or omnichannel experiences. The company sells through a direct selling motion and field sales representatives; and inside sales organization that sells to mid-market, and small and medium-sized business customers. It serves customers in B2B and B2C technology, retail and e-commerce, consumer products, automotive, financial services, travel and hospitality, media entertainment, public, gaming, education, healthcare, transportation, food and beverage, manufacturing, and professional service industries. The company was incorporated in 2007 and is headquartered in San Francisco, California.

UserTesting, Inc.

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UserTesting is fundamentally changing the way digital products and experiences are built and delivered by helping organizations get insights from customers–from creation through execution. Built on top of a world-class, on-demand sourcing engine, customers can receive fast, high quality, opt-in feedback from both our proprietary and partner-sourced audience networks around the world. UserTesting offers the industry's most comprehensive experience research solution. Unlike approaches that track user behavior or collect customer listening data on live experiences, then try to infer what that data means, UserTesting enables companies to get input earlier in the process, helping to reduce guesswork, and bring experience data to life with human insight.

	Dec '20	Mar '21	Jun '21	Dec '21	Mar '22	Jun '22	Sep '22
revenue	29.39M -	31.19M 6.13%	35.08M 12.47%	42.48M 21.11%	45.85M 7.93%	47.56M 3.73%	49.41M 3.88%
cost of revenue	7.88M -	8.70M 10.38%	9.26M 6.45%	9.68M 4.53%	9.80M 1.20%	11.02M 12.45%	10.90M 1.05%
gross profit	21.50M -	22.49M 4.57%	25.82M 14.80%	32.80M 27.06%	36.05M 9.91%	36.54M 1.36%	38.51M 5.37%
selling and marketing expenses	17.14M -	18.59M 8.45%	20.54M 10.44%	29.12M 41.82%	30.07M 3.25%	33.32M 10.81%	29.66M 10.97%
general and administrative expenses	5.01M -	6.35M 26.77%	6.97M 9.81%	10.14M 45.35%	9.95M 1.89%	10.06M 1.12%	10.98M 9.19%
selling general and administrative expenses	22.15M -	24.94M 12.59%	27.51M 10.28%	39.26M 42.71%	40.01M 1.92%	43.37M 8.40%	40.64M 6.30%
research and development expenses	7.72M -	9.77M 26.49%	9.82M 0.48%	10.70M 8.99%	11.08M 3.57%	11.89M 7.31%	10.80M 9.13%
other expenses							1.39M -
cost and expenses	37.76M -	43.41M 14.97%	46.59M 7.31%	59.64M 28.02%	60.89M 2.10%	66.28M 8.85%	62.35M 5.94%
operating expenses	29.88M -	34.71M 16.19%	37.33M 7.52%	49.96M 33.84%	51.09M 2.28%	55.26M 8.16%	51.45M 6.91%
interest expense	46K -	40K 13.04%	34K 15%	23K 32.35%	12K 47.83%	8K 33.33%	24K 200%
ebitda	-7.43M -	-11.92M 60.44%	-11.10M 6.88%	-15.76M 41.95%	-14.73M 6.53%	-18.21M 23.64%	-14.48M 20.52%
operating income	-8.37M -	-12.22M 46.02%	-11.51M 5.86%	-16.94M 47.21%	-15.10M 10.89%	-18.61M 23.24%	-14.86M 20.13%
depreciation and amortization	263K -	373K 41.83%	398K 6.70%	1.18M 196.48%	365K 69.07%	391K 7.12%	383K 2.05%
total other income expenses net	631K -	-112K 117.75%	-27K 75.89%	-23K 14.81%	-12K 47.83%	-8K 33.33%	-24K 200%
income before tax	-7.74M -	-12.34M 59.37%	-11.54M 6.49%	-16.96M 47.06%	-15.11M 10.94%	-18.61M 23.19%	-14.88M 20.03%
income tax expense	106K -	109K 2.83%	185K 69.72%	-47K 125.41%	94K 300%	107K 13.83%	307K 186.92%
net income	-7.85M -	-12.45M 58.61%	-11.72M 5.83%	-16.92M 44.34%	-15.20M 10.14%	-18.72M 23.13%	-15.19M 18.85%
weighted average shs out	142.44M -	129.65M 8.98%	129.65M 0%	33.84M 73.90%	142.49M 321.05%	143.32M 0.59%	144.21M 0.62%
weighted average shs out dil	142.44M -	129.65M 8.98%	129.65M 0%	33.84M 73.90%	142.49M 321.05%	143.32M 0.59%	144.21M 0.62%
eps	-0.06 -	-0.10 74.23%	-0.09 5.83%	-0.50 453.10%	-0.11 78%	-0.13 18.18%	-0.11 15.38%
epsdiluted	-0.06 -	-0.10 74.23%	-0.09 5.83%	-0.50 453.10%	-0.11 78%	-0.13 18.18%	-0.11 15.38%

COM:USERTESTING

UserTesting

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