Vivantio provides a platform for service management that supports various service teams within organizations to optimize operations. Self-described as comprehensive, it includes capabilities for IT management, customer service, HR, and compliance.

Vivantio

Vivantio | 3,218 followers on LinkedIn. Vivantio is a leading provider of customer service management software and solutions for demanding B2B service teams.  | Founded in 2003, Vivantio is a leading provider of customer service optimization software and solutions for demanding B2B service teams. By combining the comprehensive power of enterprise-level software with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, flexible and scalable unified service management platform that empowers businesses to achieve unparalleled service excellence. The platform scales to meet the complex business needs of large, multi-site organizations, to optimize workflows across several departments including IT, operations and customer service.

Five Time B2B SaaS Go-To-Market Leader - CRO/COO, Board Member

Bill Varga

Co-Founder of Vivantio | Service Management Pioneer.

Greg Rich

Tech, Scrum, UI, UX & AI. Product Owner at Vivantio

Shane Griffiths

Head of Engineering at Vivantio

Graham Smith

Did you know that almost 55% of IT leaders admit to wasting resources due to poor capacity management? In today's business world, every tech dollar counts, so getting a handle on IT capacity management is key. Follow these best practices and discover how you can optimize your technology resources. https://hubs.li/Q02XPLKT0

Our CEO, Greg Rich, recently visited with software resource platform Sourceforge to discuss the importance of Service Level Agreements (SLA) and how they are key to delivering consistent and reliable service to customers. #sourceforge #SLA https://hubs.li/Q02XPpNX0

You need to follow in the footsteps of your customer. Discover how ITSM professionals can elevate service delivery by using customer journey mapping tools to streamline processes, minimize service disruptions, and seamlessly align with ITIL best practices. https://hubs.li/Q02XPlSp0

This month's Vivantio Vision newsletter explains the essentials about the IT service desk, reveals our latest industry recognition and delivers a case study that really drives for success. #vivantio #servicedesk #G2 #ITSM #helpdesk #ITAM #customerservice #newsletter

Vivantio's powerful service management solutions enhance efficiency, elevate service quality, and drive profitability. Maybe that's why so many independent software vendors have elevated their customer service game with Vivantio. Discover for yourself and schedule your free demo. https://hubs.li/Q02WT9j80

So, what exactly is an IT Service Desk? This in-depth article from Vivantio explains the essential role of the IT Service Desk, why it matters for your business, and how adopting the right tools and practices can transform your IT service management. https://hubs.li/Q02WSVms0

Have you heard that companies leveraging data integration tools within an IT service management (ITSM) framework can boost their service data analysis and synchronization speed by up to 85%? Discover how these tools can help you enable real-time data flow, support strategic decisions and maintain data integrity. https://hubs.li/Q02WSvs70

A self-service strategy can provide your customers access to information with a click of a button, improve service efficiency and increase customer satisfaction. Click through to see how simple it is to set up branded self-service portals in Vivantio. Utilize the drag & drop designer for a no-code approach or dig into HTML and CSS for robust customizations. Discover how powerful portals can be! https://hubs.li/Q02W3Lgg0

When you're on the hunt for B2B customer support, an IT help desk, or enterprise service management, the first thing you need to do is nail down your requirements. This free guide will help you pinpoint the features and functionality you need from a service management platform, making it easier to find the perfect solution for you. https://hubs.li/Q02W3Ld10

When choosing an ITSM tool, scalability is key. Gartner predicts that by 2025, structured automation will reach 70% of organizations, up from just 20% in 2021. Discover why ITSM is a must-have for modern service-driven businesses. #ITSM #vivantio https://hubs.li/Q02W3Bwc0

news_impact_assignment_basic

key_people

network_dossier

public_peers

news_daily_refresh

news_processing_daily_refresh

news_impact_assignment_daily

news_processing_basic

legal

legal_dossier

bundesanzeiger

events_dossier

partnerships_market_presence_dossier

partnerships_market_presence

company_dossier

network

strategic_challenges

industry_trends

strategic_challenges_dossier

industry_trends_dossier

company_summary

events

network_mapping

transactions_dossier

swot_dossier

merger_acquisitions

signals

financial_statements

crunchbase_trigger

crunchbase_profile

li_profile

financials_download_nd

private_financials

swot_analysis

financial_legal_advisories

company_structure

industry_analysis

financial_analysis

funding_rounds_analysis

regulatory_analysis

competition_analysis

news_impact_assignment_advanced

news_processing_advanced

news_advanced

purchaser_profile

network_onboarding

translate_crunchbase_fundingrounds

peers

customer_profile

news_basic

valuation

news impact assignment basic	general
public peers	general	Nov 18, 2024 1:48 AM	9f017890
news daily refresh	general
news processing daily refresh	general
news impact assignment daily	general
news processing basic	general
company summary	general
signals	general	Nov 18, 2024 1:48 AM	02d22f00
crunchbase trigger	general	Nov 18, 2024 1:48 AM	def74cc2
crunchbase profile	general	Nov 18, 2024 3:19 AM	8d73daec
li profile	general	Nov 18, 2024 1:48 AM	8769ad48
translate crunchbase fundingrounds	general
peers	general	Nov 18, 2024 1:48 AM	fdbd1644
news basic	general	Nov 18, 2024 1:48 AM	09cc2b2b
bundesanzeiger	filings
merger acquisitions	company_analysis
financials download nd	financials
private financials	financials

VIVA

COM:VIVANTIO

Vivantio