Ecommerce Europe is a non-profit association that represents companies selling goods and services online to consumers in Europe. The association engages with policymakers to create a better regulatory framework for e-merchants, providing a platform for members to exchange best practices and define common positions on EU legislation.

Ecommerce Europe

Ecommerce Europe | 11,795 followers on LinkedIn. The voice of the digital commerce sector in Europe. | Ecommerce Europe is an association representing more than 150 000 companies selling products and/or services online to consumers in Europe, through its national e-commerce associations. Its mission is to advance the interests of the digital commerce sector in Europe through advocacy, communication and networking.
 
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President of ACEPI - Digital Economy Portugal Chair of e-Logistics and Taxation at Ecommerce Europe

Alexandre Nilo Fonseca

Hulp in de Huishouding

Hedwig Wassing

Bestselling author, keynote speaker, representing e-commerce for 20+ years. President of Ecommerce Europe, founder of Thuiswinkel.org

Wijnand Jongen

Co-founder at Taxmen.eu - Novelist

Alan Rhode

🍃 Our Polish national association - Izba Gospodarki Elektronicznej - recently published a new report "Sustainable e-Commerce 2024". According to the report awareness of ecological and ethical aspects in online shopping continues to grow despite challenging market conditions. Consumers are looking to e-businesses for guidance and support in making sustainable choices. This raises a critical question: Will the e-commerce industry rise to meet this demand and unlock the potential of responsible consumers? Read a short summary here 👉 https://lnkd.in/d57nvTKS #ecommerce #EU #Poland

The new Product Liability Directive is published: https://lnkd.in/e8K5Ns3J It has 5 main novelties - 1) Digital - It extends the definition of “product” to digital manufacturing files and software. Also online platforms can be held liable for a defective product sold on their platform just like any other economic operators if they act like one. 2) Circular economy: When a product is repaired and upgraded outside the original manufacturer’s control, the company or person that modified the product should be held liable. 3) Disclosure of evidence: The right to compensation has been made easier by ensuring that an injured person who claims compensation before a national court can request access to relevant evidence at the disposal of the manufacturer in order to be able to prove their claim. 4) Products bought from non-EU manufacturers: Under the new rules, to make sure that consumers are compensated for damages caused by a product manufactured outside of the EU, the company importing the product or the EU-based representative of the foreign manufacturer can be held liable for damages. 5) Burden of proof: When the injured consumer is faced with excessive difficulties to prove the defectiveness of the product or the causal link between its defectiveness and the damage, a court may decide that the claimant is only required to prove the likelihood that the product was defective or that its defectiveness is a likely cause of the damage. The Directive will have to by transposed in national law by 9 December 2026.

Hans Ingels

Last Tuesday, the confirmation hearings in front of the European Parliament (almost) came to an end. A few more steps to go for some Commissioners, and a final key vote most likely at the end of November still stand in the way of the new College of Commissioners. The #LevelPlayingField was a hot topic, with numerous Commissioners-designate insisting on its importance regarding: 📌 product safety & compliance 📌 consumer protection 📌 customs & market surveillance Boosting the digital and green transition was also key to #ecommerce discussions, with Commissioners-designate pushing for: 📌 a #DigitalFairnessAct 📌Implementation & enforcement of existing rules such as #DSA , #DMA & #GDPR , and upcoming ones like #GPSR & #ESPR 📌And a #CircularEconomyAct with a Single Market for waste Finally, a big focus was given to the need to reduce administrative, regulatory, and reporting burdens, especially for #SMEs . While waiting for the final assessments, here are Ecommerce Europe’s key takeaways from the portfolios relevant to e-commerce ⬇️ Read more information here 👉 https://lnkd.in/dvx2Su9D

Today, Ecommerce Europe , EuroCommerce and Independent Retail Europe presented the results of a study about “Digital Fairness in Online Retail”. This study by Prof. Dr. Jürgen Kühling and Mr. Cornelius A. Sauerborn concludes that the current legal framework is mostly fit to ensure digital fairness and there is no need for a major overhaul of existing rules to address concerns against the backdrop of “dark patterns”. Rather, it proposes a set of recommendations focused on stronger enforcement of the current rules and incremental adjustments. Read more in our press release 👉 https://lnkd.in/dmThmhRv

📣 Ecommerce Europe , EuroCommerce and Independent Retail Europe are jointly launching the study on Digital Fairness in Online Retail, with the presence of Prof. Dr. Jürgen Kühling, who executed the study together with Cornelius A. Sauerborn, pérignon isabelle (Director for Consumer Policy at the European Commission 's DG JUST), and representatives from the three main European retail organisations, Vlad V. , Ilya Bruggeman and Alexis WARAVKA. The session is moderated by Forum Europe 's Paul Adamson . You can still follow live the presentation of the study here ⬇️ https://lnkd.in/eU2UPtfu The study (link below) by Prof. Dr. Jürgen Kühling and Cornelius Sauerborn concludes that the current legal framework is mostly fit to ensure #DigitalFairness and there is no need for a major overhaul of existing rules to address concerns against the backdrop of “ #DarkPatterns ”. Rather, it proposes a set of recommendations focused on stronger enforcement of the current rules and incremental adjustments. ❗ ACCESS THE FULL STUDY HERE ❗ https://lnkd.in/eynYz2gi cc Egelyn Braun , Christel Delberghe , Else Groen , Fabiola V. , Margarida Nogueira , Marc Lolivier #ecommerce #retail #enforcement

Luca Cassetti

📣 Our national association in Bosnia and Herzegovina - eCommerce asocijacija u Bosni i Hercegovini - is proud to announce the third edition of the eCommerce Day conference, which will be held on 28 November 2024, at Sarajevo City Hall. The conference will bring together leading experts, industry leaders, and innovators from the digital economy, offering a unique opportunity to exchange knowledge and gain insights into the latest trends shaping the future of eCommerce. More information 👉 https://lnkd.in/dD4G7DeJ #ecommerce #event

📣 Our newsletter is out! Here is what we have prepared for you in this November issue ⬇️ Read the newsletter here 👉 https://lnkd.in/gYCaxcCN Subscribe here to receive it directly to your inbox every second Tuesday of the month 👉 https://lnkd.in/dBZzX_vt #ecommerce #news #EU

🇪🇺 Commissioners hearing: first week is completed! Last Monday, the confirmation hearings in front of the European Parliament kicked off, with 20 Commissioners-designate being interviewed by the MEPs during the whole week. The remaining 7 Commissioners-designate will be interviewed next week ⏱️ Below is a snapshot of those with a portfolio relevant to #ecommerce : ➡️ Maroš Šefčovič (Slovakia) - Trade and Economic Security, Interinstitutional Relations and Transparency: ✔️ Called for a level playing field: the EU needs to double its efforts to protect the Single Market from dumped and subsidised imports from third-countries ✔️ Is ready to push for a conclusion of the EU Customs reform ➡️ Michael McGrath (Ireland) - Democracy, Justice and Rule of Law: ✔️ Priority list: Digital Fairness Act, the revision of the CPC regulation and the implementation of the CS3D ✔️ Stressed the need to balance the support to technological innovations and data protection ➡️ Jessika Roswall (Sweden) - Environment, Water Resilience and a Competitive Circular Economy: ✔️ Priority list: Circular Economy Act, Single Market for Waste ✔️ Wants to ensure a level playing field by implementing the ESPR and establishing the Digital Product Passport ➡️ Valdis Dombrovskis (Latvia) - Economy and Productivity, Implementation and Simplification: ✔️ Will work on the Digital Euro while ensuring data privacy protection ✔️ Will address the interplay between different legislations: simplifying, stress testing the EU acquis with sectoral or a value chain approach ✔️ Aims to introduce simplified procedures for SMEs reporting obligations and introduce guidelines, FAQs, and implementation dialogues ➡️ Wopke Hoekstra (the Netherlands) - Climate, Net Zero and Clean Growth: ✔️ Priority list: Energy Taxation Directive, green VAT system ✔️ Will support the OECD Two-Pillar solution, or broker a solution in concertation with Member States and international partners ✔️ Will fight for a level playing field for the industry ✔️ Wants to reduce reporting obligation for SMEs #EUcommission #hearings #ecommerce

📣 European Commission and national authorities urge #Temu to respect EU consumer protection laws 📣 Today, following a coordinated investigation at EU level, the CPC Network of national consumer authorities and the Commission notified Temu of a number of practices on its platform that infringe EU consumer law. The CPC Network directed Temu to bring those practices in line with EU consumer rules. Temu remains under investigation and was requested to provide further information to the network. The CPC action is led by the authorities of Belgium, Germany and Ireland, under the coordination of the Commission. The CPC Network is also investigating whether Temu complies with specific information obligations for marketplaces under consumer law. The recent DSA proceedings and the CPC Network's joint enforcement action are complementary to each other, aimed at ensuring a safe and trustworthy online environment where the rights of consumers in Europe are fully protected. ❗ The scrutiny of the CPC Network is in line with Ecommerce Europe's call for a level playing field and effective enforcement of EU law towards all #ecommerce players, no matter where they are based. Read more about our campaign here ⬇️ https://lnkd.in/dha8dDyu Problematic practices identified by the CPC on Temu are: ➡️ Fake discounts: Giving the false impression that products are offered with a discount where there is none. ➡️ Pressure selling: Putting consumers under pressure to complete purchases using tactics like false claims about limited supplies or false purchase deadlines. ➡️ Forced gamification: Forcing consumers to play a ‘spin the fortune wheel' game to access the online marketplace, while hiding essential information about the conditions of use linked to the rewards of the game. ➡️ Missing and misleading information: Displaying incomplete and incorrect information about consumers' legal rights to return goods and receive refunds. Temu also fails to inform consumers in advance that their order needs to reach a certain minimum value before they can complete their purchase. ➡️ Fake reviews: Giving inadequate information about how Temu ensures the authenticity of reviews published on its website. National authorities found reviews which they suspect to be unauthentic. ➡️ Hidden contact details: Consumers cannot easily contact Temu for questions or complaints. Next steps: Temu has one month to reply to the CPC Network's findings and propose commitments on how to address the identified issues. Depending on Temu's reply, the CPC Network may enter a dialogue with the company. If Temu fails to address the concerns raised, national authorities can take enforcement measures to ensure compliance. More info on the Commission's website ⬇️ https://lnkd.in/e2qd-84s

On my way back to Brussels with my colleague Juliette Beaulaton after the strategic meeting of the Executive Committee of Ecommerce Europe , preparing for our upcoming General Assembly and Board of Directors meetings in December. This was a particularly important two-day meeting, as we had a preliminary discussion on the updated Strategic Action Plan of Ecommerce Europe, covering the period 2025-2027, a key topic on the agenda for next month’s Board of Directors meeting. The future of the digital commerce sector in Europe and the association itself were central to our discussions. We addressed challenges, such as ensuring a Level Playing Field with non-EU-based players, as well as opportunities arising from the 2024 elections and the start of the new EU mandate. I would like to thank all ExCom members for their valuable insights and support, with special thanks to Thuiswinkel.org 's Marlene ten Ham and Maike Jansen for the warm welcome and hosting us in Amsterdam. My colleagues and I look forward to welcoming all other members in Brussels on 2 December for the final meetings of 2024 and our year-end event on "Digital Commerce for European Competitiveness" with EU policymakers! cc Wijnand Jongen , Marc Lolivier , Christoph Wenk-Fischer , Roberto Liscia , Maike Jansen , Marlene ten Ham, Niels Ralund , Gero Furchheim , FEVAD , Thuiswinkel.org , Bundesverband E-Commerce und Versandhandel Deutschland e.V. (bevh) , Consorzio Netcomm , Dansk Erhverv

ECOM

EU:ECOMMERCE-EUROPE

Ecommerce Europe

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