water2business offers water and wastewater services, account management, and support to businesses. self-described as the number one ranked water company.

water2business

water2business | 1,738 followers on LinkedIn. water2business is a leading retailer of water and waste water management solutions to businesses and organisations across England and Scotland.

We pride ourselves on providing the best customer service and our customers benefit from water and wastewater efficiency advice and flexible and consolidated billing for multiple sites.

Our experienced team specialises in water efficiency audits, environmental performance, trade effluent services, expert account management, billing options, smart metering, benchmarking and expert advice on water supply and management.

Sally Beasant

Semi retired

Lynne Stephens

Finance Assistant at water2business

Stephen Massingham

Business Account Manager at water2business

Neil Mullins

Menopause Awareness Day highlights an important part of life which impacts every one of us; if not directly, we will all know someone who will be managing this change at some point. At water2business our network ‘Meet4Menopause’ hosted an information drop-in session to share insights about menopause and its effects on health and wellness. This was a fantastic opportunity for us to learn, ask questions and connect. 🤝 #menopausematters #inclusive #healthandwellbeing #wellnessatwork #menopauseawarenessday

🌟We are rated 5-star on Trustpilot🌟 We are absolutely over the moon to share this achievement which we have worked so hard to reach. A massive thank you to our amazing customers for recognising the incredible support our people provide, you're the reason we love what we do! Here's to many more wins together 🥇 #fivestar #trustpilot #numberone #toprated #water #customerservice #clientsatisfaction Trustpilot MOSL

We are thrilled to partner with The Women's Work Lab, an organisation dedicated to empowering mums by building confidence and helping them find employment that fits their lives.🗓️ This partnership allows us to host our first placement within water2business, supporting women as they navigate the journey back to the world of work after taking time to focus on their families.🏡 We’re excited to be part of this initiative and look forward to making a positive impact together. #empoweringwomen #supportingwomen #worklifebalance #careergrowth #backtowork

water2business today reached a significant milestone, we have worked tirelessly on delivering the best possible service to customers over many, many years. We don't always get things right, no one does. But what we always do is prioritise the needs of our customers, making sure they receive an excellent experience whenever they interact with us. We solidified all our hard work today by reaching 5 / 5 stars on Trustpilot. Truly a huge testament to all the hard work that goes on every day at w2b. Well done to the entire team! https://lnkd.in/e6NviKki

As always, a huge thank you to our wonderful customers for taking the time to leave us 5-star Trustpilot reviews 🌟 We appreciate your trust and support💧 #trustpilot #fivestar #customerservice #water #utilities

🌟Celebrating Our First Cohort of Mental Health First Aiders Refresher Training!🌟 Last week, water2business’ and Pelican Business Services UK ' Mental Health First Aiders completed their refresher training! 🎓 The MHFA England® course recapped essential skills from the initial training and covered updates in mental health support. At water2business and Pelican, we are committed to ensuring that our teams are always ready to provide help when it’s needed most. With our updated knowledge, we’re even better equipped to encourage a healthy, supportive environment for our people and community. #MentalHealthMatters #mhfa #WorkplaceWellbeing #MentalHealthFirstAid

🎉Happy National Customer Service Week! 🎉 At water2business, we’re proud to celebrate the excellent service we provide, whilst looking for ways to further enhance the customer experience! Our focus this week is: reducing customer response times.⏰ Institute of Customer Service #NationalCustomerServiceWeek #NCSW2024 #CX #CustomerSatisfaction #CustomerExperience #CustomerCare #CustomerFirst

Friday was Steve Smith 's last day at water2business , having spent over three years leading our Business Development and Account Management Teams, Steve has secured a new role as the Director of Strategy and Investor Relations at South Staffordshire Plc . On behalf of all the team, we think it's important to thank and recognise Steve's contribution to the business. Joining us at the height of the pandemic lockdown, Steve has helped oversee record growth and customer retention as well as being an integral part of the senior leadership team. We collectively wish Steve all the very best on his next chapter, huge congratulations and thank you for all you've done for us. #thankyou #water #newjob #congratulations #comevisitussoon

Last week, Account Manager Jack Pitt hosted a water efficiency session with the RNLI Sustainability Champions to expand their understanding of the water treatment process and explore ways to become a more water-efficient organisation. "It was a pleasure to support such fantastic foundation, not just the RNLI as a charity; but also, what they do as individuals to be more sustainable and efficient with their water. It was great to listen to the other guest speakers discussing water safety too!" – Jack Pitt, Account Manager. Thank you, RNLI, for inviting us to be part of this important initiative! #WaterEfficiency #Sustainability #WaterManagement #RNLI #Collaboration

Last week Account Managers Neil and Phil visited a new site for a longstanding customer in Manchester to support with a trade effluent and metering issue. Our customer has been receiving billing for a meter by another retailer which we believed to be inactive💧 Working with the customer during the site visit we have successfully located and read all their meters which will ensure their billing is accurate and up to date 📊 Our customer was very pleased with the visit and the knowledge and expertise that both Neil and Phil brought to resolve the issue 🎉

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